Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews of Best Western Salinas Monterey Hotel

2.5 out of 5
Best Western Salinas Monterey Hotel
175 Kern St, Salinas, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1000 reviews" "
Rating 8 - Good. 324 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Martha

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I liked hotel location it's was convenient and dining options. However some staff were not to friendly. Pool was closing and staff comes and snapped his fingers and with a serious face did the hand sign no get out. Just behind you to get out
Stayed 2 nights in Apr 2024
Response from Peter P on Apr 22, 2024
On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Best Western Salinas Monterey Hotel - SALINAS.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Best Western Salinas Monterey Hotel - SALINAS and we hope you choose to create more memories here whenever your travels bring you back to Salinas.With Hospitality

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal in the reception was very kind and helpful and gave us a free room upgrade
Stayed 1 night in Apr 2024
Response from Peter P on Apr 21, 2024
Hello Jose,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Best Western Salinas Monterey Hotel - SALINAS.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Best Western Salinas Monterey Hotel - SALINAS and we hope you choose to create more memories here whenever your travels bring you back to Salinas.With Hospitality

10/10 Excellent

Nancy, davis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay! Quiet area next to in and out burger, Macdonald and gas station. Right next to freeway entrance. Staff very friendly and hotel clean overall! No complaints other than breakfast. Breakfast is more continental. Eggs and sausage looked awful. I walked to McDonalds instead.
Stayed 2 nights in Apr 2024
Response from Peter P on Apr 8, 2024
Hello Nancy,We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the Best Western Salinas Monterey Hotel- Salinas and we hope you choose us whenever your travels bring you back to Salinas.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Peter P on Mar 25, 2024
Hello Maria,Thank you for maximum rating

4/10 Poor

Rona

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Peter P on Mar 25, 2024
Hello Rona, thank you for the ratings

2/10 Terrible

Maria

Stayed 1 night in Mar 2024
Response from Peter P on Apr 10, 2024
Hello Maria,Thank you for your feedback.

10/10 Excellent

Stancey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rough area of the freeway but hotel, staff and needs are met wonderfully
Stayed 1 night in Mar 2024
Response from Peter P on Mar 8, 2024
Hello Stancey,Thank you for sharing your experiences.

10/10 Excellent

Laura, Las Vegas

Business traveler
Liked: Amenities, property conditions & facilities
Close to freeway. Restaurant within walking distance . House keeping really do a good job on keeping the rooms clean everyday . I love it . Bc many hotels after the pandemic , unless you request your room to be cleaned , they won’t come to clean it . And these ladies here do an excellent job .
Stayed 5 nights in Feb 2024
Response from Peter P on Feb 24, 2024
Hello Laura,Thank you for recognizing our house keeping team.With hospitality

10/10 Excellent

Stancey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Always reliable with a wonderful support staff
Stayed 1 night in Feb 2024
Response from Peter P on Feb 21, 2024
Hello Stancey,Thank you so much for staying with us and for sharing your impressions of your visit with this appreciated review. We sincerely hope to welcome you back or anyone who comes our way after reading your experience here. With Hospitality

10/10 Excellent

Yolanda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 2 nights in Feb 2024
Response from Peter P on Feb 21, 2024
Hello Yolonda,Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Best Western Salinas Monterey Hotel - SALINAS and we hope to see you again here whenever your travels bring you back to Salinas.

8/10 Good

Richard

Stayed 1 night in Feb 2024
Response from Peter P on Mar 23, 2024
Hello Richard, Thank you for the ratings.

6/10 Okay

Donald

Stayed 6 nights in Jan 2024
Response from Peter P on Mar 23, 2024
Hello Donald,Thank you.

10/10 Excellent

Jose

Stayed 1 night in Jan 2024
Response from Peter P on Jan 28, 2024
Hello Jose, Thank you for the wonderful ratings.

8/10 Good

Gina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is I booked a room online with a king bed. When I arrived at property to check in I was asked how many occupants ( I’m pretty sure I put in online) I told them 2 adults and a toddler 2year old. I was than charged a $30 extra person charge for a 2 year old. I’m never stayed at a hotel and been charged for a child especially if sleeping in the same bed. I was given 2 beds but did not need two beds because my daughter sleeps with us. So the extra bed that I was probably charged for was not even used because she slept with us on a tiny double size bed
Stayed 2 nights in Jan 2024
Response from Peter P on Jan 25, 2024
Hello Gina,Thank you for taking the time to share your recent experience with us.We sincerely apologize for any inconvenience and difficulties caused during your stay. room types advertised are for specific number of occupants.situations can be avoided by providing correct number of occupants while making reservations Providing the highest level of hospitality is always our number one priority and hearing we have fallen below that standard is something we will address immediately.Thank you again for taking the time to share your feedback with us.

8/10 Good

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for what we needed - a one night stay for our way home from a long drive. I didn't like cable news playing in the breakfast room. Perhaps some soothing scenes and music from Youtube would be nice as a way to enjoy what was a good breakfast otherwise.
Stayed 1 night in Jan 2024
Response from Peter P on Jan 22, 2024
Hello Troy,Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Best Western Salinas Monterey Hotel - SALINAS and we hope you choose to create more memories here whenever your travels bring you back to Salinas.With Hospitality

10/10 Excellent

Celeste

Liked: Cleanliness, amenities
Cool stay
Stayed 1 night in Oct 2023
Response from Peter P on Feb 1, 2024
Hello Celeste, Thank you for the fantastic ratings

6/10 Okay

Emmanuel

Business traveler, Traveled with family
Na
Stayed 1 night in Dec 2023
Response from Peter P on Jan 22, 2024
Hello Emmanuel,Thank you for the ratings

10/10 Excellent

Dusan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Peter P on Jan 22, 2024
Hello Dusan,Thank you for the ratings

8/10 Good

Glenda

Stayed 1 night in Dec 2023
Response from Peter P on Jan 22, 2024
Hello Glenda, Thank you for the ratings

10/10 Excellent

shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite, room was clean and roomy. Continental breakfast was better than expected with fresh eggs and sausage and lots of options.
Stayed 2 nights in Dec 2023
Response from Peter P on Jan 22, 2024
Hello Shaun,Thank you for your very kind words about the hotel, its amenities, and moreover, how clean our hotel is, along with the friendly service! We are so happy to have had you stay with us, and we look forward to welcoming you back soon.with Hospitality

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Peter P on Jan 22, 2024
Hello Maria,Thank you for the ratings

10/10 Excellent

Stewart, Santa Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice shower. Quiet room.
Stayed 1 night in Dec 2023
Response from Peter P on Jan 22, 2024
Hello Stewart,Thank you so much for staying with us. Your feedback is very appreciated, and we hope to see you again when your travels return you to our area.With Hospitality

10/10 Excellent

JASON

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Pter P on Jan 22, 2024
Hello Jason,Thank you for the ratings

10/10 Excellent

Debbie

Stayed 1 night in Dec 2023
Response from Peter P on Dec 7, 2023
Hello Debbie,Thank you for the ratings

10/10 Excellent

Rosalba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,
Stayed 1 night in Dec 2023
Response from Peter P on Dec 7, 2023
Hello Rosalba,Thank you for the feedback

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Peter P on Dec 7, 2023
Hello Linda,Thank you for the ratings

10/10 Excellent

Terrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Peter P on Nov 26, 2023
Hello Terrah, Thank you for the ratings

10/10 Excellent

Mauricio Dominguez

Stayed 3 nights in Nov 2023
Response from Peter P on Nov 25, 2023
Thank you.

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's a basic hotel which does the job for a quick stay near Monterey. Breakfast was essential and the staff started packing it at 10am on the dot. We didn't really bothered about checking Salinas but it didn't seem to offer much. It's just a reasonably convenient base near the coast to save a bit of money compared to the pricey Monterey.
Stayed 1 night in Nov 2023
Response from Peter P on Nov 25, 2023
Hello Andrea, Thank you for your feedback.

10/10 Excellent

KALEENA, Union City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a safe and convenient location. Front desk workers were extremely friendly and offered complimentary waters. The free breakfast consisted of waffles, eggs, sausages, bagels, toast, cereal etc. if you want a quick bite, you walk out the hotel and straight into the McDonald’s entrance. Next door to the McDonalds is In N Out. I would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Peter P on Nov 13, 2023
Hello Kaleena,Thank you for the amazing review and for recognizing Breakfast and our staff team! We are so happy to hear that you had a great time while at our hotel and we very much look forward to welcoming you back again soon.With hospitality

10/10 Excellent

Richard

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Nov 2023
Response from Peter P on Nov 9, 2023
Hello Richard, Thank you for sharing your experience.

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!!
Stayed 1 night in Nov 2023
Response from Peter P on Nov 6, 2023
Hello Ana, Thank you for staying with us and sharing your experience.

10/10 Excellent

UH NA, New haven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late, driving from OC. David at the front desk was very friendly and quick to check us in. The room is clean and the beds are comfortable. Kids got very excited when they saw McDonalds right next to our hotel. So we know what we are having tomorrow morning for breakfast (even though we get complimentary breakfast at the hotel).
Stayed 1 night in Nov 2023
Response from Peter P on Nov 6, 2023
Hello Guest, glad to know your checkin experience was quick and friendly.thank you for sharing your view about the hotel stay and location.

8/10 Good

Imelda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Peter P on Nov 6, 2023
Hello Imelda, Thank you for the ratings

8/10 Good

AARON, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy freeway access
Stayed 1 night in Oct 2023
Response from Peter P on Nov 6, 2023
Hello Aaron, Thank you for the ratings and ease of location

10/10 Excellent

Luis Valdivia

Business traveler
Liked: Amenities, property conditions & facilities
Security around property
Stayed 4 nights in Oct 2023
Response from Peter P on Oct 26, 2023
Hello Luis,Thank you so much for staying with us. Your feedback is very appreciated, and we hope to see you again when your travels return you to our area.

8/10 Good

susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in with friendly staff and surprisingly quiet.
Stayed 2 nights in Oct 2023
Response from Peter P on Oct 26, 2023
Hello Susan,Thank you so much for staying with us and for sharing the impressions of your visit with this appreciated review.We sincerely hope to welcome you back or anyone who comes our way after reading your experience here.With Hospitality

10/10 Excellent

Denise

Stayed 1 night in Oct 2023
Response from Peter P on Nov 6, 2023
Hello Denise, Thank you for the ratings

8/10 Good

Aaron

Business traveler
Liked: Property conditions & facilities, room comfort
Good Hotel / Good Value
Hotel is located in a accessible location to the freeway with an In and Out Burger within walking distance. The hotel had a pleasant staff however there were several features that were "out of order" at the time of my visit but overall the facility is a good value.
Stayed 2 nights in Oct 2023
Response from Peter P on Oct 14, 2023
Hello Aaron,Thank you so much for staying with us. Your feedback is very appreciated, and we hope to see you again when your travels return you to our area

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place
staff was great. nice room.in n out was packed but still worth the wait . oh by the way,,My pillows might be a great investment
Stayed 3 nights in Oct 2023
Response from Peter P on Oct 14, 2023
Hello David,Thank you so much for staying with us and for sharing your impressions of our property.It sounds like you will be coming back if your travels bring you our way again

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly.
Stayed 2 nights in Sep 2023
Response from Peter P on Oct 8, 2023
Hello Sharon,Thank you so much for staying with us. Your feedback is very appreciated, and we hope to see you again when your travels return you to our area.With Hospitality

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful, very quiet and comfortable.
Stayed 1 night in Oct 2023
Response from Peter P on Oct 3, 2023
Hello Richard,Thank you sharing your experience. We are happy to hear your stay was comfortable and we were able to exceed your expectations.We hope to welcome you back whenever you’re in salinas.

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Peter P on Oct 20, 2023
Hello David, Thank you for the highest ratings.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Peter on Sep 27, 2023
Thank you

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a standard king room that was a 2 room suite. It was a huge room and despite being next to the elevator, I didn’t hear any noise at night other than from the parking area. Super clean and everything worked great. WiFi was good. Decent breakfast. I think the only thing approaching a negative was that part of the parking lot was closed and the door nearest my car was sealed off with tape. Maybe exterior work on the building? Great place to stay but a bit expensive. I tried to add a night to my 4 night stay and it would have been $299 for that one night.
Stayed 4 nights in Sep 2023
Response from Peter P on Sep 26, 2023
Dear Robert,Thank you for sharing your positive review with us! We're delighted that you enjoyed your breakfast ,cleanliness and huge room that made your experience even more welcoming. We'll be sure to share your positive review with the rest of the team. We look forward to welcoming you back to Best Western Salinas Monterey Hotel.With Hospitality

10/10 Excellent

Chelsea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is limited
Stayed 2 nights in Sep 2023
Response from Peter on Sep 26, 2023
thank you

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Peter P on Sep 20, 2023
Hello Sarah,Thank you for the highest ratings that indicates the level of satisfaction of your stay with us.

6/10 Okay

Luz

Stayed 1 night in Sep 2023
Response from Peter P on Oct 8, 2023
Thank you so much for staying with us. Your feedback is very appreciated, and we hope to see you again when your travels return you to our area.With Hospitality

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Peter P on Sep 18, 2023
Hello Eliseo, Thank you for giving us good ratings.

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was so spacious! Amenities were good. Quiet place and comfortable.
Stayed 1 night in Sep 2023
Response from Peter P on Sep 16, 2023
Hello Joshua,Thank you so much for your appreciated review.We are happy to hear that you visit was enjoyable and that our location allowed a feeling of being safe and comfortable. We look forwards to your future return visits.