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Jared, thank you so much for choosing to stay with us. We're glad the location worked well for you and hope that next visit will be just around the corner.
Lacie, we're glad you had a great stay at our hotel. Thank you for sharing and for recommending our property to others. We hope we can serve you again in the near future.
2/10 Terrible
John
Mar 23, 2024
John
Stayed 2 nights in Mar 2024
Response from Marci J on Mar 24, 2024
John, thank you for sharing your rating. We're disappointed to see that your experience with us wasn't better. Can you kindly let us know what went wrong? It's difficult to make the situation better without feedback. We hope to hear from you.
Clean and spacious, Quiet, great movie choices, close access to restaurants and shopping
Wendy
Stayed 1 night in Feb 2024
Response from Marci J on Feb 26, 2024
Wendy, thank you so much for choosing to stay with us. We appreciate your feedback and are glad you enjoyed a clean, quiet stay. We hope we can serve you again soon.
Eric, we're glad you had a great experience at our hotel. Thank you for sharing and for recommending us to others. We hope we can welcome you back again soon.
Alejandra, thank you so much for staying with us, and we're glad you liked your visit. We liked serving you and hope we can welcome you back again in the near future.
Front Desk agent Hope, was very courteous, friendly and helpful.
Dylan, from Maintenance, was courteous and resolved an A/C issue in my room quickly and efficiently.
G Leilani
Stayed 2 nights in Jan 2024
Response from Marci J on Jan 18, 2024
G Leilani, thank you for letting us know our front desk associate, Hope, was courteous, friendly and helpful. We'll share that with her as well as the management and maintenance teams. We hope we can welcome you back again soon.
8/10 Good
Sara
Jan 10, 2024
Sara
Stayed 1 night in Dec 2023
Response from Marci J on Feb 4, 2024
Sara, thank you so much for sharing your rating and for recommending our hotel to others. If there's anything we might do to m make that next visit even better, please reach out. Have a great day!
Chris, thank you so much for sharing your rating and for recommending our hotel to others. We hope we can welcome you back again soon.
4/10 Poor
Derek
Traveled with family
Dec 23, 2023
Ok
Promised kids a pool and hot tub
Derek
Stayed 1 night in Dec 2023
Response from Marci J on Dec 31, 2023
Derek, thank you so much for choosing to stay with us. We can see you listed your visit as "ok," and we're sorry to hear it wasn't better. If there's anything we might do to improve more specifically, we're all ears! Happy new year!
10/10 Excellent
Joseph, Spring Creek
Dec 22, 2023
Joseph
Stayed 1 night in Dec 2023
Response from Marci J on Dec 31, 2023
Joseph, thank you so much for sharing your 5* rating and for letting us know you enjoyed your visit. We appreciate the recommendation for others as well. Happy New Year! Please come visit again soon.
4/10 Poor
Verified traveler
Traveled with family
Dec 21, 2023
Liked: Cleanliness
Disliked: Room comfort
False advertising
They advertised having a hot tub but it was out of order and they said it would be working the next day but it wasn’t.
Verified traveler
Stayed 1 night in Dec 2023
Response from Marci J on Jan 1, 2024
Thanks for reaching out. We do have a hot tub and are so frustrated it is out of order too. We were hoping to get it back up and running during your visit. Sadly, we weren't able to. The pool and hot tub are still out of order, and we have to jack hammer up some of the pool deck to fix a leak in the line. We apologize again, and understand your frustration. Best wishes for a wonderful new year.
Greg, thank you so much for sharing your rating and for allowing us to serve you during your recent visit. We hope that next stay will be just around the corner.
Steve, thanks for choosing to stay with us again for another wonderful visit. We enjoy having you with us, and we hope that next visit is just around the corner. All our best!
Nice, clean hotel - great area for shopping, food and conveniently located in Sandy!
Ben and Jen
Stayed 2 nights in Oct 2023
Response from Marci J on Nov 1, 2023
Hi Ben and Jen, we're glad you could enjoy a weekend getaway with us. We hope we can welcome you back again soon for another relaxing stay here in Sandy.
10/10 Excellent
Amanda
Oct 21, 2023
Amanda
Stayed 2 nights in Oct 2023
Response from Marci J on Oct 22, 2023
Amanda, thank you so much for recommending our hotel and rating your experience here. We hope we can welcome you back again soon.
10/10 Excellent
Lisa
Oct 15, 2023
Lisa
Stayed 3 nights in Oct 2023
Response from Marci J on Nov 8, 2023
Lisa, thank you so much for the rating and for recommending our hotel to others. We hope that we can welcome you back again in the near future.
2/10 Terrible
jayavel
Oct 1, 2023
Disliked: Property conditions & facilities
jayavel
Stayed 1 night in Sep 2023
Response from Marci J on Oct 4, 2023
Jayavel, thank you so much for sharing your rating. We're disappointed to see your visit with us wasn't better. Can you kindly share more feedback so we know where we fell short? We hope to hear back from you.
10/10 Excellent
Stephanie
Sep 28, 2023
Liked: Property conditions & facilities
Amazing and clean
Stephanie
Stayed 2 nights in Sep 2023
Response from Marci J on Oct 4, 2023
Stephanie, thank you kindly for the 5* rating. We appreciate the time you've taken to share and recommend us to others. We hope that next visit will be in the near future.
10/10 Excellent
Lori
Traveled with family and small children
Sep 16, 2023
Liked: Amenities
24 hour pool and very friendly staff!
Lori
Stayed 1 night in Sep 2023
Response from Marci J on Sep 17, 2023
Lori, from all of us here at Courtyard by Marriott Sandy, we're glad you enjoyed your visit. Thank you for sharing. We enjoyed serving you. We hope your next visit is just around the corner.
10/10 Excellent
Renato
Aug 31, 2023
Renato
Stayed 1 night in Aug 2023
Response from Marci J on Sep 28, 2023
Renato, thank you kindly for rating your stay while visiting our hotel. We hope we get the pleasure of welcoming you back again soon.
No coffee until 7 a.m.???? $10.00 for a martini with 1 ounce of gun???? The breakfast sandwich was awful...worst have ever had. Room was comfortable. Front staff and dining staff were very nice.
Tim
Stayed 1 night in Aug 2023
Response from Marci J on Aug 28, 2023
Hi Tim, thanks for the feedback. Starbucks opens at 7am on Fridays and Saturdays as most people sleep in more. We've passed along your other feedback to the management team, and we hope we have the opportunity to serve you again.
The hotel is clean, rooms are nice bed was comfortable. Hope at the front desk went above and beyond both times we stayed here.
Delia
Stayed 2 nights in Aug 2023
Response from Marci J on Aug 19, 2023
Delia, thanks for letting us know you enjoyed a comfortable stay with us. We enjoyed serving you and appreciate your loyalty to our hotel. We can't thank you enough and hope to serve you again soon.
The only thing that I wish was different was the beds! They are hard - super hard. Other than that, everything was perfect!
Savannah
Stayed 1 night in Jul 2023
Response from Marci J on Jul 17, 2023
Thank you for sharing your feedback, Savannah. We appreciate the time you've taken to share after your visit. Most importantly, thank you for choosing to stay with us. We understand the importance of a good night's sleep. We respect that bed preference and comfort are individual preferences, and we're sorry we fell short from what you desire. We do hope we can serve you again in the near future. Again, thank you!
10/10 Excellent
Kurtis, Enoch
Jun 27, 2023
Kurtis
Stayed 2 nights in Jun 2023
Response from Marci J on Jul 20, 2023
Kurtis, thank you so much for sharing your 5* rating with us. We're glad you enjoyed your visit at our hotel, and we hope we can welcome you back again soon. All our best!
The cleanliness was wonderful. Beds were so comfortable.. breakfast was great.
However in the shower, there was no body soap in the dispenser, and it was hard to read the writing on the bottles / containers in the shower to know which was shampoo, conditioner, or body cleanser.. . Overall great.. n
Joan
Stayed 2 nights in Jun 2023
Response from Marci J on Jul 4, 2023
Joan, thanks so much for choosing to stay with us. We're glad you had a comfortable visit. We apologize the soap was overlooked. When you stay with us again, please reach out while you're here so we can immediately correct any issues. Have a wonderful day!
Cindy, thanks for choosing to stay with us and for recommending us to others. We hope we can welcome you back again soon.
10/10 Excellent
Alice
Jun 5, 2023
Alice
Stayed 3 nights in Jun 2023
Response from Marci J on Jul 4, 2023
Alice, thank you so much for rating your stay with us. We're glad you enjoyed it and can recommend us to others. We hope we can welcome you back again soon.
10/10 Excellent
Andrea
Jun 5, 2023
Andrea
Stayed 3 nights in Jun 2023
Response from Marci J on Jul 4, 2023
Andrea, many thanks for rating your stay and for letting us know how we did. We hope your next visit is just around the corner.
My mother recently traveled to visit my nephew, she is not familiar with ride share apps (Uber/Lyft) so when there were no taxi's available because of an event in town, the staff booked her ride to and from the hospital. They went above and beyond good service!
Delia
Stayed 1 night in May 2023
Response from Marci J on May 30, 2023
Delia, thank you so much for sharing your thoughtful feedback. We're glad we were able to help your mother out with a ride to and from the hospital. It would be an honor to serve her again. Thank you!
The rooms are made up from old construction and while it was clean, it was so much worse than the pictures. If you stay here, plan a chiropractor visit afterwards because the beds are awful and we’ll never be back!
Verified traveler
Stayed 1 night in May 2023
Response from Marci J on May 14, 2023
Thanks for sharing your feedback. We appreciate the time you've taken to let us know more about your stay. We're very sorry that the bed comfort wasn't to your satisfaction. We hate to lose you as a guest. If plans change, we'd love to host you once again.
Camille, thank you so much for sharing your feedback. We're glad you had a great experience at our hotel, and we hope we can serve you again in the near future when travels bring you back to the south valley area.
10/10 Excellent
Ashley
Traveled with family and small children, Traveled with group
The staff was amazing and so kind. Everything was clean. The pool is open 24 hours. Great location. Super close to the mall and restaurants.
Ashley
Stayed 1 night in Apr 2023
Response from Marci J on Apr 2, 2023
Ashley, we're glad you had a wonderful stay with us and enjoyed the location, the pool and our proximity to the mall and restaurants. We hope we get the opportunity to serve you again soon.
Thank you for sharing your rating and for letting us know you enjoyed your experience with us. We hope we get the pleasure of welcoming you back again soon.
Clean and comfortable. I was surprised there was no microwave. The staff was friendly and helpful.
Danya
Stayed 1 night in Mar 2023
Response from Marci J on Mar 12, 2023
Thanks for sharing your feedback, Danya. We're glad you enjoyed your experience with us. We enjoyed serving you and hope we can welcome you back again soon.
Michael, thank you for rating your stay with us. We're glad you enjoyed it. If there's anything we might do to make your next visit even better, please reach out while you're here and let us know. Enjoy your week!
Christopher, it's always a pleasure to hear from our guests. Thanks for the kind accolades to our team. We look forward to your next visit.
8/10 Good
Sergey
Feb 24, 2023
Sergey
Stayed 2 nights in Feb 2023
Response from Marci J on Feb 26, 2023
Sergey, thanks for rating your stay with us. We're glad you enjoyed your visit. If there's anything we might do to make your next visit even better, please let us know while you're here. See you again soon.
A great property. Clean and staffed with helpful people.
George
Stayed 1 night in Feb 2023
Response from Marci J on Feb 26, 2023
George, thank you kindly for your feedback and for recommending our hotel to others. We hope we get the pleasure of welcoming you back again soon. All our best!
We had booked a room with 2 Queen beds and got a room with one King. Hotel said they were booked and that if we book through a 3rd party we are not guaranteed what we booked.
Marion
Stayed 2 nights in Jan 2023
Response from Marci J on Feb 7, 2023
Marion, thanks for sharing your feedback. We're sorry for the disappointment with your room. When room inventory isn't available, we do our best to accommodate reservations the best we can. We hope you'll choose to stay with us again, and you're always welcome to continue to book here or direct on marriott.com. Thanks!
Peter, thanks for choosing to stay at Courtyard by Marriott Sandy for your ski vacation. We're delighted it worked so well for you. We hope can welcome you back again and that you discovered why Utah is the greatest snow on earth. :)