Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.8 Room cleanliness
3.6 Service & staff
4.4 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Goport, England

Comfortable Hotel Within Easy Reach of Major Roads

Posted Sep 23, 2014
Pros: Very conveniently positioned for the motorway. Large, clean and efficient. Reasonable price.
Cons: I found nothing in need of improvement.
Location: Within soccer stadium complex if you like soccer, but a 2 Euro bus ride from Zwolle town centre, which is lovely, with a huge choice of eating out, li
The Lumen Hampshire is a large, comfortable hotel, with all reasonable amenities: refrigerator, safe etc. It is within the local soccer stadium so very easy to find and within an easy bus ride of the beautiful centre of Zwolle. The staff were all very polite and helpful.
4 out of 5
Recommended
for Business Travelers
by Andy from Melbourne

Clinical efficiency without soul

Posted May 12, 2014 on Hotels.com
The hotel is very new and so it is in excellent condition and spotlessly clean. th elocation is about ten miutes from the city centre and there is nothing within walking distance a taxi was about 15 Euro from the train station. This means that everytime you want to eat out or go to a supermarket or retaurant you must take a taxi,there is simply nothing in the neighbourhood. All the staff I encountered were quite young, and I suspect it was there second job while the were studying. The service was very efficeint with out being personnal.The architecture is very modern and leaves you feeling like it is just a big empty space with no soul. In many ways it is the perfect modern hotel that is completely forgettable once you leave. It provides a clinical cold very effecient service that could be any hotel anywhere on the planet.
3 out of 5
Recommended
for Business Travelers
by H from New Zealand

Nice Rooms but...

Posted Mar 25, 2014 on Hotels.com
Lovely spacious rooms with good amenities, enjoyed the complimentary morning coffee as well as the nespresso machine in the room. Unfortunately had a bad experience with one of the front desk staff. My partner left early in the morning, and left me to check out. When I went to the front desk, I was told that he had had breakfast. I paid the charge and went on my way. I found out after speaking with him that the breakfast charge was an error, and he had not eaten anything. It was incredibly difficult to get the charge refunded as the hotel told us we had to prove that he hadn't eaten (not really possible!). We would not go back here if in the area again.
4 out of 5
Recommended
for Business Travelers
by Andy PH from UK

Would go back

Posted Dec 12, 2013 on Hotels.com
Friendly service, excellent choice of UK TV (BBC1 & 2, all of Channel 4's channels and even a couple of ITV channels), an actual double bed, not twins pushed together (shame about the synthetic mattress protector, lead to a bit of a sweaty night) and good Nespresso machine. Free Internet service is inadequate (100MB download will hardly let you refresh Facebook, never mind power through email) but they gave me a voucher for unlimilted access so not really an issue. Restaurant menu adequate rather than extensive and cooked breakfast range could be improved. Air con also seemed unresponsive, so bit chilly. Nice bar.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent

Posted Apr 26, 2013 on Hotels.com
Great hotel, very modern and stylish, very spacious rooms. Much preferred it to the other hotels in Zwolle. Not a central location (but only 5 - 10 mins taxi from station)