Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.0 Service & staff
4.8 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
All inclusive in SalPosted Oct 21, 2013
Nice hotel with appartment style rooms (living room, small kitchen and two bedrooms), ideal for a family or 2 couples of friends. All inclusive, very helpful and friendly staff, entirely devoted to make your stay ideal. They accomodated all we asked for (room with ocean view, late check out at 3pm etc.). One buffet style restaurant and 3 restaurants "a la carte", one of which is next to the beach and is really nice for watching the sunset. If you like all inclusive style hotel, this one is for you !
Recommendedby A verified traveler
Posted Jul 12, 2013 on Hotels.com
Courteous and friendly staff. Good traditional Cape Verdean dinner on Sunday evening. We found the buffet style dinners at the Spice restaurant better than the other inclusive restaurant options.
Recommendedby Mr& MRS Kilty
Lovely Meli'a Tortuga BeachPosted Oct 8, 2012 on Hotels.com
Myself husband & sister stayed at the hotel for 11 nights, the staff where friendly & helpfull but we felt they were very understaffed in the resturants.This is a lovely hotel food was of a very good standard with plenty of variety with lots of freshly cooked 0ptions. This is a place with very little to do but a great place to chill out & enjoy the sun. We would go again
A nice all-inclusive for Sal IslandPosted Apr 28, 2012 on Hotels.com
The food could get a little boring after 9 days, but some restaurants in Santa Maria are worth the shuttle ride. Very friendly staff.
by Twohapence from England
Could have been so good.Posted Jan 8, 2012
Pros: Rooms were great, big and comfortable.
Cons: Service was so slow and the food was not up to 5 star standards
Location: On a beach in the tropics - shame the beach wasn't safe to swim from.
I've given this hotel a rating of two based on the fact that it is supposed to be a 5 star resort. It isn't. I paid 5 star money for 2 star service and food. I really wanted to like the hotel and was very unhappy with the value I received. If you get a great deal at two star prices then go for it. Otherwise spend your money elsewhere. The rooms were great, big, comfortable, clean and very well furnished. The setting is great and it is well laid out. That's where the good news ends. The manager of the hotel doesn't have a clue and the staff are trying their best despite the lack of leadership and direction. Staff moral is low and the normal hapiness of the Cape Veridans is absent. The main restaurant is over crowded, the tables are too close, it is noisy and at peak times you have to queue. It is a self service restaurant and the drinks are delivered by two drinks waiters who simply can't cope with demand. The poor quality wine is delivered serving by (if you're lucky) serving into plastic beakers. If you leave your table to get another course then you can find your hard won drinks have been whisked away and another group have taken ownership. Top tip? Leave a jacket over a chair or leave one of the party as a table guard. There's a "gourmet" restaurant where you receive waiter service. Again standards are low, you have to book at least a day in advance and you don't know what will be on the menu on the day. My meal was OK. My wife didn't eat hers. Not happy!
Recommendedby A verified traveler from London
Very spacious and luxurious roomsPosted Nov 23, 2011
The room we stayed in was more like a flat with two bedrooms, two bathrooms and a kitchen in which has probably never been used before. The standard and cleanliness of rooms is very high. Same goes for the premises, the maintenance is very good. Slight downside we found was the very relaxed dresscode at dinner. Something you don't expect at a 5 star hotel. The restaurant seemed crowded and noisy. The food was good however sometimes short of vegetables and salad. Great place, if you just want a break and relax.