Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.8 Hotel condition
They paid and stayed.
for Familiesby Francescofrom Roma
Servizio accuratoPosted Aug 6, 2013 on Hotels.com
Bene, solo la colazione era un pò poco varia.
for Everyoneby A verified traveler
Bello e organizzatoPosted Jul 16, 2013
Pros: La vegetazione e la tranquillita
Cons: Mancanza di piscina idromassaggio Parcheggio a pagamento
Location: Tanti bei posti da visitare
Ho passato 4 giorni di relax con mia moglie e mio figlio di 15 mesi. La struttura merita e nei dintorni c è tanto da vedere.
Recommendedby A verified traveler
beautiful grounds and easy access to beachPosted Jul 15, 2013 on Hotels.com
The hotel is comfortable and the staff courteous. The beach location is great, but we mostly stayed around the swimming pools. There are two large pools and a third smaller one. We chose an option with breakfast included and it was nice, but after a few days it does get old. Our room was very comfortable and a nice size, but the air conditioning didn't work as well as we would have liked. Overall it is a great place to spend a few days relaxing.
by Davidfrom St. Louis
Rude fron desk; petty and annoying policiesPosted Jun 12, 2013
Pros: Since children occupied the pool area most of the day, we stayed away. We found the area peaceful after dark, though. We were surprised by a friendly
Cons: Provide actual service. get rid of the petty policies. replace the front desk personnel with people who actually appear to be glad that you're there
Location: Old City of Ostuni is nearby. Lot of quaint shopping, restaurants, and historical structuras.
We were looking for a beach hotel that was a bit more upscale. We knew that the location catered mostly to Italian guests. I speak no Italian, but my wife is fluent. Because of the way we were treated, we would have stayed elsewhere had we not pre-paid the room. Front desk personnel, pretended not to see us at first. When we finally got their attention, they processed us with all of the friendliness (and efficiency) of the DMV. Upon completion of the check-in process, we had to submit to wearing a colored armband, which had to be worn the entire stay (sleep, shower, meals, even when off-site). Internet was in the lobby only. The room was clean, but sparsely-furnished with the characteristically-Italian hard mattress and wicker sofa. Light in the bathroom was poor, and although there was closet space, they provided no drawers or suitcase stands. We found that the hotel catered to families, because the place was overrun with unruly children. Meals were served buffet style; no al la carte. Food quality was good, selection was average, and service was non-existent. Beach was a 10 minute walk from the hotel. It was nice, but small, compared to the size of the hotel. Towels were not available at the beach, but each could be rented at the front desk for 5€ deposit and a 3€ cleaning fee. Considering that it was a beach hotel with no view of the beach, I would say that when I return to the area, I will avoid this hotel.