Ratings based on 626 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oscoda,MI

Nice hotel, close to where I needed to be

Posted Mar 6, 2015
Pros: The d├ęcor and breakfast was better than most.
Cons: It would have been nice to have a fridge or microwave for the cost.
Business Trip. Our host, Maximus was very helpful and social.
4 out of 5
Recommended
for Families
by A verified travelerfrom MI

Valentine's getaway and retreat.

Posted Feb 19, 2015
Pros: Availability to pool, breakfast and the friendliness of desk help.
Cons: Beds too soft. We're used to more firm mattress, but comfortable. Thought was a bit overpriced.
Location: Birch Run shopping and Frankenmuth
Was a good time for my husband and I to take a little trip away. With busy schedules and demands of work, it was a welcome respite.
3 out of 5
by A verified travelerfrom beaverton mi

Needs work

Posted Feb 17, 2015
It had everything you need, however it is in need of repair and cleansing. My room there was mold around base of tub and dirt around the edge of the carpet. It was also very noisy as kids were allowed to run the halls which kept my young child up till after midnight.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Cons: Signage to the hotel is very poor. You turn into the Kentucky Fried Chicken parking lot and go behind to a drive to the hotel. Very confusing.
very friendly staff. Clean, comfortable rooms. Only minutes from Frankenmuth, and half the price of rooms in Frankenmuth.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient location to outlet mall

Posted Jan 24, 2015
Pros: Location
Location: Outlet mall, frankenmuth
Enjoy are time there was able to meet up with family and shop. Relax with no worries
4 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

Nice hotel just outside of the chaos

Posted Jan 4, 2015
Staff was excellent and the beds were very comfortable. The carpet could have been vacuumed better and the pool slightly cool. Bathroom was clean
4 out of 5
by A verified travelerfrom western michigan

loud ice machine

Posted Dec 31, 2014
Pros: see above. bath products are great, sheets and towels good quality, breakfast good quality, and staff is excellent.
Cons: some minor renovations and a new ice machine on the second floor,
Location: there is a lot to do around your area shopping, dining, horse and carriage rides, Bonners, antique shop, breweries and more.
We stayed in room 226 and the ice machine was so loud at one point I asked my husband if the door was open. The room was clean but it had marks on the walls they should have been cleaned off, looked trashy. On the other hand the staff was the best staff I had ever seen at any Hampton and you should be proud of them.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario Canada

Fine

Posted Dec 30, 2014
Pros: Location
Cons: Doors that automatically open into lobby..
Location: Outlet Mall...antique stores...and frankenmuth
Hotel was fine..staff nice..especially the breakfast gentleman. Room fine, but would of recommended a room on the opposite side away from the highway.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Muskegon, MI

Warm and helpful staff

Posted Dec 30, 2014
Pros: The hotel was comfortable and clean and the staff was warm and friendly to a person.
Cons: The rooms are a little smaller than many Hamptons, but still nice.
Location: Sign is hard to see. Turn right at the KFC and go through their parking lot, right after the Mobil. Sounds odd, but it works find and is very nice.
My husband and I stayed here for the second time while making a holiday visit to family who live in Frankenmuth. Our room on the 3rd floor was quiet and comfortable, and away from the family pool crowd. The desk staff and the breakfast staff were terrific and very helpful. This is not quite as luxurious as other newer Hamptons we've stayed at, but was very nice. We'll be back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and all amenities were available.

Posted Dec 23, 2014
Upon entering the hotel we were greeted by a courteous and friendly staff. The bed in the room was very comfortable. Only thing I would recommend is a fridge in the room for storing stuff.