Ratings based on 575 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, ON

Basic hotel, nice lobby and good breakfast.

Posted Dec 16, 2014
Pros: Lobby, pool and whirlpool, friendly staff
Cons: Rooms could do with updating although they are clean. Good location near Birch Run. Quiet rooms.
Location: Birch Run discount mall is across the road Frankenmuth is only 10 minutes away. Much better prices than staying in Frankenmuth and quieter.
Stayed 2 nights with 2 rooms costing what one would in Frankenmuth. Elevator and adequate parking. Pool just off lobby. Free WiFi in room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Birch Run shopping outlets

Posted Dec 15, 2014
Pros: Location
Cons: The price was extremely high and the signs into the hotel could be improved
The hotel was very clean, friendly staff. A bit hard to find the entrance road to the hotel at night but overall is in a good location for shopping/dining and trips to Frankenmuth.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Mi

Overnight stay

Posted Dec 8, 2014
Pros: Staff was very nice and room was clean. Breakfast in the morning was good also.
Cons: More sound proff
Location: Big outlet mall, and Frankenmouth tourist area
The staff and the hotel were very nice. The noise level was awful. It faces a major expressway, and all night long, all you heard was the trucks and traffic going by. It was also a bad night, though it was not the hotels fault, for us because we had a group of people across the hall from us that had a few rooms, and all night we heard kids running up and down the hall, people standing in the hall talking very loud, and them going from one room to another, slamming the doors, and knocking on each others doors. I even got up and opened my door and faced one of the women with kids standing outside the door talking very loud and the kids crying, and I looked at the kids and gently said shhhhh to them, and the woman just smiled and turned her back on me. Was not a restfull night at all
4 out of 5
Recommended
for Families
by A verified travelerfrom Muskegon, MI

The light in the bathroom was burning out.

Posted Dec 1, 2014
Pros: Friendly staff. Breakfast offerings
Cons: Maintenance should check rooms to make sure everything is in working order
Location: Shopping
The lighting in the bathroom was slowly going out. It was flickering and was hard to see in the mirror. Because we came in late and left in the morning; we did not report the light. Other than that the room was clean. The staff was friendly and cooperative. The breakfast was wonderful. We will consider staying there again when visiting the area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kalamazoo, mi

Nice hotel close to shopping.

Posted Nov 18, 2014
Pros: Staff & accomodations.
Cons: --
Location: Shopping at Birch Run Outlet mall is near by as well as Frankenmuth with it's speciality shops & chicken dinners and Bronner's the all year Christmas.
When we arrived they said our room had a problem so they upgraded us to a suite with adjoining room for our friends. We were very pleased.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ajax

nice property..right next to BIRCH RUN OUTLETS

Posted Nov 16, 2014
Pros: right off the highway and close to restaurants and shopping
Location: FRANKENMUTH'S CHRISTMAS STORES
easy to get to....good breakfast...clean rooms...nice personnel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dorr, MI

Nice location for Outlet mall shopping.

Posted Nov 15, 2014
Pros: Clean. Nice comfortable bed.
Cons: The breakfast was very eye appealing, but the taste was not as good as it looked. Didn't eat my sausage or french toast.
Location: Nice mall for shopping at the outlet mall. Also was very close to Bonner's and Frankenmuth.
NIce clean hotel. The only downside, it was hard to get to. It didn't have it's own driveway and I was confused on how to get to the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2014
I would recommend this all my friends and family. Very clean. Breakfast was great plenty of food and it was warm.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 29, 2014
Comfortable stay!! Very clean and staff very friendly!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 26, 2014
Pros: Beds are comfortable and breakfast is good.
Cons: Carpet needs cleaning and there is dirt/mold on walls in bathroom. The room could be made to look better.
Location: Shopping! Birch Run and Frankenmuth.
We had a good stay for 2 nights. We had a first floor room and it was quiet.