Ratings based on 603 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Cons: Signage to the hotel is very poor. You turn into the Kentucky Fried Chicken parking lot and go behind to a drive to the hotel. Very confusing.
very friendly staff. Clean, comfortable rooms. Only minutes from Frankenmuth, and half the price of rooms in Frankenmuth.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient location to outlet mall

Posted Jan 24, 2015
Pros: Location
Location: Outlet mall, frankenmuth
Enjoy are time there was able to meet up with family and shop. Relax with no worries
4 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

Nice hotel just outside of the chaos

Posted Jan 4, 2015
Staff was excellent and the beds were very comfortable. The carpet could have been vacuumed better and the pool slightly cool. Bathroom was clean
4 out of 5
by A verified travelerfrom western michigan

loud ice machine

Posted Dec 31, 2014
Pros: see above. bath products are great, sheets and towels good quality, breakfast good quality, and staff is excellent.
Cons: some minor renovations and a new ice machine on the second floor,
Location: there is a lot to do around your area shopping, dining, horse and carriage rides, Bonners, antique shop, breweries and more.
We stayed in room 226 and the ice machine was so loud at one point I asked my husband if the door was open. The room was clean but it had marks on the walls they should have been cleaned off, looked trashy. On the other hand the staff was the best staff I had ever seen at any Hampton and you should be proud of them.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario Canada

Fine

Posted Dec 30, 2014
Pros: Location
Cons: Doors that automatically open into lobby..
Location: Outlet Mall...antique stores...and frankenmuth
Hotel was fine..staff nice..especially the breakfast gentleman. Room fine, but would of recommended a room on the opposite side away from the highway.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Muskegon, MI

Warm and helpful staff

Posted Dec 30, 2014
Pros: The hotel was comfortable and clean and the staff was warm and friendly to a person.
Cons: The rooms are a little smaller than many Hamptons, but still nice.
Location: Sign is hard to see. Turn right at the KFC and go through their parking lot, right after the Mobil. Sounds odd, but it works find and is very nice.
My husband and I stayed here for the second time while making a holiday visit to family who live in Frankenmuth. Our room on the 3rd floor was quiet and comfortable, and away from the family pool crowd. The desk staff and the breakfast staff were terrific and very helpful. This is not quite as luxurious as other newer Hamptons we've stayed at, but was very nice. We'll be back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and all amenities were available.

Posted Dec 23, 2014
Upon entering the hotel we were greeted by a courteous and friendly staff. The bed in the room was very comfortable. Only thing I would recommend is a fridge in the room for storing stuff.
5 out of 5
Recommended
for Families
by A verified travelerfrom Grand Rapids, MI

Perfect proximity from Frankenmuth

Posted Dec 23, 2014
We took our children, ages 2 and 5, for a quick overnight trip to Frankenmuth. I was a little disappointed that we had to stay so far away from the town, but I soon became extremely grateful for this "inconvenience!" It was fantastic to be away from some of the chaos that is Frankenmuth...the weekend before Christmas. :) This facility is very clean and well-kept. Our kids were delighted to use the pool and hot tub, though many guests were just passing through. I will note that the pool is pretty chilly, if you're traveling with little ones. However, it's a salt water pool! This should really be advertised--that's a great feature! Nice hot breakfast and super friendly staff. Made for a very pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, ON

Basic hotel, nice lobby and good breakfast.

Posted Dec 16, 2014
Pros: Lobby, pool and whirlpool, friendly staff
Cons: Rooms could do with updating although they are clean. Good location near Birch Run. Quiet rooms.
Location: Birch Run discount mall is across the road Frankenmuth is only 10 minutes away. Much better prices than staying in Frankenmuth and quieter.
Stayed 2 nights with 2 rooms costing what one would in Frankenmuth. Elevator and adequate parking. Pool just off lobby. Free WiFi in room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Birch Run shopping outlets

Posted Dec 15, 2014
Pros: Location
Cons: The price was extremely high and the signs into the hotel could be improved
The hotel was very clean, friendly staff. A bit hard to find the entrance road to the hotel at night but overall is in a good location for shopping/dining and trips to Frankenmuth.