Reception

Reviews of Mercure Hotel President Lecce

4 out of 5
Mercure Hotel President Lecce
Via Antonio Salandra, 6, Lecce, LE

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 287 reviews" "
Rating 8 - Good. 133 out of 287 reviews" "
Rating 6 - Okay. 57 out of 287 reviews" "
Rating 4 - Poor. 16 out of 287 reviews" "
Rating 2 - Terrible. 7 out of 287 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gudrun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good service, good breakfast and very comfortsble beds
Stayed 2 nights in Oct 2023

6/10 Okay

Chandana

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been coming back to President hotel for many years for their friendly and helpful staff, special thank to Mr. Lezzi, for the great location, very spacious and clean rooms, quiet AC and for the amazing breakfast buffet and a dinner menu.
Stayed 13 nights in Jul 2021

10/10 Excellent

Jean frederic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great stay
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
It is an old hotel. The room is warm and they have not updated the rooms.
Stayed 1 night in Jun 2019
Response from Myriam Convertini on Nov 2, 2019
Dear Guest, Thank you for your review. We are very sorry not to have lived up to his expectations. In the hope of being able to welcome it again as our welcome Guest, we offer Yours sincerely

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
It passes the necessary requirements not memorable
This hotel is showing its age and whilst the lobby is of a high standard the rooms and decor are tired. The staff are helpful but just a little distant in their engagement- maybe too many work professionals pass through. As an individual traveller I would have appreciated More engagement.
Stayed 2 nights in Oct 2018

6/10 Okay

RUSLI

The localised central near shopping centre. Outdoor parking is convenient. The room is old need refurbish.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveler

Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, breakfast, & staff
Excellent experience! Can’t wait to go back! The hotel bed was very comfortable. The breakfast was top notch & the staff were very helpful. The location is perfect & the hotel was too.
Stayed 6 nights in Jun 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
The quality is not good. Sorry, the name of the hotel doesn't fit the quality of the room. Probably, at 90th. the hotel was good, but there is 2017
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lecce is a wonderful place to visit. There are unique churches - many of them - great food and quirky things to see and do. Lots of beautiful little towns and resorts nearby to visit.
Stayed 4 nights in Jul 2017

10/10 Excellent

john, cape coral, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Staff was incredible. When out of there way for me traveling through Italy by bicycle. Room was huge.
Response from Antonio on Jul 7, 2017
Dear Guest, thank you very much for your stay in our HOTEL PRESIDENT **** Lecce and your positive feedback. Best regards. Antonio Leuzzi Front Office

8/10 Good

Verified traveler

Liked: Staff & service

8/10 Good

hani, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Was ok And comfortable , And every thing was in reach , the hotel need some decoration but it was a Nice stay . I would back again

10/10 Excellent

Michael, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant efficient friendly
I enjoyed staying there; friendly staff and quiet for a big hotel
Response from Antonio on May 19, 2016
Dear Guest, thank you very much for your stay in our HOTEL PRESIDENT **** Lecce and your positive feedback. Best regards. Antonio Leuzzi Front Office

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at hotel president
This was a great hotel, though the walls a thin in tge bedrooms and we could hear the television of the people above us till very late..also our shower needed a new washer..apart from that though we had a very comfortable stay and lovely breakfast. .The staff were very helpful too..

10/10 Excellent

William C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Antonio Leuzzi on May 21, 2016
Gentile Ospite, La ringraziamo per il Suo gradito commento positivo ! L' aspettiamo presto per il Suo prossimo soggiorno a Lecce. Antonio Leuzzi Front Office

8/10 Good

Jonathan, London

Liked: Cleanliness, staff & service, room comfort
Nice hotel at a good price (at least the rate I paid was good). Ideally the hotel could do with a bit of refurbishment e.g. Outside facade looks a bit drab; wash basin could do with updating. In addition, hotel wifi a bit slow.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Lecce...
A short stay in Lecce had been made even more relaxing by the experience in at the President. I need to leave my luggage earlier that the listed checkin time due to other plans, which was not a problem -the reception staff were quite happy to keep secure until later that day. To my pleasant surprise on my arrival, my luggage had already been taken to my room. The staff overall were very friendly and accommodating, and could help with any questions. Although the room itself had perhaps a slightly dated decor, the toilet/shower room was modern and very large. Overall, the comfort level was to a very high standard. I would return.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired but great service
Wonderful location right at downtown. Staff was very attentive and helpful. Great breakfast. Rooms a bit tired, plywood supporting mattress. Old furnishings and TV. Rooms could use updating, new carpet and a good cleaning. Would stay there again.

8/10 Good

ninette, malta

Liked: Staff & service, property conditions & facilities, room comfort
Close to centre. Parking available
This hotel has nice spacios rooms and good breakfast. It is within short walking distance to the centre of the city. Parking is available underground at extra cost but if one were to park on the street one hss to pay as well.

8/10 Good

Nabil, London

Liked: Staff & service
Disliked: Property conditions & facilities
Needs more investment
the hotel is situated in an excellent position close to the city centre, the old city, the cathedrals and good restaurants and especially the excellent ice cream parlours. however, there is no gym, or swimming pool. the Wi Fi is erratic and not reliable. connection is easily lost. the restaurant menu is not understood and the food was not of varied and acceptable in a modern hotel. the breakfast, however, was good. their pastry was excellent, and the drinks(coffee etc.) the waiters were attentive and obliging, and the staff in general were very courteous and helpful. In conclusion: the hotel needs and deserves some investment. the area is opening up to tourism, and is a novel and exciting area of Italy, not on the traditional tourist track.

10/10 Excellent

paul, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel President Lecce
Great hotel, continental breakfast excellent, room clean and tidy and very big, staff very helpful and friendly, only criticism is that the bathroom could do with a new tap, common areas are very spruce. A very good night sleep was had in a large comfy American-sized bed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
very nice vacation time to relax in the south of Italy and enjoying th sea overthere

8/10 Good

moshe, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
big room
all excellent expet location. it is far (about 15 minutes) from the old city

8/10 Good

p garrett, chesapeake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to old part of the city
hotel was spacious, in lobby , halls as well as a good sized room. It was convenient to the historic area as well as to the shopping area.

8/10 Good

martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for short break
good location-short walk to sights. rooms adequate, good buffet breakfast

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hard mattressand hard pillows. Taps in bathtub very hard to turnoff. Sound travelled in hallways. Breakfast buffet was very good. Service was excellent.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to Lecce - wonderful
Hotel provided wonderful respite from b&b accommodations; all first class; convenient to center of town; splendid morning breakfast included; attentive staff; memorable experience.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Freezing room
Room was freezing and they just turned off the AC which was only blowing cold air. There was no heater working in the room. The furnitures were too old too. But freezing room didnt leave us much space to think about other problems.

8/10 Good

michiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conveniently located hotel witth friendly staff
a good standard 4 star hotel with friendly staff, walking distance to all major attractions. downside was when we got there, their parking was full and the quality of food at the restaurant is not worth the price plus very limited selection

8/10 Good

Jay2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good clean business hotel (but we stayed for leisure), it is 10min straight walk to the old town and a lovely walk. As with many hotels in Italy and Spain, sound insulation is not the best so could hear the cleaners in the hallway early in the morning. OVerall, happy with the choice. Parking is ten eur extra per day

8/10 Good

Padraig, Ireland

Liked: Staff & service, property conditions & facilities, room comfort
A weekend stay
My girlfriend and I stayed here because it had a bath in the room which my girlfriend greatly appreciated. To get the benefit of the breakfast get down early as they don't restock whats on offer. Hotel is a good 20minute walk to the centre of the historic old down but takes you throu a modern part of the city. Garage is charged per night. Staff are friendly and always willing to help.

8/10 Good

Tony, Ossining NY

Liked: Cleanliness, staff & service, room comfort
Very professionally run hotel
Very well situated within easy walking distance of the old city center. The hotel shows clear signs of being well managed with competent staff providing a high standard of professional hospitality services. There is an extra fee for wi-fi and for garage parking but these are not excessive. I was impressed with the value and quality of the restaurant and the professionalism of the head waiter and his staff. Overall very good value and I would recommend this hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in Lecca, Italy
Walking distance to all shopping, cafes, resturants, and historic sites. Hotel staff very friendly and helpful.

10/10 Excellent

Laura, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lecce Stop
We stayed here for 4 days on a business trip, great location, the main piazza being only a ten minute stroll away. We'd hired a car and found navigation to the hotel easy and they have garage parking available although this is charged additionally per night. The staff were polite and efficient and our overall experience was great. The rooms were a good size, slightly dated and could do with up lift but they weren't tatty just dated. The only slight disappointment was the breakfast, there was no hot buffett. Normally in a 4 Star your would expect it. But on the whole we would recommend Hotel President as a good base for the Puglia area and especially Lecce.

6/10 Okay

Elaine, Rome, Italy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Close to old Lecce
The hotel was a convenient walk to old Lecce and the staff were friendly.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service
Cleanliness was good except for
Cleanliness was good except for two very bad cases on the Housekeeping side. 1) We found, on our arrival in our room a bloodstained towel in our bathroom. 2) One of the tumblers in the room had clearly not been washed.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we were happy there
Great value for money

8/10 Good

Graziano

Stayed 1 night in Sep 2023

6/10 Okay

Gilberto T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Razoavel
Localização excelente, porem o barulho da rua era muito alto ( janelas nao isolam o som da rua), cafe muito ruim ( requentado). Chuveiro com problemas ( ficava caindo). Camas separadas apesar de reservar de casal ( Queen)
Stayed 2 nights in May 2023

10/10 Excellent

Claudia

Stayed 3 nights in May 2023

10/10 Excellent

Paolucci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicacion.Desayuno exelente...
Stayed 2 nights in Apr 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

DOMENICO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
ottimo hotel... ma non si dorme!!!!!
la struttura è in ottime condizioni e con una buona posizione rispetto al centro della città (circa 1km). Dispone di parcheggio sotterraneo a pagamento. La camera e il bagno sono molto grandi, ottima doccia, macchina del caffè in camera, colazione discreta. Fino a qui tutto bene. PROBLEMA (molto importante): il locale a fianco tiene la musica ad un volume folle fino alle 2 di mattina, se come nel nostro caso si ha la sfortuna di avere la camera su quel lato è come avere le casse in stanza. Un peccato perchè l'hotel meriterebbe ben altra valutazione, ma non potere dormire fino a quando il lcoale di fianco non chiude è improponibile
Stayed 1 night in Aug 2022

10/10 Excellent

Francesco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Gabriel

Stayed 1 night in Aug 2022

10/10 Excellent

Sissi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel!! Qualité prix un de meilleur dans notre parcours! Je le recommande sans hésiter
Stayed 2 nights in Aug 2022