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Response from Lourdes Gabriel, General Manager on Nov 6, 2023
Dear Deborah, Thank you so much for these kind comments about your stay.We are delighted to hear that you appreciated the easy access to parking and our prime location in the old town. Our goal is to provide a convenient and enjoyable stay for all our guests.We look forward to welcoming you back for another excellent experience with us. Kind regards,Lourdes Gabriel, General Manager
10/10 Excellent
Verified traveler
Traveled with family
Nov 2, 2023
Great towels!
Verified traveler
Stayed 1 night in Oct 2023
Response from Lourdes Gabriel, General Manager on Nov 6, 2023
Dear Guest,Thank you for such a positive review.We are glad to hear that you appreciated our great towels during your stay. Our team ensures that we provide fresh and high-quality towels for our guests' comfort.We look forward to welcoming you again. Best wishes,Lourdes Gabriel, General Manager
Response from Lourdes Gabriel, General Manager on Oct 13, 2023
Dear Luis,Thank you for this positive review of your stay with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best wishes,Lourdes Gabriel, General Manager
We stayed here for a couple of nights on our Spain road trip.
The hotel was clean and modern with parking just behind a reception door.
All the staff were very helpful and nothing was too much trouble.
Our room was clean and modern with everything we needed.
Breakfast was very good with lots of choice.
It was easy to walk to the centre for tourist attractions, bars, restaurants and shopping.
Overall a nice place to stay
Bryan
Stayed 2 nights in Aug 2023
Response from Lourdes Gabriel, General Manager on Aug 30, 2023
Dear Bryan,Thank you for this great review.We are delighted to hear that you found our hotel clean and modern, and that our team was helpful and attentive to your needs. It's great to know that our convenient parking facilities and central location made your road trip more enjoyable, allowing you to easily explore the city's attractions, bars, restaurants, and shopping areas.Thank you for your kind words about our breakfast buffet, we strive to offer a wide variety of choices to cater to our guests' preferences. We appreciate your feedback and are glad that you had a pleasant stay with us.We look forward to welcoming you back. Best wishes,Lourdes Gabriel, General Manager
8/10 Good
Renata
Jul 24, 2023
Liked: Cleanliness, staff & service, room comfort
Renata
Stayed 2 nights in Jul 2023
Response from Lourdes Gabriel, General Manager on Jul 27, 2023
Dear Renata,Thank you for sharing this lovely review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on future visits. Kindest regards,Lourdes Gabriel, General Manager
Response from Lourdes Gabriel, General Manager on Jun 30, 2023
Dear Alexander,Thank you for your positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Lourdes Gabriel, General Manager
The hotel is at a very convenient location. Parking below the hoyel is extremely convenient. Miriam already had a nice room prepared for us when we arrived. Everything was managed quite well. The hotel is a bit dated but very functional. Our room qas very spacious.
WING MAN
Stayed 3 nights in Jun 2023
Response from Lourdes Gabriel, General Manager on Jun 27, 2023
Dear Man,Thank you for sharing your review.We are delighted to hear that you found our location convenient and appreciated the parking facilities. It's great to know that Miriam provided you with excellent service upon your arrival and that you found your room spacious.We understand that the hotel may appear a bit dated, but we take pride in maintaining the functionality of our facilities while preserving the historical charm of the building. We continuously strive to improve and provide a comfortable stay for our guests.We look forward to welcoming you back. Best regards,Lourdes Gabriel, General Manager
Great Hotel in perfect location. Walking distance to everything in beautiful Salamanca.
Jaime
Stayed 1 night in Jun 2023
Response from Lourdes Gabriel, General Manager on Jun 5, 2023
Dear Jaime,Thank you for this positive feedback.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back. Best wishes,Lourdes Gabriel, General Manager
This hotel is right on the edge of the old town and about a 15minute walk from the bus station. The staff were very attentive and all spoke English. The room was very nice and had a great view over some of the old buildings.
There is a bar/ restaurant with a small menu but certainly had enough choices for me. The bar staff were again very attentive and very friendly. I would definitely stay here again if I am wver in Salamanca again.
Ian
Stayed 3 nights in May 2023
Response from Lourdes Gabriel, General Manager on May 23, 2023
Dear Ian,Thank you for your kind feedback.We are delighted to hear that you enjoyed our prime location in the heart of Salamanca's old town, as well as the beautiful view from your room. It's great to know that our attentive and friendly staff made your stay even more enjoyable. We appreciate your kind words about our bar and restaurant, and we're glad that the menu offered enough choices to satisfy your taste.We look forward to welcoming you back. Best wishes,Lourdes Gabriel, General Manager
10/10 Excellent
Maithe
May 18, 2023
Maithe
Stayed 1 night in May 2023
Response from Lourdes Gabriel, General Manager on May 23, 2023
Dear Maithe,Thank you for your positive feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you again. Best regards,Lourdes Gabriel, General Manager
Very comfortable and spacious room.
Helpful staff.
Jonathan
Stayed 1 night in Feb 2023
Response from Lourdes Gabriel, General Manager on Feb 14, 2023
Dear Jonathan, Thank you very much for this kind review of your recent stay.We are delighted that you had such an enjoyable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back. Best wishes,Lourdes Gabriel, General Manager
Fantastic place - 5 out of 5. Just wish they had a coffee machine in the room.
Laurent
Stayed 2 nights in Sep 2022
Response from Lourdes Gabriel, General Manager on Sep 19, 2022
Dear Guest,Thanks for taking the time to review your visit to our hotel.It’s great to know that the time you spent in our hotel was perfect. Our team works hard to ensure that every guest has the best experience possible and your positive feedback encourages us to continue with our efforts. Please be advised that Nespresso coffee machines, along with other special amenities, are provided in our abba Premium and Junior Suite rooms. If you would like to reserve one of these rooms for your next visit, we would be happy to help you do so.We do hope to welcome you back in the future. Best wishes,Lourdes Gabriel, General Manager
8/10 Good
Sandra
Traveled with family
Aug 26, 2022
Liked: Cleanliness, staff & service
Helpful
Sandra
Stayed 1 night in Aug 2022
Response from Lourdes Gabriel, General Manager on Aug 27, 2022
Dear Sandra,Thank you for such a positive review.We are glad that you had a pleasant stay with us, and we appreciate your kind words about our team members. This positive feedback inspires us to continue upholding our high standards of service.It would be a pleasure to welcome you again. Best regards,Lourdes Gabriel, General Manager
Response from Lourdes Gabriel, General Manager on Aug 23, 2022
Dear José,This is a great rating. Thank you!We're happy to hear we hit the mark for you.Again, thank you very much.We look forward to welcoming you back. Best regards,Lourdes Gabriel, General Manager
Great location to walk to major city attractions. Staff very friendly. Great price.
Jordan
Stayed 1 night in Jul 2022
Response from Lourdes Gabriel, General Manager on Aug 3, 2022
Dear Jordan,
Thank you for this positive review of your stay.
We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.
It is a pleasure to know that our strategic location helped make your stay enjoyable.
We look forward to welcoming you back.
Best wishes,
Lourdes Gabriel, General Manager
City break in a hotel we have used before. Good location. Staff friendly & helpful. Rooms are very spacious. 4* but wouldn't stay more than a couple of days with no outside space to relax.
Ronald
Stayed 4 nights in Jun 2022
Response from Departamento de recepción on Jul 19, 2022
Thanks for staying here! Your opinion is very important for us.
Response from Itxaso Aguirre, General Manager on Apr 21, 2022
Dear Patricia,
We acknowledge with thanks your high rating about your recent stay.
We are glad your stay was perfect.
Thank you again.
We hope to have the pleasure of seeing you again in the future. Kind regards,
Itxaso Aguirre, General Manager
Response from Itxaso Aguirre, General Manager on Apr 6, 2022
Dear Luisa,
Thanks for taking the time to send us a great rating.
We are glad we met your requirements.
Thank you again.
Best regards,
Itxaso Aguirre, General Manager
Great hotel, friendly service, clean and quiet room. Great location. I would definitely return.
Verified traveler
Stayed 2 nights in Oct 2021
Response from Itxaso Aguirre, General Manager on Feb 2, 2022
Dear Guest,
Thank you so much for this glowing review.
We are thrilled to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.
The entire team look forward to welcoming you back on a future trip.
Kind regards,
Itxaso Aguirre, General Manager
10/10 Excellent
Alicia
Oct 18, 2021
Alicia
Stayed 1 night in Oct 2021
Response from Itxaso Aguirre, General Manager on Feb 2, 2022
Dear Alicia,
Thanks for this top rating.
We are glad we were able to meet all your requirements
Again, thank you very much.
We hope to welcome you back for a return visit, Best regards,
Itxaso Aguirre, General Manager
Nice hotel in Salamanca, though feels a bit dated and nothing special. But it was clean, comfortable, and had a wide array of toiletries in case you forgot something. A short (less than 10 min) walk to the main square and central attractions. On-site parking for $18 Euro was helpful.
ABBA hotel was a great find,just a 5 minute walk on the West side of Plaza Mayor in a rather quiet area .
The Staff at reception very engaging and friendly.
Room had so much space and the bed was comfortable nice laundry too.large bathroom with plenty of hotel goodies plus the streets were so quiet at night ,unlike being in the centre of town .
Did not try any food in the hotel as so many restaurants.locally.
Will definitely stay here again .
Peter
Stayed 1 night in Aug 2021
6/10 Okay
Verified traveler
Traveled with partner
Jul 12, 2021
Liked: Cleanliness, staff & service
I wish the site would have said something about the hot tub not being available. That was the reason for choosing the hotel. It seems dishonest not to give this information on either expedia or the hotel web site. Otherwise it was fine.
Verified traveler
Stayed 1 night in Jul 2021
Response from recepcion on Jul 16, 2021
muchas gracias por sus comentarios.
esperamos volver a verle
un saludo
Taking into consideration the Covid restrictions, no pool, no spa, no kitchen the price is much above. The location is great.
Verified traveler
Stayed 1 night in Oct 2020
Response from Itxaso Aguirre, General Manager on Oct 15, 2020
Dear Guest,
Thank you for this kind feedback about your recent stay.
We are glad you enjoyed a comfortable stay and appreciated our high standards. We regret that we are unable to open all our amenities however, as soon as restrictions are lifted it will be a great please to welcome you back to make the most of them.
We look forward to having you back.
All the best,
Itxaso Aguirre, General Manager
Response from Itxaso Aguirre, General Manager on Oct 20, 2020
Dear Christopher,
We acknowledge with thanks your high rating about your recent stay.
We are glad we met your requirements.
Again, thank you very much.
We look forward to the pleasure of seeing you again in the future. Kind regards,
Itxaso Aguirre, General Manager
Response from Itxaso Aguirre, General Manager on Aug 25, 2020
Dear Sandy,
Thank you for positively reviewing your recent stay.
We are delighted that you enjoyed our prime location in the historical city centre and look forward to welcoming you back.
Best regards,
Itxaso Aguirre, General Manager
Hotel muy cómodo y con ubicación excelente. El desayuno estaba adaptado para servirse en la habitación, lo cual es positivo desde el punto de vista del coronavirus, pero la calidad del mismo era mejorable.
David John
Stayed 1 night in Aug 2020
Response from Itxaso Aguirre, Directora general on Aug 20, 2020
Estimado David,
Muchas gracias por alojarse junto con su familia en el Hotel Abba Fonseca.
Nos encanta que se haya sentido tan a gusto en nuestra ubicación y el confort de nuestras instalaciones.
En cuanto al desayuno, agradecemos que valore el sistema para llevarlo a la habitación.
Desafortunadamente y debido a las circunstancias sanitarias actuales tras la reapertura no podemos servir el habitual buffet de desayuno que tan excelente acogida tenía siempre entre nuestros clientes.
Ahora servimos un desayuno continental en la habitación con productos estuchados de forma individual para garantizar la máxima higiene.
Nos encantaría volver a recibirle. Saludos cordiales.
Itxaso Aguirre, Directora general
Response from Itxaso Aguirre, General Manager on Aug 12, 2020
Dear Guest,
We acknowledge with thanks your high rating about your recent stay.
We're happy to hear we hit the mark for you.
Again, thank you very much.
We hope to have the pleasure of seeing you again in the future. Kind regards,
Itxaso Aguirre, General Manager
I had an amazing time at this hotel! The breakfast service was great that they safely delivered to the room but I loved the location, the service was amazing and we had an amazing time even if it was a short visit
Phylicia
Stayed 1 night in Jul 2020
Response from Itxaso Aguirre, General Manager on Jul 14, 2020
Dear Phylicia,
Thank you for positively reviewing your time at Abba Fonseca.
We aim to provide a memorable experience and we are delighted that we were able to exceed your expectations and that you felt secure with the new measures we have introduced for your improved welfare and well-being. Your kind comments regarding our team members are greatly appreciated.
We hope to welcome you for a longer stay in future.
Best wishes,
Itxaso Aguirre, General Manager
Excellent room. Check-in was fast and easy. Five minute walk into the old town. Great location.
MARGARET
Stayed 1 night in Feb 2020
Response from Itxaso Aguirre, General Manager on Feb 18, 2020
Dear Margaret,
Thanks you for posting such a great review.
I am very pleased we were able to provide you with a memorable experience and to hear that our central location was to your liking.
Thank you for your kind recommendation and our team look forward to welcoming you back in the future!
Best wishes,
Itxaso Aguirre, General Manager
The hotel is fine in the center and with garage.
They have sana and gym as well.
Can recomend the hotel.
Håkan
Stayed 2 nights in Feb 2020
Response from Itxaso Aguirre, General Manager on Feb 11, 2020
Dear Håkan,
Thanks for commenting so positively on your time at Abba Fonseca, Salamanca.
It was truly a pleasure to receive your positive feedback regarding our facilities and our convenient location. Please know that your kind comments will inspire us all to continue upholding our standards of excellence.
We look forward to welcoming you back again soon.
Best regards,
Itxaso Aguirre, General Manager
Response from Itxaso Aguirre, General Manager on Nov 17, 2019
Dear guest,
We acknowledge with thanks your high rating about your recent stay.
We are glad your stay was perfect.
We look forward to receiving you again. Best regards,
Itxaso Aguirre, General Manager
Nicely located near restaurants and tourist attractions. Very nice room.
Verified traveler
Stayed 5 nights in Oct 2019
Response from Itxaso Aguirre, General Manager on Oct 25, 2019
Dear guests,
Thank you for your review and high rating about Abba Fonseca hotel.
The comfort and satisfaction of our guests are of the utmost importance to us, and we are delighted that you enjoyed your stay with us. Thank you for appreciating our handy location.
We look forward to welcoming you back.
Best wishes,
Itxaso Aguirre, General Manager
Excellent hotel. Second time we use it on separate trips and always satisfied with this hotel.
GABRIEL
Stayed 1 night in Oct 2019
Response from RECEPTION department on Oct 19, 2019
Dear guest. Thank you very much for your positive comments about your stay at our Abba Fonseca Hotel, Salamanca. Best regards
10/10 Excellent
Verified traveler
Oct 11, 2019
Liked: Cleanliness, staff & service
Old historical building in excellent way of preservation with greater modern accommodation.
Verified traveler
Stayed 1 night in Oct 2019
Response from Itxaso Aguirre, General Manager on Oct 16, 2019
Dear Guest,
Thanks for positively reviewing your time at Abba Fonseca, Salamanca.
In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.
We hope to welcome you back.
Best regards,
Itxaso Aguirre, General Manager
Very nice hotel centrally located within walking distance of historic Salamanca, worth the stay. Nothing to complain about.
Juan
Stayed 2 nights in Oct 2019
Response from Itxaso Aguirre, General Manager on Oct 7, 2019
Dear Juan,
Thank you very much for your positive feedback.
We are pleased to know you had such a pleasant stay with us and found our central location convenient for visiting Salamanca.
We hope to welcome you back in the future.
Best wishes,
Itxaso Aguirre, General Manager
Wonderful hotel, walking distance to all the major attractions!
Duane
Stayed 1 night in Sep 2019
Response from Itxaso Aguirre, General Manager on Oct 4, 2019
Dear Duane,
Thank you for your kind review.
We truly appreciate you choosing to stay with us. We are pleased that you found our location to be convenient. It is a pleasure to know that our team members and service met your needs and expectations.
We hope to welcome you back in the future.
Best wishes,
Itxaso Aguirre, General Manager
10/10 Excellent
Verified traveler
Sep 26, 2019
Liked: Cleanliness
Verified traveler
Stayed 1 night in Sep 2019
Response from Itxaso Aguirre, General Manager on Sep 27, 2019
Dear guest,
This is a great rating. Thank you!
We are glad your stay was perfect.
Thank you again.
We hope to have the pleasure of seeing you again in the future. Kind regards,
Itxaso Aguirre, General Manager
Response from Itxaso Aguirre, General Manager on Aug 16, 2019
Dear Eddy,
Thanks for taking the time to send us a great rating.
We are glad we were able to meet all your requirements
We're happy everything went well!
We look forward to receiving you again. Best regards,
The overall hotel was very nice. The rooms were great and comfortable. The front desk was okay.
Verified traveler
Stayed 1 night in Jul 2019
Response from Itxaso Aguirre, General Manager on Jul 18, 2019
Dear Guest,
Thank you for this review about your recent visit.
We are pleased to know that you had a lovely stay and appreciated your room.
We hope to welcome you back on a future visit.
Best regards,
Itxaso Aguirre, General Manager