Exterior

Reviews of Hotel Matilde by gaiarooms

Hotel Matilde by gaiarooms
C/ Quintana, 6, Salamanca, Salamanca

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 96 reviews" "
Rating 8 - Good. 42 out of 96 reviews" "
Rating 6 - Okay. 22 out of 96 reviews" "
Rating 4 - Poor. 4 out of 96 reviews" "
Rating 2 - Terrible. 4 out of 96 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good ! Excellent
Stayed 1 night in Oct 2022

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness
Simple
Reservation is dreadful. OKish if you have a Spanish DNI but impossible with a foreign passport. Doesn’t fit the square. Stay nice. Clematis, decor fine. A bit noisy and you can hear the water from other rooms
Stayed 2 nights in Oct 2022

10/10 Excellent

Julie-ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a couple of days after living in hostels on my walk of the Camino
Stayed 2 nights in Feb 2020

10/10 Excellent

Nelida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely nice and helpful. Rooms were very clean and the location couldn’t have been better!!
Stayed 2 nights in Dec 2019

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel, helpful staff , a lift, good bed and a great position for sightseeing and local restaurants.
Stayed 1 night in Sep 2019

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the middle of town!
Great and affordable hotel in the heart of Salamanca. About a 20 min walk to the bus station. Comfortable and clean room, friendly staff
Stayed 2 nights in Jul 2019

8/10 Good

j. t. m.

great location, clean and comfortable room, friendly staff, a so-so breakfast for 3 Euros
My review title states what I would tell a person followed by a strong recommendation to book a room there. As a side note I would mention that the hotel is hard to find by car, but everything else in the old section has the same issue.
Stayed 3 nights in Oct 2017

8/10 Good

Jarrod, fort collins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great staff
Hotel staff was great, room was clean and breakfast was delicious although very small. great location in center of city. Loved it

6/10 Okay

Peter, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but old and tired
The staff tried to accommodate our wishes the best they could,but the hotel needs badly some updating. Otherwise, it is close to everything.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Fair Deal
Great for the price!

8/10 Good

Andy, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Centre of Salamanca. Very reasonably priced. Friendly staff.

8/10 Good

Sb, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, spacious
Right around the corner from Plaza Mayor. Restaurant downstairs (we do not recommend eating there). Room was spacious with big windows that opened up to a view of the bell tower next door. Wifi connection was spotty but overall good value.

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Hotel did not honour the booking
I booked a triple room, when I arrived the hotel did not have a triple room available and could only make a double room avalable. As it happens Id stayed in that same double room the night beofre. I was charged twenty euro more. Downright dishonest.

2/10 Terrible

GD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel did not uphold the reservation I made
I booked a triple room for 50 euro with this hotel . On the day of the reservation I was told there was no triple room available and I wools have to take a double but still pay them the 50 through hotels . Com. Dishonest.

4/10 Poor

GD, Dublin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation was not upheld!! Go somewhere reliabl
I stayed at this hotel for 2 nights usng two reservations . On the first night I was charged 30€ as per the hotels.com reservation . When it came to the second night, for which I had a reservation for a larger room( as that was all that was available as per hotels.com) suddenly the larger room was not available! They would give me the same room as the previous night but now were going to charge me 40€! This is NOT how hotels.com reservations should be run. Go somewhere honest.

8/10 Good

Older couple, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Central
There was no reception desk so was difficult to seek assistance. No English speaking staff made it difficult for us.

2/10 Terrible

Ginny, Encinitas, CA

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing Hotel
Where do I begin? The room was down a dark, narrow hallway. The mattress was about 3 inches thick and you could feel the coils, very uncomfortable. Plus, it was small. There was a bottle of hand soap on the sink, but no other soaps or shampoos. The hair dryer didn't work. There was no phone or sprinkler system in case of an emergency. The reception area was actually the bar, which closed at midnight so you needed a code to get into the front door if you were coming in late. The only plus was the location, near the plaza, but with poor sound proofing that was bad, too. After very little sleep, we were just glad to get out of there. It was by the far the worst hotel of out stay in Spain.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget room
Overall, no complaints. It gets you a clean room in a great central location. You will hear some hallway noise when people enter/exit their rooms, but that's about it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Elena

Traveled with group
Liked: Property conditions & facilities
Para un par de noches, esta muy bien. No hay recepción y el check in lo haces en una máquina a la entrada.
Stayed 1 night in Feb 2024

2/10 Terrible

Marie-Elyse

Stayed 1 night in Oct 2023

8/10 Good

María Soledad

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2023

6/10 Okay

ALAIN

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

HECTOR

Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Adecuado si solo es para dormir.
Excelente ubicación y trato del personal. Hotel modesto pero cómodo. Podría mejorar la limpieza. Habitación con espacio pero poca luz. Para pasar la noche es más que suficiente. Creo que existen mejores opciones por ese precio.
Stayed 2 nights in Feb 2020

10/10 Excellent

SUSANA DEL SAGRADO CORAZÓ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Ruben D

Stayed 3 nights in Oct 2019

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe!
Parfaite situation géographique. Personnel aimable et chaleureux. Belles chambres avec balcon sur rue belle pittoresque. Juste à quelques mètres de la plaza Mayor. Seule petite critique: insonorisation avec les chambres voisines à améliorer.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Et dejligt centralt beliggende hotel med god betjening og god morgenmad. Kan varmt anbefales.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé
Stayed 1 night in Sep 2019

10/10 Excellent

LUIS ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista panorámica
Bonitas habitaciones , camas muy cómodas y atención muy buena. El baño grande y limpio , con vista desde el balcón y muy cerca de la plaza mayor
Stayed 2 nights in Sep 2019

8/10 Good

KyeungMoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
근접성과친절한직원
마묘르광장과근접해있고,모든유명유적과 가깝고 직원들이 친절하다.
Stayed 1 night in Aug 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Aug 2019

6/10 Okay

Miguel Ángel

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

jose maria

Liked: Cleanliness
Disliked: Room comfort
Muy cerca de la Plaza Mayor
Muy céntrico, habitación pequeña, desayuno con muy poca variedad, sin nevera en la habitación.
Stayed 2 nights in Aug 2019

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tengo criterios para comentar del uso de área
Las áreas de SPA y Gimnacio no pude aprovechar en vista que el día que estuve alojado, me indicaron que se encontraba de mantenimiento.
Stayed 6 nights in Jul 2019

8/10 Good

Angeles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Las chicas de recepción muy amables, te informan de todo lo q quieras saber. La situación perfecta en pleno centro.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
The hotel is in a great location to explore the old town of Salamanca. Hotel was nice and clean. The only downside was check out, where a misunderstanding occurred. The staff hadn't seen that we already had payed for our stay and therefor wanted us to pay again. However this situation sorted it self out. Just keep in mind to ask the staff if they have checked the website for payment if this would happen to you.
Stayed 2 nights in Jun 2019

10/10 Excellent

Luiz Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muuito bom
Sempre que vou a Salamanca hospedo-me no Alda. Central e todas as atenções e conforto dentro desse número de estrelas compensam pelo preço.
Stayed 2 nights in May 2019

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

MARTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy céntrico
Hotel muy cerca de la plaza mayor, limpio y tranquilo
Stayed 2 nights in Dec 2018

10/10 Excellent

Jorge, Sevilla

Liked: Cleanliness, property conditions & facilities
Las explicaciones sobre el funcionamiento del hotel. No me gusto que no podía abrir la puerta de la habitación por un protector en el suelo
Stayed 1 night in Nov 2018

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paula
Raquel and the other staff were very friendly and helpful
Stayed 3 nights in Nov 2018

8/10 Good

Per Søvik

Liked: Cleanliness, staff & service, property conditions & facilities
Flott beliggenhet
Hotellet hadde en flott beliggenhet. Enkel komfort med hyggelig betjening

6/10 Okay

luis eduardo

Disliked: Room comfort
Uma noite só.
Hotel para uma noite só. Cofre antigo com sistema de chave, recepção 24h somente por telefone, as moças estão la pela tarde, enquanto há a limpeza dos quartos. Localização realmente boa.
Stayed 1 night in Jul 2017

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmer Aufenthalt
Zentrale Lage, bequemes Bett, was will man mehr? Dazu noch eine luxuriöse Atmosphäre.
Stayed 3 nights in Apr 2017

8/10 Good

valderez

Liked: Cleanliness
Disliked: Room comfort
Quarto para 3 pessoas muito pequeno. Localização excelente.