Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Exactly what we expected.

Posted Apr 28, 2015
We enjoy the "suite" experience, allowing us a little more room for getting comfortable. The breakfast area was spacious and comfortable and the food nicely done and, though not gourmet, more than adequate. The staff was exceptionally friendly and helpful. Overall, a wonderful experience.
3 out of 5
by A verified traveler

It was a place to sleep

Posted Apr 20, 2015
The hot tub was broken, the ceiling had sheet rock damage, the toilet got plugged up and it took 2 hours to get a plunger. We had an adjoining room and there were wires and cabinets in front of the doorway. We only needed 1 bed instead of two in one of the rooms and we didn't get a discount, and the whole building rattled several times during the night...I'm guessing because of a train? All in all, not the greatest place
Comment from Hotel Management
May 1, 2015 by Toni B, Hotel Management
Dear Valued Guest; Thank you for taking the time to review your recent stay at the Keizer Quality Suites and Conference Center. Allow me to apologize on behalf of our entire staff for the issues you encountered during your stay. We are hopeful that you will allow us another opportunity to provide you with exceptional accommodations and service on your next visit to this area. Best Regards; Front Office Management Keizer Quality Suites & Conference Center
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom seattle wa

Great hotel for visit to Keizer Oregon

Posted Mar 25, 2015
Pros: Clean spacious comfortable room with all the amenities and a comfortable king bed.
Good quiet comfortable hotel conveniently located near a friend's house in Keizer Oregon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
Beds were very comfortable and location convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Surprised for the price.

Posted Feb 17, 2015
WE were a bit surprised at the location in just a regular part of town. Several restaurants in walking distance. The motel was well kept, clean, and a very friendly staff. Breakfast was good and pool/hot tub area in great shape.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2015
Cons: THE TWO PROBLEMS WERE THE TELEPHONE DID NOT WORK IN THE ROOM AND THERE WERE LIGHTBULBS BURNED OUT AND NOT REPLACED SO HAD TO ASK FOR THEM
EVERYTHING WENT JUST GREAT AND WAS CLOSE BY TO THE SEMINAR WE ATTENDED CLOSE BY
Comment from Hotel Management
Mar 12, 2015 by General Manager Monique, Hotel Management
We're very happy to hear you enjoyed your stay! We look forward to your next visit!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Comfortable but needing improvement

Posted Jan 25, 2015 on Hotels.com
Hotel is in need of renovation and breakfast was poor
Comment from Hotel Management
Apr 11, 2015 by General Manager Monique H, Hotel Management
We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected. We value you as a guest and we are always looking for ways to enhance our guest experience. We will be speaking with our breakfast and maintenance staff about your experience and do hope that we will have the opportunity to serve you better during your next visit.
4 out of 5
Recommended
for Personal Event
by Williamfrom Klamath Falls, Oregon

Happy in Keizer

Posted Jan 23, 2015 on Hotels.com
Very comfortable and quiet. The hotel could you use a small makeover but other than that it was fine.
Comment from Hotel Management
Apr 11, 2015 by General Manager Monique H, Hotel Management
Thank you for leaving your feedback! We look forward to your next visit to our property!
1 out of 5
Recommended
for Families
by charlesfrom Hillsboro, Or

Zzzzz, not here

Posted Jan 5, 2015 on Hotels.com
We arrived at about 10pm, we were checked right in without issues. We get to our room and notice there is Blood on one of the beds (possibly from a papercut) and the backside of the paper tent on the bed. I ask for the bedding to be changed and due to the time of night the just changed our room. The first attempt looked like I was being moved into a store room, no carpet on the floor, 1 bed in the room with bedding piled on it, cap to toilet tank was missing and wallpaper peeling off the bathroom walls, also about 200 boxes of what looked like the old door locks lined along the wall. I went back down to the front desk and get a quick I am sorry and given another room. This one was acceptable. We and this includes our dog had one of the worst nights sleep ever, no explanation on this as we don't know why. Through all of this, there was no compensation offered just a quick I am sorry. And finally the food was not that great, my family had to wait 30 mins for syrup for the waffles they made, this being due to not enough staff on at the time. We will not stay again or suggest anyone does stay.
Comment from Hotel Management
Apr 11, 2015 by General Manager Monique H, Hotel Management
To our valued guest, We appreciate you taking the time to write a review for our hotel. As a business our main focus 100% of the time is to provide the best guest experience possible. Each and every one of our guests that stay at our property give us the chance to learn and grow even more. I do want to apologize for the lack of service from some of our staff that you had received and your room issue. We would love to welcome you back next time you are in the Keizer area and will do our absolute best to provide exceptional service in every way. Thank you again!
3 out of 5
Recommended
for Couples
by A verified traveler

Ok but not a 4

Posted Jan 5, 2015 on Hotels.com
Needs to be improved in the rooms there is some new and some old. tv cannot be watched from bed, ceiling was peeling and test top not cleaned
Comment from Hotel Management
Apr 11, 2015 by General Manager Monique H, Hotel Management
Dear Guest, Thank you for taking the time to provide us your comments - I am sorry that we did not meet your overall expectations. We have spoken with our maintenance and housekeeping staff as to ensure these things are handled differently in the future. Please do give us another try as we continue to make regular improvements. Best regards,