Ratings based on 304 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California, USA

Quaint hotel in Salisbury

Posted Mar 19, 2015
Pros: Staff, quaintness, breakfast.
Cons: n/a
Location: Good free parking in read, close to town.
The hotel is located about ten minutes from the Cathedral, just on the outskirts of the city, which makes for a quieter stay. The room we stayed in was huge. Breakfast in the dining room, overlooking the River Avon, was one of the highlights.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Cold room.

Posted Feb 16, 2015
Pros: The old look and the river nearby.
Cons: Insulation or stronger heating for winter when it is cold.
Location: We had to go to Alderbury so the location was fine for us.
Everything was fine but the room was cold and we had to ask for an electric blow fire. Then it was OK.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bucks, England

Right on the river

Posted Feb 5, 2015
Pros: Super location on the River Avon with The Cathedral in the background. Helpful staff.
Cons: Bathrooms nicely decorated, but a few issues with showers suggests plumbing could be upgraded.
Location: Salisbury town centre. Cathedral tour a must. energetic Try climbing the tower - that works up an appetite. Stonehenge not far away
Booking in very friendly and efficient. 2 very nice meals in the restaurant overlooking the river. This was January so not tempted into the garden and patio area, but must be lovely in summer. Rooms warm and comfortable - eventually got the temperature down to a reasonable level. Problem with the cold water supply to the shower, but manager very helpful and after trying to rectify, moved us to another room. Generous continental breakfast included in the room rate. Any cooked items charged separately at reasonable individual prices. Staff invariably friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London, UK

Close to river, staff a bit miserable

Posted Jan 20, 2015
We arrived early and asked if it was possible to check in early, but were told that "we can't possibly clean 34 rooms in an hour, can we?!?", which I assume meant "Sorry, but checkin is not until 4pm". The restaurant serves standard pub food and overlooks the river, which is nice. Be aware that the included breakfast is Continental only - if you want a cooked breakfast, it is extra. We booked a room via Expedia that was listed as river-view, but it turns out that not all rooms that are listed as such actually have such a view (and Expedia is slow to update the listing, according to the hotel). We got upgraded to a "junior suite" instead, which was nice but sat noisily next to the road. Overall, an ok experience, but would have been better if a few of the staff were more welcoming :)
4 out of 5
Recommended
for Couples
by A verified traveler

Good for car parking

Posted Dec 22, 2014 on Hotels.com
15 mins walk to centre. Comfortable room
5 out of 5
Recommended
for Families
by Staalefrom Lillehammer

Topp beliggenhet

Posted Dec 15, 2014 on Hotels.com
Stille og rolig, flott utsikt til elv og katedral fra hotellrommet
5 out of 5
Recommended
for Couples
by A verified traveler

Overnight stay whilst visiting family

Posted Dec 6, 2014 on Hotels.com
One night stay to see family in Salisbury. Close to centre of Salisbury . Excellent to retreat back to after a day sightseeing or shopping.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Edinburgh

Attractive hotel within easy reach of the centre

Posted Dec 5, 2014
Pros: Location, price
Cons: Wi-Fi (there isn't any)
Location: 5 minutes walk to the Cathedral and another few minutes gets you to the centre of Salisbury. The Salisbury Museum is opposite the Cathedral
The hotel is an attractive, vintage-looking building, with a tasteful modern extension. The rooms (in the new section anyway) are a very good size with views over the river to the Cathedral. The bed was comfortable and the TV worked fine. A nespresso-type coffee machine was provided, in addition to a kettle and tea bags etc. The bathroom was large, with a bath and a shower in the bath, but it was not possible to use the shower, as the water was scalding hot and the adjusting control did not work. We reported this, but nothing happened, so we took baths instead. It is surprising in the current century to be in a hotel with no wifi at all. There can't be many left, but this is one of them. Quite disappointing. Continental breakfast was included in the b&b rate, but in my book 'continental' would include sliced meats, which are not provided. Cooked breakfast (and anything else over and above the continental) was extra, which is not unreasonable, but not great either.
4 out of 5
Recommended
for Families
by Niteshfrom Palo Alto

Nice stay but a bit costly

Posted Dec 4, 2014 on Hotels.com
Nice stay but a bit costly
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Southampton

Lovely old hotel, 15 minute walk from the town

Posted Dec 3, 2014
Pros: See above
On arrival, they didn't have our booking and were unsure what had gone wrong but I had a copy of Expedia's confirmation so that was good. Fortunately, the room we booked was available, so we just had to wait for the receptionist to do the paperwork.The room, which we paid more for, was lovely, big and had a fantastic view. However two of the side lights didn't work and there were no coffee pods for the machine provided. We asked for more and were told housekeeping would deliver but none appeared. In the morning, the shower was too hot to get under and we couldn't adjust it, so we were reduced to kneeling in the bath and splashing water from the bath taps - not nice! Asked to speak to the manager, who was very polite and apologetic but offered no compensation for inconvenience. The walk into Chichester was as long as I would like but the hotel is pretty and the main building is very old and picturesque, right on the river. Mixed feelings about the stay.