Apartment, 2 Bedrooms | Living area | 29-inch flat-screen TV with cable channels, TV

Reviews of Motel Iberville

2 out of 5
Motel Iberville
354, rue Adrien-Fontaine, Saint-Jean-Sur-Richelieu, QC

Reviews

5.4
Rating 10 - Excellent. 49 out of 466 reviews" "
Rating 8 - Good. 85 out of 466 reviews" "
Rating 6 - Okay. 112 out of 466 reviews" "
Rating 4 - Poor. 91 out of 466 reviews" "
Rating 2 - Terrible. 129 out of 466 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very run down. Electrical system faulty in some rooms. Missing smoke alarms in other rooms. I beg you to look at the rooms before committing to stay.
Stayed 4 nights in Feb 2024

6/10 Okay

Rui

Stayed 2 nights in Jan 2024

4/10 Poor

Ken

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you rent the 12 room double apartment make sure you bring your own dishes and pots and pans if you want to cook. The rooms were clean but it comes with a stove with nothing to cook with or eat or drink. The coffee pot didn’t work either nor did the TV. Very disappointed when you buy groceries and can’t use them Don’t make the same mistake I made.
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Miguel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon entering, the smell of musk/mold was present. Insect found on one of the pillows. Freezer was dirty and appeared to have melted remnants inside that were never cleaned. Window did not have functioning lock, can be slid open from the outside by hand. Surrounding area appeared to be long-term low-income rental housing, innkeeper’s office had strong animal urine odors.

10/10 Excellent

Marcelline

Stayed 1 night in Oct 2023

6/10 Okay

FRANCK

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
It was like pulling into the Bates motel. The roomwas dirty the air conditioner was leaking everywhere and it reeked.
Stayed 3 nights in Oct 2023

8/10 Good

Sebastien

Liked: Staff & service, property conditions & facilities
cute little place, kinda hard to find. it was a bit hot in the room when we arrived
Stayed 1 night in Sep 2023

2/10 Terrible

Harsh

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

HON

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Anil

Stayed 2 nights in Aug 2023

2/10 Terrible

Raiyan

Stayed 1 night in Aug 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Sungsik

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 3 nights in Jul 2023

2/10 Terrible

lynn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First when I walked in the main office I should have known then that I had mad a mistake. The property is nothing like what it shows on the Expedia website it was dirty, falling apart, no pool and looked very unsafe I would not stay with my daughter. I tried to get a refund from the motel and from Expedia but could not get one. I lost my $130 and then had to try and find another place to stay for the night. I was very disappointed and upset, I will not recommend this property. Maybe Expedia should check into some of the properties they have on the website.
Stayed 1 night in Jul 2023

2/10 Terrible

Jeanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Yuliya

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures are from many years ago. That is not what the property looks like. It was our first night in Canada and it did not feel safe, it was FAR from clean, and it did not correspond in any way, shape or form to the promised accommodations. When we arrived, the sign for the hotel was partially missing - fell off. Dining on the property was "under construction." Sides of the building were disintegrating. The check-in manager was confused on which guest arrived, how many in the party, and how many nights the check-in is for. No internet access was provided until request and after request - manager provided personal internet because the property was "not reaching" the room. The room was dirty, dusty, and the bathroom was moldy. Nothing in the kitchen was usable - dirty and shelves contained old take-out bag with condiments. No exhaust in the bathroom and the light bulb had to be jiggled to turn on. Bathtub has not been washed in a long time - kids had to wear shoes while standing under dripping shower. The faucet in the bathroom kept having the top fall off. When all this was addressed with the manager the very first evening (hours after check-in) - she stated we were in for both nights with no refund. Had to make a scene and tell her I will dispute with the credit card company to have her refund the second night. False advertisement - children should have never had to sleep in such conditions for the price of a normal 3-star hotel we found for the second night.

2/10 Terrible

Palmenia

Stayed 1 night in Jul 2023

4/10 Poor

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Property requires heavy financial investment.
Stayed 6 nights in Jul 2023

4/10 Poor

Wendy

Traveled with family
Disliked: Property conditions & facilities
on the plus side...clean linens, and no problem with a late arrival. on the minus....the photos must have been taken many years ago - the property is run down and I don't think there is a pool anymore. the furnishings were an interesting mix - we had a full size fridge in our room.
Stayed 1 night in Jul 2023

2/10 Terrible

Jayda

Traveled with family
Disliked: Staff & service, property conditions & facilities
The property is in poor condition. During a rain storm, water was seeping through the floor causing a puddle of water to pool between the beds. The bathroom door did not close. The room had a very strong smell of cigarette smoke. At check in, we were welcomes with the smell of marijuana. The pool and restaurant were not operational. The photos are representative of the property.
Stayed 2 nights in Jul 2023

8/10 Good

parinaz

Liked: Cleanliness
Stayed 3 nights in Jun 2023

8/10 Good

Magdalena

Liked: Cleanliness, staff & service
The building outside and the area need some work to make it look better
Stayed 1 night in Jul 2023

4/10 Poor

Jacques

Stayed 2 nights in Jun 2023

2/10 Terrible

Patrick

Stayed 1 night in Jun 2023

2/10 Terrible

Archana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A very bad property, TV, lights not working, no garbage bins, poor service, wifi not at all working, receiption area so far away everytime you have to walk down to inform them, seriously not worth the stay, no blankets, no pillow
Stayed 1 night in Jun 2023

2/10 Terrible

Ihsan Kamil

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Dionisios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Udbhav

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

edgar

Stayed 1 night in May 2023

6/10 Okay

Francisco

Liked: Staff & service
Stayed 1 night in May 2023

4/10 Poor

Yvette

Stayed 3 nights in May 2023

10/10 Excellent

Lisa

Stayed 3 nights in Apr 2023

2/10 Terrible

Tom

Disliked: Staff & service, amenities, property conditions & facilities
Motel is not as advertised. Online photos where of a motel in better times. No pool as advertised no microwave as advertised and room smelled of stall old cigarette smoke. On a bright side the room was clean!
Stayed 2 nights in Apr 2023

6/10 Okay

stephane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and cold.
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Expedia should not include this sad old motel.

10/10 Excellent

Fangteng

Stayed 1 night in Dec 2022

6/10 Okay

Evelyn

Stayed 1 night in Nov 2022

4/10 Poor

Brenda

Traveled with family
Disliked: Amenities, property conditions & facilities
I wouldn't stay here again. I guess I should stick to 3 star or higher rated accomodations. This did not meet my level of clean or secure.
Stayed 2 nights in Oct 2022

2/10 Terrible

Sue

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Location was very handy. But the hotel sign looks like the place was abandoned years ago. You need to drive through a very sketchy complex to find the back rooms. In general just looks very run down outside. Compared to the outside setting, the room was actually ok.
Stayed 1 night in Oct 2022

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and decent looking. But around property was discussing nroken signon the motel. Broken trailer lying on the ground and trailers filled with junk. Not appealing to look at outside at all.
Stayed 1 night in Oct 2022

8/10 Good

Biljana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jul 2022

10/10 Excellent

LIANG, Caracas

Traveled with family and small children
Liked: Staff & service
It is quiet and 30 minutes' drive to the downtown. There is a Macdonald's nearby.
Stayed 4 nights in Sep 2022

4/10 Poor

Lawrence

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Doing the best with what they have. Dilapidated.
Stayed 1 night in Sep 2022

6/10 Okay

Nancy

Traveled with partner
Liked: Cleanliness, staff & service
Low WiFi and data reception. But it was nice there was a microwave and fridge In the room.
Stayed 6 nights in Sep 2022

8/10 Good

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a non-smoking room but someone had smoked there
Stayed 1 night in Aug 2022

2/10 Terrible

JF

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Motel is in a dissaffected area and the rooms are away in the back. Not sure how the area is lit at night and I was concern for my personal safety and the potential for break-in.
Stayed 1 night in Aug 2022

8/10 Good

Julie

Stayed 1 night in Aug 2022

2/10 Terrible

Anastasia

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022