Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
81% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Burlington, Ontario, Canada

Price is only thing right here!

Posted Dec 15, 2014
Pros: Located near many restaurants & shopping establishments. Bronner's 15 minutes away (why we stayed here, Frankenmuth hotels way expensive!)
Cons: Anything & Everything. I don't believe non smoking in rooms is enforced. Hotel looong overdue refurb!
Location: Bavarian Inn, Zhender's (Amazing German "family style" all-u-can-eat lunches/dinners served all the time). You need to check out Bronner's Xmas store!
Right from the get-go, checked in, got key card for our room (#230), drove round back to room, opened door....not too bad (old but ok). Went to turn on lights in room & noticed everything power related was dead (including alarm clock). Went back to front desk. Exchanged room #230 for room #214. Again drove round, opened door...and immediately you get hit with the smell of stale cigarette smoke (the worst). No way we could sleep in this "non-smoking" room! Back again, didn't want to take any chances at any other rooms, so asked when original room #230 may get power restored to it. (Apparently workers in that block of units....you'd think front desk would know this before handing out keys. Anyway she made a call and stated power would be back in an hour or so. We were heading out for lunch anyway, and since this room did not have any smoking odour, we decided to accept this room. Flash forward to the next morning when my daughter & wife had their showers. My wife took a hand towel out of the holder near sink, and upon unrolling it to use it, noticed a big brown stain on inside. My daughter had to place a towel on bathtub floor surface for fear of "catching" something. Mattress was foam type & very hard....pillows lumpy. Bedspread had burn holes right through skirt area. Bathtub had couple of burn marks where someone probably rested a cigarette & then forgot about it. Positive things? Location...plenty restaurants & shopping nearby. Would definitely not stay here again!
Comment from Hotel Management
Dec 26, 2014 by Dinesh, Hotel Management
Hello Tony, On behalf of the entire team, I apologize for the discomfort you and your family experienced when you stayed with us. Your detailed feedback is forwarded to our management for evaluation and I assure you that this is going to be addressed accordingly
2 out of 5
Recommended
for Getaway With Friends
by Anthonyfrom Sault Ste Marie

You get what you pay for.

Posted Nov 21, 2014 on Hotels.com
The room was clean but it felt like we were at the " Bates" motel. The security latch on the door was missing completely. The shower had very little hot water. You did not need to put the cold water on at all. The tub bottom actually gave - it felt like you would go through the bottom. ( I am not a big person). There was water damage on the ceiling in the washroom as well. Now I know why this hotel was so much cheaper than the competitors...
Comment from Hotel Management
Jan 24, 2015 by Dan, Hotel Management
Hello Anthony, I apologize for any discomfort you have experienced during your stay. I will accelerate your feedback for evaluation and to verify what took place in the room assigned to you. I regret that this concern was not attended by our staff immediately. I can assure you our management will look into your concerns and will address accordingly. Thank you for your business, we hope to have you again soon.
5 out of 5
Recommended
for Couples
by Deidre

Posted Nov 19, 2014 on Hotels.com
Comment from Hotel Management
Jan 24, 2015 by Dan, Hotel Management
Hello Deidre, Thank you for sharing providing us your feedback. Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent one night stand

Posted Nov 16, 2014
Needed a room to sleep overnight on a loong road trip, found this place, fairly decent, clean and comfy
Comment from Hotel Management
Nov 25, 2014 by Dinesh, Hotel Management
Hello, Thank you for letting us know that we have met your approval on the services we provided when you stayed with us. We find pleasure in knowing we have succeeded in giving you decent, value accommodation. We will do our best to provide you another great experience when you visit us again.
4 out of 5
Recommended
for Getaway With Friends
by Kenfrom Hastings MI

Very good experience.. check it out.

Posted Nov 12, 2014 on Hotels.com
For the price we paid which I believe the lowest in the area, we were very surprised to have memory foam gel mattresses (which slept great) flat screen TV mounted on the wall, frig, microwave,DVD-vhs player, plug in place on desk for our computer. like most continental breakfasts... so so. Would recommend this motel to any one who doesn't have to have all the showeyness of the bigger more expensive motels.This hotel is in Saginaw MI
Comment from Hotel Management
Jan 17, 2015 by Dan, Hotel Management
Hello Mr. Ken, It means a lot to us that you have taken the time to share the positive features of your most recent stay with us.It is heartwarming to hear of how our efforts to please you with our services, comfortable place to rest and convenience have been successful. We look forward to serving you again in the future.
4 out of 5
Recommended
for Getaway With Friends
by Russ

Posted Nov 11, 2014 on Hotels.com
Comment from Hotel Management
Jan 17, 2015 by Dan, Hotel Management
Hello Russ, Thank you for your positive feedback for our hotel. It is wonderful to know that we have successfully met your approval on the services we have provided you. I hope we could have another chance to have you business in the near future.
2 out of 5
by A verified traveler

hotel stay

Posted Nov 11, 2014
Pros: Location was good.
Location: Close to gas stations and restaurants.
Room was in what seem to be in need of repair, some improves have been made. They had remove the Micro. Frig. and the dvd player.
Comment from Hotel Management
Nov 25, 2014 by Dinesh, Hotel Management
Hello, It is sad that you were not completely satisfied with the accommodation you received during your recent stay with us. I assure you that your concerns will not be disregarded, I will submit this to our management and trust that this is addressed accordingly. Allow us to serve you better the next time you are in town.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Warren, MI

Best rates for the area.

Posted Nov 2, 2014
The room was nice and big. Plenty of space to spread out our Halloween gear. Since we knew it would be a really late night we requested a later check out time. They gave us till 1 pm, no extra charge. The beds were comfortable and we slept quite soundly.
Comment from Hotel Management
Nov 4, 2014 by Dinesh, Hotel Management
Hello Mr. Roy, We are pleased to know that we have succeeded in providing you accommodation during your recent visit. We are glad that you were comfortable and found our room spacious enough. Thank you for choosing to stay with us and we hope to serve you again soon.
5 out of 5
Recommended
for Families
by A verified traveler

Hotel agréable

Posted Nov 2, 2014 on Hotels.com
Un hôtel bien placé pour partir en ballade, proche du centre ville.
Comment from Hotel Management
Jan 3, 2015 by Dan, Hotel Management
Hello, Thank you for allowing us to serve you and gave us the opportunity of having your business. Please know that your satisfaction is our goal to achieve and will always be on top of our priority. Trust that we will continue to strive so we can provide you nothing less than superb services you deserve for choosing to stay with us. Bonjour, Merci de nous permettre de vous servir et nous a donné l'occasion d'avoir votre entreprise. Se il vous plaît sachez que votre satisfaction est notre objectif à atteindre et sera toujours au-dessus de notre priorité. Confiance que nous continuerons à nous efforcer pour que nous puissions vous fournir rien de moins que de superbes services que vous méritez d'avoir choisi de rester avec nous.
4 out of 5
Recommended
for Families
by gordonfrom Iron Mountain

Just one stop during a long trip.

Posted Oct 18, 2014 on Hotels.com
Pet friendly but at additional cost. Parking convenient to room. Older facility, but worth the price.
Comment from Hotel Management
Jan 3, 2015 by Dan, Hotel Management
Hello Mr. Gordon, We strive to give you a great experience and we are pleased to learn that we were able to meet your expectations. Your shared experience is truly important to us as it help us monitor your level of satisfaction on the services you received during your stay. Thank you for choosing to stay with us, we hope to serve you again soon.