Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
3.6 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Getaway With Friends
by A verified traveler

Posted May 10, 2014 on Hotels.com
Great staff and location but not a 5 star hotel as claimed. The standard of the room and overall hotel decor and breakfast would have to be increased significantly to be a 5 star but then they are not charging 5 star prices. Overall I would highly recommend it for the price.
5 out of 5
for Couples
by A verified traveler

This traveler left a rating score only Posted Aug 26, 2013 on Hotels.com
5 out of 5
by Rosiefrom San Francisco Bay Area

Lovely, authentic, comfortable

Posted Jun 21, 2013 on Hotels.com
This is a destination hotel. Mauricio, at the reception, as well as the hotel chef, were very warm and accommodating. Breakfast featured many fantastic local items and flavors and handmade pastries. My only suggestion is that they find a way to make the roof-top jacuzzi hot enough.
4 out of 5
for Everyone
by A verified traveler

Great location in a beautiful town

Posted Jun 13, 2013
Pros: Breakfast
Cons: None
Location: Perfect
Beautiful hotel in great central location Very peaceful superb breakfast
3 out of 5
by A verified travelerfrom Brentwood

Good 4 Star Hotel

Posted Apr 22, 2009
Very nice small hotel staff only too eager to help,convienent for restaurants & bars.However its portrayal as a 5 star hotel is just stretching it a bit.Parking big problem the hotel don't have any.No restaurant,jacuzzi on the roof garden it was closed,no other facilities to bring it up to a 5 star.Breakfast was OK but we have had better choices at other hotels,we could not get boiling hot water for our tea.To be fair our stay in Otranto was out of season there was very little open and very few people around most bars etc closed up.The room did not help matters room (27)on the first floor next to lift & leading to the breakfast room.From early morning (6am) the smell of toast being made and hot water dispenser being used disturbed our sleep and occasionaly during the day other guests or staff can be heard going about their business, although never outrageously noisey it was irratating enough to disturb any peace and quite if trying to rest.The room was also overshadowed by the upper floors and other buidings ajacent so even though their was a small balcony we would not have been enticed to use it if it had been hotter.I don't know if any of the rooms actually manage to give you a view of the harbour but I can only imagion it to be quite limited.Because of the exchange rate and the weakness of sterling at the time the overall cost ended up being quite expensive.