Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Jackie from Richmond, BC

Excellent location

Posted Jun 23, 2014
Pros: As above, location, location, location.
Cons: Only drawback was of course you could not open the window because of the mosquitoes as it is a wetland close by.
Rooms facing the lake especially showed great view. So good we stayed an extra night. Weather helped as it was warm and sunny. Food was excellent. Added attraction was the dragon boat races which were held over the weekend
5 out of 5
Recommended
for Everyone
by GPS from Vancouver

Very nice place to stay.

Posted May 19, 2014
Very nice, clean rooms. Friendly and efficient staff. Great location right on the lake. New French cafe just opened - outstanding! Has a grand piano in lobby that anyone can play - very unusual and appreciated (but it's currently out of tune).
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to the beach.

Posted Mar 14, 2014
I think it was over priced at this time of year for that location.
4 out of 5
Recommended
for Everyone
by Sara from Issaquah, WA

Great location overlooking the lake and wetlands.

Posted Sep 13, 2013
We had a nice stay here and loved the view from our room, which overlooked the lake and wetlands. We could see into an osprey nest from our room! Great to be in such a nice town like Salmon Arm! So pretty! The room was nice and spacious.
4 out of 5
Recommended
for Everyone
by Shelley from Vancouver BC

Lovely environment on the wetlands

Posted Sep 2, 2013
Pros: Front desk staff - they made the experience.
Cons: Room service
Amazing front desk staff! The desk staff - on check-in and later - were remarkable...I don't think I have ever experienced such friendly and helpful service at the front desk. They went above and beyond. These staff set and maintained the tone and made our experience wonderful. I would highly recommend reserving a room on the ground-floor by the pool...it is well worth the extra money if you are there to relax and lounge. Room service was shockingly poor...the food was fine (not great but ok) but the service was bad...one server was actually hostile - I usually live on room-service (so much easier than having to haul the kids away from the pool) but after the second service here, we were eating out:( The locations is great - with a walkway on the wetlands and to the dock; walking distance to the downtown area (very lovely atmosphere and shops); quiet and peaceful; far enough away from the freeway and on the lake so it feels like a resort
3 out of 5
by Nancy from Calgary, AB, Canada

Room wasn't so clean

Posted Aug 8, 2013
Hotel was clean in general, in room lots of black hair in shower YUK. Not so clean, TV had no signal half of the time. Restaurant at the hotel took almost 30 minutes before someone came to ask if we wanted something to drink. Staff at the front was very friendly. This hotel is suppose to be on the higher end... I had better service in a regular best Western.
4 out of 5
Recommended
for Families
by A verified traveler

Peaceful environmennt

Posted Apr 9, 2013
It was a nice stay overnight, close to center of city and there were different choices of eating.
4 out of 5
Recommended
for Families
by A verified traveler

The view is great !

Posted Apr 8, 2013
Everything is great except the heater. Will stay here for the next visit.
4 out of 5
Recommended
for Everyone
by Everton from Penticton

Salmon Arm

Posted Mar 14, 2013
Pros: The view and balcony
Cons: thetaxi service to and from the hotel.....dreadful
Location: location is the best
Spent one night as we were in town for a concert. Hotel had a lot to offer, very comfortable, great balcony and wonderful views of the lake. The Pub had great food...
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice upgrade

Posted Sep 18, 2012
Pros: The king bed and the view from our balcony
Location: Within walking distance to shopping downtown
We requested an upgrade to a lake view w balcony. Well worth the extra$!