Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Bloomington, Indiana

WOW

Posted Apr 16, 2015
Pros: Very helpful and extremely friendly staff.
Location: Off the Interstate a bit but worth the drive - GPS was a must. Historical sites abound in this centuries old hamlet. Fine dining, shops & fall fests
Booked on Expedia for $104 - Great deal on a wonderfully classic hotel just a short walk from dining, night life and history. Only stayed one night but would definitely return for a longer stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

A very charming hotel...

Posted Apr 13, 2015
Pros: Hotel restaurant: great pancakes.
Cons: see above
Location: House of Seven Gables, Witch Museum, tours, waterfront...
…and in a perfect location for seeing the essential Salem attractions. One thing: open the windows before a patron checks in. When closed for a while and with the heat pumping in, one can smell the musty age of the hotel. In my case, it caused a headache but by day two with the window opened, it was fine.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas TX

Posted Apr 6, 2015
Pros: The age and character of facility
Location: Heart of Salem, great food and drink in walking distance
Nice unique Hotel with easy parking. Very pleased with this Hotel and will return again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
セーレムという静かで落ちつく町にあるとても快適で安らげるホテルでした!また機会があれば行きたいです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel!!

Posted Mar 27, 2015
Staff is happy and helpful. Beautiful historic rooms!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Proctor, VT

Relaxing, friendly, home feel.

Posted Mar 13, 2015
Pros: All the character and friendly staff.
Cons: Bathroom was a little small but would not want to see if changed as it is part of the charm of the 1920 hotel.
Location: We did not visit any nearby attractions on this trip but have been to Salem a couple times before and love the town.
We had been staying at cookie cutter hotels in Boston for my son's hospital stay and this was exactly the cozy, friendly, home feel we needed to give him another day of rest before the long drive back to VT. We have already recommended this hotel to numerous family and friends. The food and service in the Tavern was excellent.
5 out of 5
Recommended
for Personal Event
by Dariofrom Miami

Salem greatest

Posted Jan 18, 2015 on Hotels.com
Great day at a beautiful hotel , we have received a courtesy upgrade
5 out of 5
Recommended
for Couples
by Leticiafrom Bronx, NY.

Excellent!!!!

Posted Jan 17, 2015 on Hotels.com
It was awesome!!!! My husband and i had a quiet and peaceful night we walked around the neighborhood in tha cold day but it was worth it and the dinner was great.....we will be going back. Thank you for being pleasant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northampton MA

Good bargain in the center of Salem

Posted Jan 5, 2015
The Hawthorne Hotel is a traditional hotel right in the heart of Salem, within walking distance of the Peabody Essex Museum, the waterfront, and, if you are so inclined, witch museums. The staff was welcoming, helpful, and cheerfully pointed out extras like free coffee, tea, and bottled water. The Hotel's casual Tavern offered a good refuge and quite good food on a cold, stormy evening.
3 out of 5
Recommended
for Couples
by lorenfrom Salem, MA

Hawthorne Hotel

Posted Dec 29, 2014 on Hotels.com
I booked this room for my parents while the were visiting for the holidays. The Hotel itself is very nice, especially public areas (lobby and restaurant). But the room they stayed in was ridiculously small and dated. Dated in an unfresh, not quaint sorta way. Small would have been okay if room felt cared for. While clean, it just wasn't nice. Since my parents spent very little time there, it was fine for our purposes. And my dad loved having coffee with others in the lobby. I'd be more careful about room selection next time!