Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cyprus

Nice Hotel, central to all of Salem's amenities

Posted Jul 18, 2014
Pros: It's central position to all of Salem's amenities
Cons: Just make sure you are not put in the smallest room
This was a lovely hotel, the only thing that let it down was the tiny room we were allocated. When checking out we did mention it and receptionist said that it was the smallest room they had got. It's worth checking out your room size when booking. It's OK for one night but there isn't really any wardrobe space for clothes.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON

Fantastic Hotel!

Posted Jul 3, 2014
5 out of 5
Recommended
for Everyone
by Pirkko from Selwyn, Ontario

Beautiful hotel

Posted Jun 30, 2014
Pros: Nothing.
Cons: Nothing to suggest.
Location: The Witch museum. The hop on hop off trolley. The harbour area.
This is a historic hotel, very we'll appointed and maintained. Staff were great. Loved our four poster bed. Close to sites. Walk to harbour area. Salem has an interesting history. We loved the town as well. The pub in the hotel was fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Spot, Staff Go The Extra Mile!

Posted Jun 25, 2014
What a great stay in a beautiful, historic hotel. The location is perfect for getting around Salem. I could walk to all the historic sites and the wharf. I had a small room that had a view of the other side of the building. The 2 piece bathroom was in a separate compartment than the shower (perhaps a converted closet.) I knew what to expect and it did the job, it was great. Very clean. For a small hotel it has all the amenities. The hotel goes the extra mile to provide comfort: 24 hour complimentary tea/coffee (great coffee!), clean towels, quality bath products, great bar, pool access, free parking. I couldn't ask for more. The only glitch was checking out. I needed directions to hop on to the Interstate. I asked the staff when checking out but Richard from Accounting had no clue which way was up... He answered the phone twice while dealing with my request and he commented that he couldn't make reservations so those people had to call back in 15 minutes. (Personally, I would have booked another hotel.) He tried 3 times to give me directions all to wrong places and the whole process took 25 minutes. It would have been nice to have a regular front desk clerk when at 7am when checking out is at it's peak. I wouldn't let one bad apple spoil my vacation. Overall, my stay was fantastic!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2014
Nice hotel, room was very small but was clean and nice. Staff was very friendly and helpful.
5 out of 5
Recommended
for Everyone
by Chris from Alameda, CA

Comfortable, very pleasant.

Posted Jun 12, 2014
Very comfortable; pleasant ambiance; good location; friendly, responsive staff. Our king bed room was (as advertised) on the small side but by no means cramped and had everything we needed. Restaurant and bar food were both excellent. We will stay here again.
4 out of 5
Recommended
for Everyone
by Linda from Howden

4 DAYS IN SALEM

Posted May 25, 2014
Pros: The reception area is attractive with plenty of comfortable seating with newspapers etc. Free car parking adjoining.
Cons: Nothing really. Maybe reduce the rates a little.
Location: Everything in Salem is very close to hand. Convenient for Boston via train. Close to Lexington and Concord
We stayed here in this well situated hotel for 4 nights. The room was small but had all necessary facilities. The room was cleaned every day and we had fresh towels daily. We had breakfast in the hotel which was very good value, comparable with breakfast in alternative venues in the area. We had a very pleasant waitress who was always very cheerful and attentive.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not worth the price

Posted May 24, 2014
Fair condition. Small room. Noisy. Nothing very unique or special.
5 out of 5
Recommended
for Everyone
by Anthony from Cambridge, ON

Great Hotel close to everything

Posted May 23, 2014
Very classy hotel and staff and also very clean. We were upgraded to a nicer room which was great. We would definitely return to stay again.
4 out of 5
Recommended
for Everyone
by Dick & Sue from East Grinstead, West Sussex, UK

Passing through Salem

Posted May 22, 2014
We were visiting relations during USA trip from UK. One night stay, good weather. Enjoyed a relaxing evening drink in the bar with complimentary tea and coffee and a light breakfast pleasantly served. A walk on the common in the morning sun to watch the early tourists arriving. Hotel is historic but well preserved and stylish.