Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
Everything was great but had a room facing the interstate and the traffic was pretty noisy at times.
Comment from Hotel Management
Aug 19, 2014 by Lauren, Hotel Management
Thank you for staying with us and for writing about your stay online. We appreciate your feedback. We try to keep our lighter sleepers away from the interstate. However, when we are fully committed and unable to accommodate all our special requests, we do provide white noise machines and/or earplugs at the front desk to help reduce the road noise in the rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Great Business Trip

Posted Jul 31, 2014
Pros: They just get customer service!
Cons: Nothing that I noticed.
Location: Convenient location to airport and downtown.
This is my second time to this hotel. It's conveniently close to the airport, quiet, clean, great facilities, good food...but the thing that will make me come back here time and time again is the staff. They have a great GM in Lauren. She is a hands on GM who takes customer service very seriously. She even took the time to help the staff serve breakfast. I even noticed their Chief Engineer run down a hallway to open the pool door for a woman that had her hands full with a new baby and toddler. They go out of their way to make sure everyone has the perfect stay. I witnesses examples of this time after time during my stay. I will always stay at this Courtyard anytime I am in Salt Lake City.
4 out of 5
Recommended
for Everyone
by A verified traveler

It is clean and comfortable, we like to stay here.

Posted Jul 12, 2014
It is very nice place to stay. It is very close to airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clinton, Ut

Posted Jul 8, 2014
Clean, well appointed, helpful staff at a great price.
Comment from Hotel Management
Jul 25, 2014 by Lauren, Hotel Management
Thank you for taking the time to rate your stay on Expedia! We appreciate you highlighting our team and hotel. We hope to serve you again on your next trip to Salt Lake!
4 out of 5
Recommended
for Everyone
by jade

Great except for the Freeway Noise

Posted May 13, 2014
Pros: The state of the hotel was great.
Cons: The loud free way noise. The hostess did not seem too friendly. Would like free breakfast as well.
Location: Nice, new aquarium.
The hotel was wonderful. The only downside was the loud freeway noise. Nothing some ear plugs can't fix!
Comment from Hotel Management
May 27, 2014 by Lauren, Hotel Management
Thank you for staying with us and writing about your stay on Expedia! We do experience some noise from I-80. Our lighter sleepers are welcome to call the hotel prior to arrival to request a room away from the interstate. While we cannot guarantee a room assignment, our team does its best to ensure all guest requests are met. For those already settled in their room and finding it noisy, we have earplugs and white noise machines available at the front desk for guest use. We hope to serve you again in the future!
5 out of 5
Recommended
for Everyone
by Diane from NY

Convenient to everything I needed to do.

Posted Apr 30, 2014
Every staff member was helpful and polite. Room was large and clean. I had a balcony to sit on. The food was good.
Comment from Hotel Management
May 3, 2014 by Lauren, Hotel Management
Thank you for staying at our Courtyard! We appreciate your business and you taking the time to write about your stay on Expedia. We hope we are able to serve you on your next trip to Salt Lake as well!
3 out of 5
by Ann from MD

Close to airport

Posted Apr 23, 2014
Clean but for the price not great. Staff never said a word to us coming or going. Just wasn't a place you want to stay. Mabe it's for the business travelers but it was not family friendly. Wouldn't stay there again.
Comment from Hotel Management
May 3, 2014 by Lauren, Hotel Management
Thank you choosing our Courtyard and for taking the time to share your feedback with us. We try to meet all of our guests' needs, and I am sorry we were not able to uphold this commitment to you and your family. We will take your criticism to heart and continue to develop and grow as a team. Thank you!
2 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 21, 2014 on Hotels.com
Comment from Hotel Management
Jul 5, 2014 by Lauren, Hotel Management
We are sorry to see that you did not enjoy your stay with us. We strive for all our guests to have safe, productive, and enjoyable stays at our Courtyard, and we apologize we failed this commitment to you. We hope we can better prepare for your next visit.
5 out of 5
Recommended
by Pam from Alberta

Beautiful and Clean

Posted Apr 20, 2014 on Hotels.com
This hotel was very modern, clean and beautiful. The staff was very friendly and helpful. The bistro has some really tasty food, but is a bit on the pricey side. The snacks available at the front desk were quite expensive too. But, I would definitely stay here again. I loved the premium toiletries :)
5 out of 5
Recommended
for Business Travelers
by C from ABQ

comfortable stay

Posted Apr 8, 2014 on Hotels.com
It was a good stay! Location was perfect!!