Avenue de Clermont Ferrand, Ville Basse, Saint-Flour, Cantal
Reviews
7.8
Good
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This is potentially a perfect place to stop over. Close to the motorway and close to the beautiful town of St.Flour.
But we were sold a breakfast on arrival and no one turned up to prepare it until 8:10 by which time many guests were leaving annoyed that they had not had breakfast and were now late to start their journey. I saw a very young person arrive at 8:10. She was unable to give me a card refund and said she would post me a cheque. I don't expect to see the cheque. The coffee machine in the lobby was also broken. If these things had operated normally I would have been impressed with this little place who are dog friendly and good value for price.
I booked this hotel knowing that the check in was until 8pm however I used the Expedia “Contact” button to request a late check in. The options were given in 2 hour slots - I selected 8- 10pm. I also messaged asking the property if the rooms had AC or fans. Neither request was acknowledged. As I had paid and been charged and the booking confirmed by Expedia, my family and I tuned up at the hotel after a 12hour drive from Spain to find it all locked up and no entry possible.
Absolutely furious with both The Brit Hotel and Expedia and will never use either of them again.
Bearing in mind we arrived on a bank holiday and in the middle of a pandemic we were grateful to find somewhere open. We managed the self checkin outside and were very relieved when the door opened. After seeing some attractive double rooms on the website I think we were given the worse one in an empty hotel. The breakfast room was still closed when we left around 9.30 am. The room was certainly in need of an update and the toilet needed a good amount of bleach. The carpet in the room and on the stairs needed a vacuum. The bed was very comfortable and the bedding was spotlessly clean. The shower although ancient worked well. The hotel is in a very good position being both near the motorway and Saint Flour. Once all the rooms are upgraded it will be a very pleasant hotel.
Good value for money. Comfortable bed for our overnight stop.
Verified traveler
6/10 Okay
Verified traveler
Mar 21, 2016
Nice one stop hotel
Very pleasant overnight accommodation next to motorway but very quiet, clean and comfortable for the price ok. Only minus no where to eat in walking distance have to drive to St. Flour. Overall ideal stop over when travelling to South France or Spain
The hotel is fit for purpose for a one night stopover. It is in walking distance of the town which is handy. However, the rooms are dated and need of some tlc and an upgrade. The room has no air con which made it very hot and uncomfortable at night - particularly the children's room which is upstairs (great idea for a family room but very hot and no fans provided). The room is however clean but felt quite steep @ over 70 Euro for family 4 given the decor & condition but this was average for area.
St Flour is a great little town and the Deltour offers simple, good value accomodation.
Verified traveler
6/10 Okay
Verified traveler
Jun 7, 2013
Liked: Staff & service
Disliked: Room comfort
overnight stay
Just a basic overnight stay the lady in the morning doing breakfast was very helpful and spoke good English. It was a small village with shops restaurants and patrol station round the corner. It also had a medieval village close by but never got a chance to visit. Room was clean, never needed any services location was good
Verified traveler
6/10 Okay
Chesson
Apr 27, 2012
Liked: Cleanliness
Convenient, you get what you pay for!
Convenient, inexpensive, decent parking area, but very small room
The delatour St Flour is exactly half way from Calais to Valencia (10 hours each way). Clean and friendly, a little basic in the room, but the dog was welcome to sleep in the room with us. Beautiful village with numerous restauants easy walking distance (hill).
Nous avons apprécié l'accueil ainsi que la propreté de cet établissement. Nous conseillerons cette adresse à nos connaissances qui voyageraient dans la région.
gilberte
Stayed 1 night in Oct 2023
8/10 Good
Sylvie
Traveled with family
Oct 13, 2023
Liked: Cleanliness, staff & service, room comfort
séjour une nuit
séjour d une nuit entre deux destinations. hôtel correct et propre qui nécessiterait une petite rénovation. personnel d accueil sympathique
Agréable hôtel calme confort simple
Petit déjeuner correct
Très bien situé pour visiter le village de Saint Flour
Penser a vous restaurer dans celui-ci car en bas rien d'agréable
Bonjour, un petit bémol dans la chambre : la télécommande de la télévision ne fonctionnait pas et la TV étant en hauteur donc difficile d'accéder aux boutons de commande sur le côté de la TV. Dans la salle d'eau petit bémol également : le distributeur de papier WC est un peu loin des WC ! Sinon chambre correcte et calme observé. Cordialement.
A l'écart de la ville, parking, relativement calme, simple mais bien !
Marie-Odile
Stayed 1 night in Aug 2023
6/10 Okay
Gilbert
Aug 23, 2023
Liked: Staff & service
Amenagement du cabinet de toilettes a revoir
Absence de tablette pour poser les accessoires de toilette en particulier pour les dames
Un jeu de serviettes de toilette par occupant serait le bienvenu.
Absence de climatisation par 38degrés elle serait
bien utile (existe dans d'autres hotels du même niveau de prix.