Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay in Saint John

Posted May 15, 2015
My 91 year old Dad was visiting his sister for the first time in several years and the Chateau Saint John made his stay a very comfortable one from helping him get his breakfast at the buffet to arranging for a bath chair.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington DC

Beautiful room, great breakfast.

Posted May 14, 2015
Location: Easy to get to the city center.
We had a great experience. It was a little hard to find but easy parking, friendly and helpful front desk staff and a wonderful room - very clean and comfy! Good internet and great breakfast. Definitely stay here if you can.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Missouri

Just Wonderful!

Posted May 14, 2015
Pros: Every last thing. So sad we only had a few hours there due to difficulty finding the hotel. The desk clerk was very helpful and sympathetic
Cons: We entered Canada hours before check in coming from the US. Our smartphone was cut off by AT&T. No GPS Took us hours and finally called desk clerk
Location: We boarded the Digby ferry at 9 a.m. the next morning
The property was our favorite of all time. We have stayed in many hotels domestic and international and this was the best of all time. Sad to leave such comfort and kindness.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 7, 2015
Château Saint John & Suites is a very good quality hotel with acceptable price.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NS

Above Average for the price

Posted May 3, 2015
Pros: Big King room with large clean bath & great shower. Quiet and comfortable. All for decent price (worth the extra $10/ night). Safe for female traveller but I have a car. Staff nice and helpful. Standard self-serve breakfast. Boxed eggs, sausages & bacon, do it yourself ceral, oatmeal & toast with fresh fruit. Cons: Air stale in 6th hall- needs fresh-air circulation. Wish one could open a window.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Apr 24, 2015
Pros: Cleanliness
Cons: Maybe breakfast. Not enough fruit
Location: Well located.
Great. Needed a late checkout there was no problem with no extra charge.
4 out of 5
Recommended
for Everyone
by A verified traveler

A very nice hotel in a convenient location

Posted Apr 24, 2015
Pros: conveniently located, clean, comfortable, nice breakfast, welcome gift. We appreciated local restaurants who deliver to the hotel.
Cons: Decaf tea, please! Also, didn't really have a comfy chair in our room, that would have been an added bonus.
Location: it is an easy walk to the downtown section of St John...the market is worth seeing.
this is our second time here; lovely as usual. Good rooms and perks. The only thing that was disappointing is that they do not carry ANY decaf tea. Strange. However, we had a quiet comfortable stay as we had in the fall.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa

Posted Mar 27, 2015
Cons: a shuttle service to and from the airport. Always the possibility of sharing with other hotels who offer this service.
Bathtubs quite small for tall people. Not everyone wants to shower. The bathrooms are a good size.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nova scotia

we really liked the hotel the breakfast was great

Posted Mar 23, 2015
Pros: every thing it was close to the hospital . and it had underground parking. it was a treat to get in a snow free car. the staff were great .
Cons: the noise of the heating unit.
we loved the room it was bigger then i thought the only thing about the room was the air and heat unit was noisy. but over all it was a great place yo stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Mar 8, 2015
Cons: There is a stale odor in the main hallways.
Friendly and clean. The rooms have nice space. Beds are comfortable. Check-in was easy and check-out was even easier.