Lobby lounge

Reviews of Auberge Beauséjour

2.5 out of 5
Auberge Beauséjour
569 Chemin du Quai, Les Eboulements, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 279 reviews" "
Rating 8 - Good. 103 out of 279 reviews" "
Rating 6 - Okay. 32 out of 279 reviews" "
Rating 4 - Poor. 5 out of 279 reviews" "
Rating 2 - Terrible. 2 out of 279 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Business traveler
Liked: Cleanliness
No dining opportunities, very limited breakfast menu. No coffee in the room
Stayed 2 nights in Oct 2023

10/10 Excellent

Ping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent stuff
Stayed 2 nights in Sep 2023
Response from Laurence Desgagnés on Oct 4, 2023
Hello to you A huge thank you for your kind comment this is much appreciated. I wish you a nice day Thank you

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tour de l’Ile aux coudres en velo
Personnel très accueillant, !aurence la réceptionniste superbe gentille et accueillante.
Stayed 1 night in Oct 2023
Response from Laurence Desgagnés on Oct 4, 2023
Bonjour Mr.Wow !! Quel beau commentaire, je vous remercie beaucoup c'est très apprécié. Il m'a fait plaisir de faire votre connaissance :)Passer une belle journée et au plaisir de vous revoir.Merci :)

10/10 Excellent

Charbel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sejour excellent ! Auberge propre bien entretenue, propriétaires disponibles pour aider et super gentils. Excellent rapport qualité prix.
Stayed 2 nights in Sep 2023

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Laurence Desgagnés on Sep 12, 2023
Bonjour, Merci beaucoup pour nous avoir donner une aussi belle note:) c'est très apprécié. Bonne journée à vous et au plaisir de vous revoir :)

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night for couple hours before reaching our final destination. But this hotel is very clean and staff are very friendly
Stayed 1 night in Sep 2023

8/10 Good

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shampoo/conditioner, no iron or ironing board. Good continental breakfast not included in price. Fair price for breakfast. Supper is delivered in, with a few choices. Food is good but not big portion and expensive. No other restaurants in immediate area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Grace

Stayed 2 nights in Aug 2023
Response from Laurence Desgagnés on Aug 7, 2023
Bonjour,Merci pour votre note c'est très apprécié. Bonne fin de journée à vous et au plaisir!

8/10 Good

HEATHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.
Very friendly, helpful staff. Happy to speak English or find another staff member should could. Lovely garden setting in a small village. Dinner options limited and pre prepared - but nice enough . Discovered later there is another option of a restaurant nearby. Stairs up to room narrow and steep- keep in mind. Room small, but it is a small boutique hotel and has lovely lounges and outside decks to sit. Also village is lovely to walk around.
Stayed 1 night in Jul 2023
Response from Sébastien on Jul 28, 2023
HelloThank you very much for your comment! It's very kind of you for taking the time to write it! It is much appreciated. Good day to you and look forward to seeing you again maybe one day

10/10 Excellent

Tony, Manotick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Sébastien Bérubé on Jul 20, 2023
Hello, thank you very much for giving us a very nice rating. It was a pleasure to meet you. Have a great end of the day :) Thanks

2/10 Terrible

William

Liked: Cleanliness, staff & service, property conditions & facilities
I have Celiac Disease and thought there was a restaurant that can cater to my needs. They said there was, upon arrival, there was a lovely young lady who was very apologetic, our room was not ready, no place to eat, suggested another auberge, and they were closed. Loved Charlovoix,but continued on to Québec City. We hope to come back in the fall and bring my own food and wine. Be well!
Stayed 1 night in Jul 2023

8/10 Good

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view and easy access, real 70’s look, requires an update
Stayed 1 night in Jul 2023

8/10 Good

geraldine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Over all is good.
Stayed 1 night in Jul 2023
Response from Sébastien Bérubé on Jul 8, 2023
Hello Thank you very much for this beautiful note, it is very much appreciated :) . Good day to you

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bonne acceuil et personnel sympathique
Stayed 1 night in Jun 2023
Response from Sébastien Bérubé on Jul 8, 2023
Bonjour à vous! Un gros merci pour ce si beau commentaire, c'est très apprécié ! :) Nous vous souhaitons une belle fin de journée. Au plaisir de vous revoir à nouveau

10/10 Excellent

Bernie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Auberge BeauséjourIs is located in the beautiful areas surrounding Baie St. Paul. A small, tidy, picturesque Inn, its staff is friendly and the grounds are beautifully kept. While the rooms are small, they are clean, with a comfortable bed and only minutes away from everything. I definitely recommend.
Stayed 1 night in Jun 2023
Response from Sébastien Bérubé on Jul 1, 2023
Hello, Thank you very much for your nice comment about our hostel and about our staff too. It is greatly appreciated. We are glad to see that the place has you more. Looking forward to seeing you again. Thank you and have a good end of the day

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Historic inn with classic touches, friendly owner and staff, quiet and very comfortable.
Stayed 1 night in Jun 2023
Response from Sébastien Bérubé on Jul 1, 2023
Hello, Thank you very much for your nice comment about our hostel and about our staff too. It is greatly appreciated. We are glad to see that the place has you more. Thank you and have a good end of the day

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres beau sejour et je recommande cette endroit.
Stayed 2 nights in Jun 2023
Response from Sébastien Bérubé on Jun 23, 2023
Bonjour à vous! Un gros merci pour le beau commentaire, c'est très apprécié ! :) Et au plaisir de vous revoir !

10/10 Excellent

JUAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very special place, very quiet. The room ok with a small table, armchair and open view to a forest. The shower outstanding! . The staff were extremely nice and our breakfast was very good not too elaborate just right. Thanks for the pleasant stay a place to come back.
Stayed 1 night in Jun 2023
Response from Sébastien Bérubé on Jun 21, 2023
Hello, thank you for taking the time to leave a nice comment like this! It's really much appreciated. We wish you a beautiful day. Looking forward to seeing you again:)

6/10 Okay

Qian

Stayed 1 night in Aug 2022

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming B&B and very comfortable with friendly and helpful staff.
Stayed 2 nights in Aug 2022
Response from Laurence on Sep 3, 2022
HelloWe thank you very much for your good comment. It is really much appreciated. We always try to make your stay pleasantI wish you a beautiful day to you both and see you next timeThanks a lot

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were really surprised for the excellent service, very clean place and the workers were extremely kind all over our stay!!! Excellent!! Tha breakfast is also very good!!
Stayed 1 night in Jul 2022
Response from Sébastien on Jul 5, 2022
Hello, thank you very much for this beautiful message. It's very nice of you and also to know that our work is appreciated. It was a pleasure to meet you. It's a pleasure to see you again.

8/10 Good

Mei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very stylish, but the room is very small. Views are beautiful
Stayed 1 night in Oct 2021
Response from Sébastien on Oct 4, 2021
Hi, thanks for your comment! Have a good day

8/10 Good

Maciej, La Prairie

Stayed 1 night in Sep 2021

8/10 Good

Doug and Jeannette

Traveled with partner
Liked: Cleanliness, staff & service
The room was very small and we had a window that would not close. The breakfast was great and everyone was very friendly.
Stayed 2 nights in Sep 2021
Response from Sébastien on Sep 17, 2021
Hello, thankyou very much for your comment. Please be aware that we are doing our best to improve the details you tell you about. It's a pleasure to see you again.

10/10 Excellent

Uri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly cozy inn
A nice and cozy little inn. Basic room but comfortable. Small bathroom but functional and clean. Breakfast was included for us, and was pleasant and in a very nice room. All staff was super friendly.
Stayed 1 night in Sep 2021
Response from Sébastien on Sep 9, 2021
Hello, Thank you very much for your comment. :)

8/10 Good

Monica

Traveled with family
Liked: Staff & service
No minifridge
The place is clean with very friendly staff but the building needs a good renovation. In our room the sink was in the room and not in the bathroom. We also missed not having a mini fridge.
Stayed 3 nights in Sep 2021
Response from Sébastien on Sep 9, 2021
Hello, Thank you very much for your comment, we are working to improve the hostel day by day.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The place is nice and clean, but the standard rooms are awfully small. Staff is very friendly and kind.
Stayed 1 night in Aug 2021
Response from Sébastien on Sep 5, 2021
Hello, you did have the smallest room category in the hostel. The other categories are larger. I hope to see you again. thank you for your comment it is very appreciated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to hiking or visiting Iles aux Coudres
Nice stay. Near ferry to Iles aux Coudres. Good breakfast, even during COVID times.
Stayed 1 night in Sep 2021
Response from Sébastien on Sep 5, 2021
Hi, thankyou very much for your comment. It's very appreciated.

8/10 Good

Suzanne

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2021
Response from Sébastien on Sep 5, 2021
Bonjour, merci beaucoup pour votre note : ) C'est très apprécié.

10/10 Excellent

Pierre

Stayed 2 nights in Aug 2021
Response from Sébastien on Sep 3, 2021
Bonjour, merci beaucoup pour votre note :) C'est très apprécié. Au plaisir de vous revoir. Sébastien B.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Sébastien on Jul 28, 2021
Merci pour votre commentaire :)

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 2 nights and found the hotel to be clean and comfortable. The staff were very accommodating to our small children.
Stayed 2 nights in Jul 2021
Response from Sébastien et Sébastien on Jul 18, 2021
Bonjour à vous, merci beaucoup pour votre beau commentaire :) Ce fut un plaisir pour nous de vous recevoir.

6/10 Okay

Jean-Francois

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2021
Response from Sébastien et Sébastien on Jul 16, 2021
Bonjour, Merci beaucoup pour votre commentaire. Au plaisir de vous revoir parmi nous!

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une belle auberge pour un séjour comfortable
Ce fut un excellent séjour pour ma conjointe et moi à l'auberge Beauséjour, dans un petit coin des Éboulements parfait pour se reposer et visiter les alentours. Je recommenderais certainement pour le future.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
le staff est très très très accueillant et cordial la cuisine fait d'excellents repas je vais revenir
Stayed 1 night in Jul 2021
Response from Sébastien et Sébastien on Jul 4, 2021
Bonsoir, Merci beaucoup pour votre bon commentaire. Sachez que cela est grandement apprécié. Nous sommes ravis de savoir que notre Auberge et notre service vous plaisent. De la part des 2 Sébastien`s`

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super jolie et propre
Stayed 2 nights in Jul 2021
Response from Sébastien et Sébastien on Jul 3, 2021
Bonjour, merci beaucoup pour votre commentaire. :) Nous sommes heureux de savoir que vous avez apprécié votre séjour à l'auberge Beauséjour. Au plaisir de vous revoir. Sébastien

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Well located. Owners are super friendly and go above and beyond to make you feel comfortable and at home. I definitely recommend this place and will be coming back if we return to the charlevoix area. Thanks les Sebastien!!!!
Stayed 8 nights in Jun 2021
Response from Sébastien et Sébastien on Jun 28, 2021
Bonjour, Merci beaucoup pour le beau commentaire. Nous nous efforçons de rendre le séjour de nos clients des plus agréable possible.

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Sébastien et Sébastien on Jun 27, 2021
Bonjour, Nous vous remercions et sommes heureux que vous ayez aimé votre séjour. Au plaisir de vous recevoir de nouveau.

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020

6/10 Okay

Luc

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Pretty but noisy
The place looks very nice. However you can hear everything in hallway and neighbors. The train is loud too but only heard it around 10am. There is no restaurant around except the hotel so plan accordingly. We couldn’t get in for dinner. The guy to us to eat something from the Gaz station! He said Baie St-Paul will have no place. We drove there anyway and had a great dinner at a great restaurant. For breakfast we ate at the hotel. While this is COVID time, they gave us glasses of water With RED LIPSTICK still on it!!! It shows they don’t clean enough. Glad we only stayed 1 night. Sofa bed was really uncomfortable your feet are higher than your head and spring off your back.
Stayed 1 night in Aug 2020
Response from Beauséjour on Sep 6, 2020
Bonjour !!! Merci de vos commentaires et soyez assurés de notre dévouement pour tout votre séjour . Pierre ,Diane et le personnels.

4/10 Poor

Verified traveler

Traveled with family
They change my reservation from 2 beds to 1 bed and I was with my 18 year old daughter. No more room available to change
Stayed 1 night in Jul 2020
Response from Beauséjour on Jul 31, 2020
Bonsoir ! je viens de voir votre commentaire , n'importe lequel hôtellier aurait fait de même avec un client SEUL avec une chambre de TROIS afin de lui donner une de 2 personnes minimum. Au plaisir de vous recevoir de nouveau M. Pierre Tremblay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice room nice furniture and a balcony also is a part of the top room
Stayed 1 night in Jul 2020
Response from Beauséjour on Jul 28, 2020
Bonsoir ! Merci de vos bons commentaires. Nous nous efforçons nous et notre personnel de vous faire vivre une belle et plaisante expérience touristique Charlevoisienne .

10/10 Excellent

John, New Brunswick, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean room, staff is friendly and helpful, marmalade is amazing.
Stayed 1 night in Oct 2019
Response from Beauséjour on Oct 7, 2019
Merci de vos bons commentaires , le personnel et les propriétaires vous remercient grandement. Pierre & Diane

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
e liked this place!
The stay was perfect. The staff was attentive and kind. The food was delicious. The location was convenient to the ferry and the train.
Stayed 1 night in Sep 2019
Response from Beauséjour on Sep 12, 2019
Bonjour ! Merci de vos bons commentaires , nous et notre équipe nous nous efforçons de rendre votre séjour des plus confortables et satisfaisants. Merci Pierre, Diane et toute l'équipe du Beauséjour

10/10 Excellent

Yvette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from beauséjour on Sep 8, 2019
Bonsoir ! Merci de vos bons commentaires , nous et notre équipe nous nous efforçons de bien faire les petiets choses de la vie … Au plaisir de se revoir Pierre Diane et toute l'équipe

8/10 Good

Rejean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from hotel on Sep 5, 2019
Bonjour ! Merci de vos bons commentaires nous et notre équipe nous nous efforçons de bien faire les petites choses. Au plaisir de vous servir de nouveau Pierre, Diane et le groupe

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019
Response from Beauséjour on Sep 8, 2019
Bonsoir merci de vos bons commentaires . Au plaisir de vous servir de nouveau Pierre, Diane, toute l'équipe du Beauséjour .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from beauséjour on Aug 22, 2019
Bonjour Merci de vous commentaires et de votre appréciation . Au plaisir de se revoir Pierre , Diane et toute l'équipe

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to relax and enjoy. Even though not water front. Staff is friendly and place is very clean. We will go back if ever we travel in same area for sure.
Stayed 1 night in Aug 2019
Response from beausejour on Aug 22, 2019
Bonjour Merci de vos commentaires et de votre appréciation . au plaisir de vous servir de nouveau Pierre, Diane et l'équipe du Beauséjour