Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Over priced for the quality

Posted Mar 5, 2015
Hotel was average Courtyard but price was higher than average. Nothing justified the higher price. The service was less than attentive. My bill was incorrect - been through three adjustments so far and it keeps getting worse. I've now paid for my over priced room twice and the hotel staff is "working on it."
Comment from Hotel Management
Mar 12, 2015 by Andrew N., Hotel Management
Thank you for taking the time to share your recent experience at the Courtyard Salt Lake City Downtown with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for your experince. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 9, 2015
clean and well equipped with fridge and microwave and close to downtown, and easy access to the train that goes to the airport
3 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 26, 2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by shalesefrom Ogden

Great location

Posted Nov 25, 2014 on Hotels.com
It was awesome! Close walking distance to all of the hottest clubs.
3 out of 5
Recommended
for Couples
by Williamfrom Salt Lake City

Nice and comfortable stay.

Posted Nov 25, 2014 on Hotels.com
Was only there for one night. We stayed there as it is close to work and didn't want to worry about going home after the work holiday party. I commented to my husband thought, that if we got this hotel at the rate we got and we were actually traveling I would not be upset. Comfortable, large room, and very clean.
Comment from Hotel Management
Jan 31, 2015 by Andrew, Hotel Management
Thank you for your recent stay with us at the Courtyard Salt Lake City. We appreciate your feedback, your concerns are important to us. I want to apologize for not meeting your expectations during your last stay. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Salt Lake City.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2014
Pros: Property has re-modled and upgraded bathrooms and a good resstaurant.
Property is clean, quiet and close to downtown. Front desk staff was very helpful.
5 out of 5
Recommended
for Personal Event
by TLAfrom Utah

Posted Oct 10, 2014 on Hotels.com
The hotel was great the staff was great, the restraunt was a joke! Very expensive and it was like eating warmed up left overs:-( if they are going to have a restraunt and charge them kind of prices they need to at least cook the food, not warm it up in the microwave!
4 out of 5
Recommended
for Personal Event
by Pennyfrom Sterling, VA

General Conference Weekend stay

Posted Oct 9, 2014 on Hotels.com
The Courtyard Marriott was great...the neighbors were not very accomodating. The walls and ceiling did not buffer the sounds of loud singing; basketball bouncing and the heavy walking lat in the evening (after 10:30 PM). Otherwise, the hotel itself was wonderful.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 25, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2014
It is located next to a night club so on Thursday night there was very loud music until 2:00am. Hotel staffed graciously moved us new room on another side. Just beware on the side your room is located.
Comment from Hotel Management
Mar 28, 2015 by Andrew, Hotel Management
Thank you for your feedback on our property. I have shared your comments with the team. We look forward to serving you again when your travels bring you back to Salt Lake City