BBQ/picnic area

Reviews of Courtyard by Marriott Sandy

3 out of 5
Courtyard by Marriott Sandy
10701 Holiday Park Dr, Sandy, UT

Reviews

8.8

Excellent

Rating 10 - Excellent. 352 out of 579 reviews" "
Rating 8 - Good. 154 out of 579 reviews" "
Rating 6 - Okay. 39 out of 579 reviews" "
Rating 4 - Poor. 19 out of 579 reviews" "
Rating 2 - Terrible. 15 out of 579 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fridge was quite small and did not have an ice box. The cabnet its in is able to hold a larger fridge. That would be more convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Mar 2024
Response from Marci J on Apr 14, 2024
Jared, thank you so much for choosing to stay with us. We're glad the location worked well for you and hope that next visit will be just around the corner.

10/10 Excellent

Lacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024
Response from Marci J on Apr 14, 2024
Lacie, we're glad you had a great stay at our hotel. Thank you for sharing and for recommending our property to others. We hope we can serve you again in the near future.

2/10 Terrible

John

Stayed 2 nights in Mar 2024
Response from Marci J on Mar 24, 2024
John, thank you for sharing your rating. We're disappointed to see that your experience with us wasn't better. Can you kindly let us know what went wrong? It's difficult to make the situation better without feedback. We hope to hear from you.

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious, Quiet, great movie choices, close access to restaurants and shopping
Stayed 1 night in Feb 2024
Response from Marci J on Feb 26, 2024
Wendy, thank you so much for choosing to stay with us. We appreciate your feedback and are glad you enjoyed a clean, quiet stay. We hope we can serve you again soon.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Jan 2024
Response from Marci J on Feb 16, 2024
Eric, we're glad you had a great experience at our hotel. Thank you for sharing and for recommending us to others. We hope we can welcome you back again soon.

10/10 Excellent

Alejandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 2 nights in Jan 2024
Response from Marci J on Feb 4, 2024
Alejandra, thank you so much for staying with us, and we're glad you liked your visit. We liked serving you and hope we can welcome you back again in the near future.

10/10 Excellent

G Leilani

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk agent Hope, was very courteous, friendly and helpful. Dylan, from Maintenance, was courteous and resolved an A/C issue in my room quickly and efficiently.
Stayed 2 nights in Jan 2024
Response from Marci J on Jan 18, 2024
G Leilani, thank you for letting us know our front desk associate, Hope, was courteous, friendly and helpful. We'll share that with her as well as the management and maintenance teams. We hope we can welcome you back again soon.

8/10 Good

Sara

Stayed 1 night in Dec 2023
Response from Marci J on Feb 4, 2024
Sara, thank you so much for sharing your rating and for recommending our hotel to others. If there's anything we might do to m make that next visit even better, please reach out. Have a great day!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marci J on Jan 8, 2024
Chris, thank you so much for sharing your rating and for recommending our hotel to others. We hope we can welcome you back again soon.

4/10 Poor

Derek

Traveled with family
Ok
Promised kids a pool and hot tub
Stayed 1 night in Dec 2023
Response from Marci J on Dec 31, 2023
Derek, thank you so much for choosing to stay with us. We can see you listed your visit as "ok," and we're sorry to hear it wasn't better. If there's anything we might do to improve more specifically, we're all ears! Happy new year!

10/10 Excellent

Joseph, Spring Creek

Stayed 1 night in Dec 2023
Response from Marci J on Dec 31, 2023
Joseph, thank you so much for sharing your 5* rating and for letting us know you enjoyed your visit. We appreciate the recommendation for others as well. Happy New Year! Please come visit again soon.

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
False advertising
They advertised having a hot tub but it was out of order and they said it would be working the next day but it wasn’t.
Stayed 1 night in Dec 2023
Response from Marci J on Jan 1, 2024
Thanks for reaching out. We do have a hot tub and are so frustrated it is out of order too. We were hoping to get it back up and running during your visit. Sadly, we weren't able to. The pool and hot tub are still out of order, and we have to jack hammer up some of the pool deck to fix a leak in the line. We apologize again, and understand your frustration. Best wishes for a wonderful new year.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marci J on Dec 18, 2023
Greg, thank you so much for sharing your rating and for allowing us to serve you during your recent visit. We hope that next stay will be just around the corner.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Marci J on Nov 26, 2023
Debbie, thank you so much for rating your stay with us. We hope we get the honor of welcoming you back again soon.

10/10 Excellent

Blanca

Stayed 1 night in Oct 2023
Response from Marci J on Nov 19, 2023
Thanks for sharing your rating. We're happy that your experience was so positive. We hope we can serve you again in the near future.

10/10 Excellent

Steve

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very friendly . Nice / clean
Stayed 1 night in Nov 2023
Response from Marci J on Nov 8, 2023
Steve, thanks for choosing to stay with us again for another wonderful visit. We enjoy having you with us, and we hope that next visit is just around the corner. All our best!

8/10 Good

Ben and Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend getaway!
Nice, clean hotel - great area for shopping, food and conveniently located in Sandy!
Stayed 2 nights in Oct 2023
Response from Marci J on Nov 1, 2023
Hi Ben and Jen, we're glad you could enjoy a weekend getaway with us. We hope we can welcome you back again soon for another relaxing stay here in Sandy.

10/10 Excellent

Amanda

Stayed 2 nights in Oct 2023
Response from Marci J on Oct 22, 2023
Amanda, thank you so much for recommending our hotel and rating your experience here. We hope we can welcome you back again soon.

10/10 Excellent

Lisa

Stayed 3 nights in Oct 2023
Response from Marci J on Nov 8, 2023
Lisa, thank you so much for the rating and for recommending our hotel to others. We hope that we can welcome you back again in the near future.

2/10 Terrible

jayavel

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Marci J on Oct 4, 2023
Jayavel, thank you so much for sharing your rating. We're disappointed to see your visit with us wasn't better. Can you kindly share more feedback so we know where we fell short? We hope to hear back from you.

10/10 Excellent

Stephanie

Liked: Property conditions & facilities
Amazing and clean
Stayed 2 nights in Sep 2023
Response from Marci J on Oct 4, 2023
Stephanie, thank you kindly for the 5* rating. We appreciate the time you've taken to share and recommend us to others. We hope that next visit will be in the near future.

10/10 Excellent

Lori

Traveled with family and small children
Liked: Amenities
24 hour pool and very friendly staff!
Stayed 1 night in Sep 2023
Response from Marci J on Sep 17, 2023
Lori, from all of us here at Courtyard by Marriott Sandy, we're glad you enjoyed your visit. Thank you for sharing. We enjoyed serving you. We hope your next visit is just around the corner.

10/10 Excellent

Renato

Stayed 1 night in Aug 2023
Response from Marci J on Sep 28, 2023
Renato, thank you kindly for rating your stay while visiting our hotel. We hope we get the pleasure of welcoming you back again soon.

10/10 Excellent

Tim

Liked: Staff & service, property conditions & facilities
No coffee until 7 a.m.???? $10.00 for a martini with 1 ounce of gun???? The breakfast sandwich was awful...worst have ever had. Room was comfortable. Front staff and dining staff were very nice.
Stayed 1 night in Aug 2023
Response from Marci J on Aug 28, 2023
Hi Tim, thanks for the feedback. Starbucks opens at 7am on Fridays and Saturdays as most people sleep in more. We've passed along your other feedback to the management team, and we hope we have the opportunity to serve you again.

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and Beyond
The hotel is clean, rooms are nice bed was comfortable. Hope at the front desk went above and beyond both times we stayed here.
Stayed 2 nights in Aug 2023
Response from Marci J on Aug 19, 2023
Delia, thanks for letting us know you enjoyed a comfortable stay with us. We enjoyed serving you and appreciate your loyalty to our hotel. We can't thank you enough and hope to serve you again soon.

8/10 Good

Savannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I wish was different was the beds! They are hard - super hard. Other than that, everything was perfect!
Stayed 1 night in Jul 2023
Response from Marci J on Jul 17, 2023
Thank you for sharing your feedback, Savannah. We appreciate the time you've taken to share after your visit. Most importantly, thank you for choosing to stay with us. We understand the importance of a good night's sleep. We respect that bed preference and comfort are individual preferences, and we're sorry we fell short from what you desire. We do hope we can serve you again in the near future. Again, thank you!

10/10 Excellent

Kurtis, Enoch

Stayed 2 nights in Jun 2023
Response from Marci J on Jul 20, 2023
Kurtis, thank you so much for sharing your 5* rating with us. We're glad you enjoyed your visit at our hotel, and we hope we can welcome you back again soon. All our best!

8/10 Good

Joan

Traveled with family
Liked: Staff & service, property conditions & facilities
The cleanliness was wonderful. Beds were so comfortable.. breakfast was great. However in the shower, there was no body soap in the dispenser, and it was hard to read the writing on the bottles / containers in the shower to know which was shampoo, conditioner, or body cleanser.. . Overall great.. n
Stayed 2 nights in Jun 2023
Response from Marci J on Jul 4, 2023
Joan, thanks so much for choosing to stay with us. We're glad you had a comfortable visit. We apologize the soap was overlooked. When you stay with us again, please reach out while you're here so we can immediately correct any issues. Have a wonderful day!

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Marci J on Jun 24, 2023
Cindy, thanks for choosing to stay with us and for recommending us to others. We hope we can welcome you back again soon.

10/10 Excellent

Alice

Stayed 3 nights in Jun 2023
Response from Marci J on Jul 4, 2023
Alice, thank you so much for rating your stay with us. We're glad you enjoyed it and can recommend us to others. We hope we can welcome you back again soon.

10/10 Excellent

Andrea

Stayed 3 nights in Jun 2023
Response from Marci J on Jul 4, 2023
Andrea, many thanks for rating your stay and for letting us know how we did. We hope your next visit is just around the corner.

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and Beyond Good Customer Service
My mother recently traveled to visit my nephew, she is not familiar with ride share apps (Uber/Lyft) so when there were no taxi's available because of an event in town, the staff booked her ride to and from the hospital. They went above and beyond good service!
Stayed 1 night in May 2023
Response from Marci J on May 30, 2023
Delia, thank you so much for sharing your thoughtful feedback. We're glad we were able to help your mother out with a ride to and from the hospital. It would be an honor to serve her again. Thank you!

8/10 Good

Lynn, Butte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Marci J on May 14, 2023
Lynn, thanks for rating your stay and for choosing to stay with us. We hope we get the pleasure of welcoming you back again soon.

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Terrible Beds
The rooms are made up from old construction and while it was clean, it was so much worse than the pictures. If you stay here, plan a chiropractor visit afterwards because the beds are awful and we’ll never be back!
Stayed 1 night in May 2023
Response from Marci J on May 14, 2023
Thanks for sharing your feedback. We appreciate the time you've taken to let us know more about your stay. We're very sorry that the bed comfort wasn't to your satisfaction. We hate to lose you as a guest. If plans change, we'd love to host you once again.

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2023
Response from Marci J on May 14, 2023
Camille, thank you so much for sharing your feedback. We're glad you had a great experience at our hotel, and we hope we can serve you again in the near future when travels bring you back to the south valley area.

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and so kind. Everything was clean. The pool is open 24 hours. Great location. Super close to the mall and restaurants.
Stayed 1 night in Apr 2023
Response from Marci J on Apr 2, 2023
Ashley, we're glad you had a wonderful stay with us and enjoyed the location, the pool and our proximity to the mall and restaurants. We hope we get the opportunity to serve you again soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Marci J on Apr 2, 2023
Julie, thank you for rating your stay with us. We're appreciative of the recommendation and hope we can serve you again in the near future.

8/10 Good

DeMont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Marci J on Mar 27, 2023
DeMont, thanks for sharing your rating. We're glad you enjoyed your stay and hope we can welcome you back again soon.

10/10 Excellent

Alvine

Stayed 1 night in Mar 2023
Response from Marci J on Apr 17, 2023
Alvine, thanks so much for rating your stay with us. We're glad we hit the mark and hope we can welcome you back again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Marci J on Mar 27, 2023
Thank you for sharing your rating and for letting us know you enjoyed your experience with us. We hope we get the pleasure of welcoming you back again soon.

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Marci J on Apr 2, 2023
Devin, thank you kindly for rating your stay with us. We hope we can welcome you back again soon for another wonderful visit!

10/10 Excellent

Danya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean and comfortable. I was surprised there was no microwave. The staff was friendly and helpful.
Stayed 1 night in Mar 2023
Response from Marci J on Mar 12, 2023
Thanks for sharing your feedback, Danya. We're glad you enjoyed your experience with us. We enjoyed serving you and hope we can welcome you back again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Marci J on Mar 6, 2023
Michael, thank you for rating your stay with us. We're glad you enjoyed it. If there's anything we might do to make your next visit even better, please reach out while you're here and let us know. Enjoy your week!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The politness of the staff
Stayed 1 night in Feb 2023
Response from Marci J on Feb 26, 2023
Christopher, it's always a pleasure to hear from our guests. Thanks for the kind accolades to our team. We look forward to your next visit.

8/10 Good

Sergey

Stayed 2 nights in Feb 2023
Response from Marci J on Feb 26, 2023
Sergey, thanks for rating your stay with us. We're glad you enjoyed your visit. If there's anything we might do to make your next visit even better, please let us know while you're here. See you again soon.

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property. Clean and staffed with helpful people.
Stayed 1 night in Feb 2023
Response from Marci J on Feb 26, 2023
George, thank you kindly for your feedback and for recommending our hotel to others. We hope we get the pleasure of welcoming you back again soon. All our best!

4/10 Poor

Marion

Liked: Cleanliness, amenities, property conditions & facilities
We had booked a room with 2 Queen beds and got a room with one King. Hotel said they were booked and that if we book through a 3rd party we are not guaranteed what we booked.
Stayed 2 nights in Jan 2023
Response from Marci J on Feb 7, 2023
Marion, thanks for sharing your feedback. We're sorry for the disappointment with your room. When room inventory isn't available, we do our best to accommodate reservations the best we can. We hope you'll choose to stay with us again, and you're always welcome to continue to book here or direct on marriott.com. Thanks!

8/10 Good

Peter, Pittsford

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to skiing
Stayed 6 nights in Jan 2023
Response from Marci J on Jan 29, 2023
Peter, thanks for choosing to stay at Courtyard by Marriott Sandy for your ski vacation. We're delighted it worked so well for you. We hope can welcome you back again and that you discovered why Utah is the greatest snow on earth. :)

8/10 Good

Sebastian