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Reviews of Quality Inn

2.5 out of 5
Quality Inn
2701 N Salisbury Blvd, Salisbury, MD

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 90 reviews" "
Rating 8 - Good. 25 out of 90 reviews" "
Rating 6 - Okay. 15 out of 90 reviews" "
Rating 4 - Poor. 16 out of 90 reviews" "
Rating 2 - Terrible. 7 out of 90 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to route 13. Property was somewhat remodeled. Very comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
courteous, helpful and professional staff
Stayed 1 night in Apr 2024

4/10 Poor

Michael B.

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, easy and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Senika

Great
Stayed 1 night in Mar 2024

10/10 Excellent

kennymixx1718

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quietness
Stayed 1 night in Mar 2024

6/10 Okay

Tyriaha

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient
Stayed 2 nights in Jan 2024

10/10 Excellent

Fransharon

Liked: Amenities, property conditions & facilities
Love it here
Stayed 6 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Fransharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything except Peter, one front desk clerk. But Tyler I absolutely loved as well as Ajax❤️💋
Stayed 3 nights in Jan 2024

2/10 Terrible

John

Stayed 1 night in Jan 2024
Response from Tyler on Jan 14, 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Linda

Liked: Room comfort
Stayed 1 night in Dec 2023
Response from Sam on Jan 14, 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Brianna

8/10 Good

Kyoung

Stayed 1 night in Nov 2023

8/10 Good

Roy

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David J.

Traveled with family
Liked: Staff & service, amenities
Property was good, hotel staff was excellent .Expedia changed $220 for a room that when we asked front desk should have been $150, I don’t like Expedia at all.
Stayed 1 night in Oct 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Francisco

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a relaxing stay.
Stayed 1 night in Sep 2023

10/10 Excellent

detbra

Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

FELICIA, Fort Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Greta stay
Stayed 1 night in Sep 2023

4/10 Poor

YOUSSEF

Disliked: Cleanliness, staff & service, property conditions & facilities
inspection after room cleaning is must to make sure the room meets basic standards. I asked for receipt after checking out but the staff refused.
Stayed 1 night in Sep 2023

6/10 Okay

Timothy

Traveled with partner
Liked: Staff & service
ok
Stayed 1 night in Jun 2023

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice and clean hotel. Highly recommend
Stayed 1 night in Aug 2023

6/10 Okay

Carolyn

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Too expensive
This hotel in great location for shopping restaurants, way too expensive for what you get 4star price for a 1 star hotel.
Stayed 2 nights in Aug 2023

6/10 Okay

Ernestine

Stayed 2 nights in Aug 2023

4/10 Poor

abiola

Business traveler, Traveled with family
Disliked: Amenities
The bedsheets and bedspread has stains. The bathroom has mold. The walls are not padded. You can hear people talking and shouting in the hallway. The carpet in the hallway is old and dirty. I paid $200 for a room and we couldn’t eat the breakfast because of the presentation.
Stayed 1 night in Aug 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service
Great location. Facility needs some polish!
Stayed 1 night in Aug 2023

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

NAOKO, Colorado Springs

Traveled with family
Disliked: Amenities, property conditions & facilities
Shops and restaurants were walking distance. Building old, room may be better if wasn't painted dark brown. Pillows were either too hard or too high; beds were softer than our preference. New towels were provided on the 2nd day but trash weren't collected. Hot breakfast was available but same thing for 3 days with egg whites were not thrilled. May be the East coast way...
Stayed 3 nights in Aug 2023

6/10 Okay

Catherine

Traveled with partner
Disliked: Cleanliness
The beds were clean, the carpet wasn't clean and the entire hotel had a musty smell
Stayed 1 night in Aug 2023

4/10 Poor

Ileana

Stayed 7 nights in Jul 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Amor

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was mediocre. Vending machines out of service. Blankets and sheets stained. A/C was off and room was hot (middle of summer people want to arrive into a nice cool room.) Staff was friendly except for older gentleman. I could have received same level of service and amenities at a cheap motel for a significantly lower rate. Im very disappointed.
Stayed 2 nights in Jul 2023

8/10 Good

Deborah

Stayed 1 night in Jul 2023

2/10 Terrible

Sam

Stayed 1 night in Jun 2023

8/10 Good

Michael

Stayed 1 night in Jul 2023

8/10 Good

debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but outdated
Hotel is outdated, Room was clean , it was comfortable for one night but for the money I expected a little more updated hotel. Staff was friendly. Would I stay there again Probably Not.
Stayed 1 night in Jun 2023

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
Customer service was fine, but stale cigarette smoke was so strong, my asthma flares up. Greasy marks on the headboard, overall dirty l. Exterior doors would not close properly and anyone could walk in. Not safe.
Stayed 2 nights in Jun 2023

4/10 Poor

Camryn

Business traveler
Disliked: Cleanliness, property conditions & facilities
The bathroom was atrocious. The shower head was loose in the wall. When I pulled up the bath faucet it did not pull the water into the showerhead so I couldn't take a shower. Then I tried to take a bath using the jacuzzi. The jets did not work and when I filled up the tub dead bugs started floating in the water. They do not clean their facility and they're appliances barely work.
Stayed 1 night in Jun 2023

6/10 Okay

terese

Stayed 1 night in Jun 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Room & bathroom was cleaner than I was expecting. You can tell they have done upgrades.
Stayed 1 night in Jun 2023

10/10 Excellent

Sam

Stayed 1 night in Jun 2023

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was particularly helpful and professional. The location is excellent and the price is very reasonable.
Stayed 1 night in May 2023

8/10 Good

brandi

Stayed 2 nights in May 2023