Ratings based on 971 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
for Business Travelersby Paul from TN
Good airport connectionPosted Oct 24, 2013
I chose this hotel based on its central downtown location, good previous ratings, and free airport shuttle. We just spent one night, but it provided all that was necessary for an early morning flight including a great buffet breakfast.
for Everyoneby A verified traveler
Posted Oct 23, 2013
for Everyoneby G from AZ
Location Location Location + great breakfastPosted Oct 22, 2013
Pros: Location. Cleanliness. Great morning breakfast.
Location: One evening I walked to City Creek Mall (very nice) and Temple Square (a must see). There were quite a few homeless people laying in the grass or cong
Very convenient to the downtown area. I used the shuttle to and from the airport.
for Everyoneby Rhodora from Toronto
Best value in the downtown locationPosted Oct 21, 2013
Pros: THE ROOM WAS WIDE AND BREAKFAST WAS GOOD.
Cons: THERE'S COFFEE IN THE ROOM BUT NO CUP FOR IT.
Location: IT'S CLOSE TO EVERYTHING. mC DONALDS, DENNY'S AND WENDYS.
The hotel was clean. friendly staff. free wifi. it was awesome. Although when i tried to extend my stay, the 2nd day rate was much higher.
for Everyoneby A verified traveler
Loved everything but the Front Desk staffPosted Oct 20, 2013
Pros: You gotta try the room with the Jacuzzi in it. So worth the few dollars more. Great Breakfast, clean room, warm pool and lots of amenities.
Cons: Everyone that has a job should smile and love it or give it to someone who will.
Location: Everythings near by including the freeway access. Easy in and out in a difficult city to get around in.
In an economy where people need jobs and in an industry that functions to please people the front desk staff left a lot to be desired.
for Everyoneby mel from BSU
Above and beyond customer servicePosted Oct 20, 2013
So we drove 5 1/2 hours for a concert that was the next day, took 3 days off and had just checked in only to find out concert was rescheduled due to dr. Orders 2 weeks later. Upset obviously, I went to the front desk who not only was the nicest and most empathetic but who called on my behalf the third party company I purchased my stay for the remainder through. He was able to get my remainder days refunded back to me, and that was above and beyond anything I've EVER experienced with the many years of hotel stays I've had. Staff was all awesome, upbeat and friendly LOVED they carried Directv !
for Everyoneby A verified traveler from Pocatello
Comfort, quality and affordabilityPosted Oct 14, 2013
We stay here often and are consistently well pleased and tell everyone about Crystal Inn.
for Everyoneby Mom
Wonderful Stay!Posted Oct 9, 2013
The hotel had the most wonderful hot buffet breakfast. It changed daily for variety. My large family was there for 3 nights. All of my kids loved the food. Everything was very clean, the staff was really great. A good exhaust fan in the bathroom which is a nice touch when sharing a room with several people. Overall very wonderful. Will stay there as many times we visit salt lake again. Close enough to Temple Square.
for Everyoneby James from Hawaii
One night, no problems.Posted Oct 2, 2013
Pros: The price was right. Great value.
Cons: Asked to have my receipt emailed to me. Have not received it yet.
Location: Some pretty good restaurants within walking distance.
Stayed at the Sheraton one block away for 3 nights then moved to the Crystal Inn. Very pleased with the bang for the buck. Selection of TV stations was much better. Breakfast was okay but what can you say, it was free. Exercise room was small but the equipment was decent. Peanut butter cookies at the front desk were a nice touch. Recommend this place if you need a decent place to sleep.
for Everyoneby clara from new jersey
salt lake city utPosted Oct 1, 2013
Pros: rooms were very clean which i never seen on any other hotel i slept before and the breakfast was the best everything fresh
best hotel i ever stayed people there treat you nicely