Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
78% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2014
It was fine for the price for just a couple nights. Nothing fancy. The pool wasn't open though which was disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler from AL

It was nice and the staff was very friendly

Posted Jul 10, 2014
I enjoyed my stay the rooms are cleaned daily and it was close to the mall and all the nice places to eat
5 out of 5
Recommended
for Everyone
by Michael from detroit, Michigan

Nice Hotel, several miles from the beach;

Posted Mar 7, 2014
I had a very comfortable night with a great king size bed. The staff that I spoke with were very friendly and helpful. All the facilities were good and It was the best pricing I could find. I'll book through Expedia and stay there again.
Comment from Hotel Management
Jan 9, 2014
Hello Michael, Thank for making Knights Inn your choice of hotel. We are committed to providing all of our guests the best priced quality accommodation. Your satisfaction is extremely important to us as it measures our efficiency in attending to your needs. We hope to see you again soon.
4 out of 5
Recommended
for Business Travelers
by eric schmitt from bad axe mi

old but still a great stay.

Posted Dec 17, 2013 on Hotels.com
The hotel is a older hotel and set up like a motel. The rooms were extremely clean and they provide you with tons of channels including lots of channels for the kids. Had great wifi reception and they off you deals with jets pizza and other places upon check in on your hotel key as well as on the tv channel guide. Also it was a very fast check in and check out. A great stay.
Comment from Hotel Management
Jan 15, 2014
Hello Eric, Thank you for giving us the chance to provide your lodging needs in our hotel. We truly appreciate your encouraging reviews. It is an added motivation for our team to work more closely and be able to offer our guests an excellent quality accommodation and customer service. We look forward to your next visit in our hotel again soon.
3 out of 5
Recommended
by Pat from Canada

Posted Dec 4, 2013 on Hotels.com
the hotel was chosen on price point for a after Black Friday stay. There was no shampoo or conditioner and there was somebody else's hair in the shower and bathroom sink. The beds seemed clean and were fairly comfortable. There was a microwave and a bar fridge in the room. We went to get the continental breakfast and everything was gone except for a pot of burnt smelling coffee. We checked out at 11am with ease no hassle so overall I probably won't stay at this Knights in again (very dated) but it wasn't my first choice to begin with.
Comment from Hotel Management
Jan 15, 2014
Hello Miss Pat, Your candid reviews will surely motivate our team to work more diligently to reach our goal to service our guests with better quality accommodation. We will address the matter accordingly, Thank you for bringing your concern to our attention. We do hope however that we will have another opportunity to service your lodging needs and make amends on our shortcomings. Allow us to serve you better, please do not hesitate to call the attention of our staff should you need assistance during your next visit. We value your business.
3 out of 5
by A verified traveler

Cheap

Posted Dec 3, 2013
Pros: Cheap
Cons: The room was not clean.
Inexpensive, nice staff and good location. Poorly maintained.
Comment from Hotel Management
Jan 5, 2014
We appreciate your comments as it helps us address the areas that needs improvement/s in our hotel. We will surely evaluate your comments to implement a better, more inviting place to offer our guests. Thank you for choosing to stay in Knights Inn. We look forward to be of service to your lodging needs again soon
4 out of 5
Recommended
for Everyone
by Tamara

Great breakfast.

Posted Nov 21, 2013
Comment from Hotel Management
Jan 31, 2014
Hello, Thank you for taking time to share your experience during your stay in Knights Inn and we are pleased that you liked your breakfast. Your positive review ensures we have sufficed your exacting preference and requirement. We look forward to your next visit in Knights Inn Saginaw.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price.

Posted Nov 10, 2013
Location: nice it's of the main road and surprisingly quite.
Comment from Hotel Management
Jan 17, 2014
Write your comment.Thank you very much for the opportunity of providing your accommodation needs in our hotel. Your reviews and ratings are important to us as it measures our team’s efficiency in providing you the best value services for giving us your business. We sincerely hope that you will visit Knights Inn Saginaw again soon.
3 out of 5
Recommended
by Gary Taylor from Sault Step Marie, Ontario

Posted Nov 6, 2013 on Hotels.com
Underwhelming. Needs some serious upgrading. Staff complacent. Well located though.
Comment from Hotel Management
Jan 18, 2014
Dear Mr Gary Taylor, Thank you very much for taking time to bring our attention your comments about your stay in Knights Inn. Our team is committed in bringing to excellence the quality of service and accommodation that we offer our guests. I sincerely apologize that we have not met your expectations. I assure you that we will work more closely to achieve our goal. We look forward to another opportunity of providing your accommodation needs in Knights Inn Saginaw.
2 out of 5
by Suzie Q from Lansing MI

The sheets were clean but towels like sandpaper

Posted Nov 4, 2013
Pros: Cheap
Cons: Everything.
The sheets were clean, but the carpet was terribly stained, had some peeling paint in the bathroom, the towels were thin and like sandpaper. There was one hairdryer for the entire hotel so I bought a brand new one at Meijer. When we left my husband forgot to grab it since it was still in the box. The hotel claimed it was not there when they cleaned the room. Hummmmm. We did bring our small dog and paid $15 extra. We missed breakfast due to changing the clock back an hour so can't comment on that.
Comment from Hotel Management
Jan 31, 2014
Hello Miss Suzie, I have been trying to post response to this site hoping to be able to catch your attention but for some reasons it is failing to be published. We have found your hair dryer, I apologize for the inconvenience. You can pick it up anytime in our hotel. Thank you very much.