Exterior

Reviews of Hyatt Regency Saipan

4.5 out of 5
Hyatt Regency Saipan
873 Micro Beach Road Garapan, Saipan

Reviews

8.2

Very Good

Rating 10 - Excellent. 180 out of 460 reviews" "
Rating 8 - Good. 181 out of 460 reviews" "
Rating 6 - Okay. 56 out of 460 reviews" "
Rating 4 - Poor. 30 out of 460 reviews" "
Rating 2 - Terrible. 13 out of 460 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beach view is so amazing...
Stayed 2 nights in Mar 2024

10/10 Excellent

Ethan

Stayed 1 night in Mar 2024

10/10 Excellent

SANG HOON

Liked: Cleanliness, staff & service, property conditions & facilities
felt comfort. what else do you need.
Stayed 4 nights in Feb 2024

8/10 Good

Adrian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine and the service is very good. Very friendly personnel. The dining options are limited. Giovanni's restaurant only opens once a week. The menu in the caffe is limited and they have only two wines and one champagne by the glass. Overall, the stay was good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Julie

Stayed 6 nights in Dec 2023

8/10 Good

Marcia

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

SHIWEIDONG

Stayed 3 nights in Dec 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Masahito

Stayed 2 nights in Nov 2023

10/10 Excellent

EDUARDO

Stayed 1 night in Nov 2023

10/10 Excellent

Mack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from KHH on Nov 13, 2023
Thank you Mr. Mack on taking the time to leave a review of Hyatt Regency Saipan. We value your business and we hope to see you again soon.Kuen-Hee Han, Director of Marketing

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service outstandin
Stayed 1 night in Sep 2023
Response from KHH on Nov 6, 2023
Thank you for leaving such a kind review. We look forward to having you again here at Hyatt Regency Saipan as a guest soon in the future.

10/10 Excellent

KOSUKE

Stayed 3 nights in Sep 2023
Response from KHH on Nov 6, 2023
Thank you for leaving such a kind review. We look forward to having you as our guest soon in the future.

6/10 Okay

NARUAKI

Stayed 3 nights in Aug 2023

10/10 Excellent

JOOHEE

Stayed 2 nights in Aug 2023

10/10 Excellent

Younghui

Stayed 2 nights in Aug 2023

4/10 Poor

Lynette

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Awesome staff!
Stayed 2 nights in Jul 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

young noh

Stayed 4 nights in Jul 2023

6/10 Okay

WANSIK

Stayed 4 nights in Jul 2023

10/10 Excellent

Barry

Stayed 8 nights in Jul 2023

10/10 Excellent

TEHYEON

Stayed 3 nights in Jul 2023

10/10 Excellent

JIHUN

Stayed 4 nights in Jun 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Entire experience was fabulous!!
Stayed 6 nights in Jun 2023

8/10 Good

Kevin Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Joseph

Stayed 15 nights in Jun 2023

8/10 Good

KYUNGWON

Stayed 1 night in Jun 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2023
Response from Hyatt Regency Saipan on Jun 4, 2023
Dear Mr. Karl,Hafa adai and warmest greetings from Hyatt Regency Saipan.Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,Jolene Hyatt Regency Saipan

2/10 Terrible

hee young

Stayed 3 nights in May 2023
Response from Hyatt Regency Saipan on Jun 4, 2023
Dear Mr. Hee Young, Hafa adai and warmest greetings from Hyatt Regency Saipan. Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We are most disappointed to learn we did not meet your expectation during your stay. Please accept our sincerest apology for the inconvenience you had experienced. We would like to ask if you could please share with us your experience as it will greatly assist us in identifying areas that concern our guests as we continue to improve our hotel and services.Mr. Hee Young,thank you again for participating in our survey and we look forward to hearing from you. Should we be fortunate enough to have you stay with us in the future, we look forward to warmly welcoming you back.Warmest regards,JoleneHyatt Regency Saipan

10/10 Excellent

KYUNGHWAN

Stayed 1 night in May 2023
Response from Hyatt Regency Saipan on Jun 4, 2023
Dear Mr. Kyunghwan,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneHyatt Regency Saipan

8/10 Good

Sarah

Stayed 2 nights in May 2023
Response from Hyatt Regency Saipan on Jun 4, 2023
Dear Ms. Sarah,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneHyatt Regency Saipan

6/10 Okay

Jason

Stayed 1 night in May 2023
Response from Hyatt Regency Saipan on Jun 4, 2023
Dear Mr. Jason,Hafa adai and warmest greetings from Hyatt Regency Saipan. Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. Please accept our sincerest apology for not meeting your expectation during your stay. We would like to ask if you could please share with us your experience as it will greatly assist us in identifying areas that concern our guests as we continue to improve our hotel and services.Mr Jason, we would like to thank you again for participating in our survey and we look forward to hearing from you. . Should we be fortunate enough to have you stay with us in the future, we look forward to warmly welcoming you back. With kind regards,JoleneHyatt Regency Saipan

10/10 Excellent

Garrett

Stayed 1 night in Apr 2023
Response from Hyatt Regency Saipan on Apr 13, 2023
Dear Mr. Garrett, Hafa adai and warmest greetings from Hyatt Regency Saipan.Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future. Warmest regards,JoleneGuest Experience Manager

10/10 Excellent

J Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. Quite amazing for the price. Lots of food options close by. The beach bar is stunning (best sunset in the world they say--may be true). Staff was great.
Stayed 3 nights in Apr 2023
Response from Hyatt Regency Saipan on Apr 9, 2023
Dear Mr. Paul, Hafa Adai and warm greetings from Hyatt Regency Saipan. Many thanks for your recent visit to our resort. We hope you had a comfortable ongoing journey and arrived well at home. We would like to thank you for taking time to complete our online guest satisfaction survey and we are pleased to learn that your overall stay was an enjoyable one. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future. Warmest regards,JoleneGuest Experience Manager

8/10 Good

Jiyon

Stayed 4 nights in Mar 2023
Response from Hyatt Regency Saipan on May 5, 2023
Dear Ms. Jiyon, Hafa Adai and warm greetings from Hyatt Regency Saipan. Many thanks for your recent visit to our resort. We hope you had a comfortable ongoing journey and arrived well at home. We would like to thank you for taking the time to complete our online guest satisfaction survey. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards, Jolene TanGuest Experience Manager

10/10 Excellent

suhee

Stayed 4 nights in Mar 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Ms. Suhee, Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,Jolene Guest Experience ManagerHyatt Regency Saipan

8/10 Good

Hyojin

Stayed 5 nights in Mar 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Ms. Hyojin,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan

8/10 Good

Russell

Stayed 1 night in Mar 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Russell, Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan

10/10 Excellent

Clayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing and kind staff! Jolene and franko were awesome in checking us in and out. Will definitely be back! Excited for renovations:)
Stayed 3 nights in Mar 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Clayton,Hafa adai and warm greetings from Hyatt regency Saipan. Thank you for taking the time to complete our online satisfaction survey after your recent visit. We would like to thank you for this huge compliment! It is always nice to hear that our dear guests have had an amazing experience and for sure will thank our colleagues and give them due recognition for their continuous effort in providing outstanding customer care. It would be a great pleasure to welcome you back on many more occasion in future.Warm regards,Jolene Guest Experience ManagerHyatt Regency Saipan

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋음
내부 정원과 해변이 아름다움
Stayed 3 nights in Mar 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Anonymous,Hafa adai and warm greetings from Hyatt Regency Saipan.Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We are happy to note that the overall stay is an enjoyable one. we look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan

8/10 Good

YOUNGHO

Stayed 3 nights in Feb 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Youngho,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan

10/10 Excellent

SE AH

Stayed 4 nights in Feb 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Se Ah,Hafa adai and warm greetings from Hyatt Regency Saipan.Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We are happy to learn that your overall stay was a pleasant one. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan

8/10 Good

MYONGHO

Stayed 3 nights in Feb 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Myongho,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan

8/10 Good

ChangHo

Stayed 3 nights in Feb 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Changho,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked me in, Ms. Tan I believe, was very friendly and helpful. I travel a lot and I feel like the service I received from Hyatt was the best I've experienced.
Stayed 3 nights in Feb 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Todd,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. A big thank you for your wonderful compliment and we are thrilled to learn that your overall stay is a pleasant one. We will continue to do our best to provide excellent customer care for guests. Thank you once again for taking the time to share your feedback, we look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,Jolene Guest Experience ManagerHyatt Regency Saipan

8/10 Good

Jason

Stayed 3 nights in Jan 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Jason,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan

8/10 Good

Jesper

Stayed 5 nights in Jan 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Jesper,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice quiet stay . Not much to do if single
Stayed 7 nights in Jan 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. David,Hafa adai and warm greetings from Hyatt regency Saipan. Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We are pleased to learn that you had an overall enjoyable stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience Manager, Hyatt Regency Saipan

10/10 Excellent

TIANYUE

Stayed 6 nights in Jan 2023

10/10 Excellent

RIKI

Stayed 2 nights in Jan 2023