Ratings based on 1,647 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Everything was great

Posted Jun 27, 2015
Pros: Probably the best breakfast ever
Cons: Extend breakfast hours during weekdays
Location: Lots of free shuttles to several free sites
Could not ask for anything better, everything was perfect!
3 out of 5
by A verified traveler from San Luis Obispo,Ca.

not the best

Posted Jun 27, 2015
The main elevator was broken so we had to use the one furthest from our room. That was a pain in the butt with full hands and luggage. The hot tub was also out of order so couldn't use that. The hotel itself was hot and the room A/C never cooked the room completely. The breakfast buffet was nice and tasted ok.
3 out of 5
Recommended
for Everyone
by A verified traveler from Martinez CA

Good location for Temple Square.5 minutes by car.

Posted Jun 26, 2015
Pros: The front desk staff was very friendly and tried to be helpful. The breakfast was very good. Excellent location 10 min. from the airport and 5 min.
Cons: I think that my problems were an anomaly and overall it was a good hotel.
Location: The location was central to all the local attractions in downtown SLC and the local parks
The room was very nice,but a horrible smell was coming from the AC.The house keeping mgr acknowledged the odor and put dryer softner sheets in the vents, it didn't help.I reported it to the front desk everyday. The smell permeated my clothing and still had and odor when I unpacked at home.We were on the third floor and the elevator broke down on the second day of our four day stay. Housekeeping failed to leave shower gel and wash cloths several times and Tuesday 6/16/15 our room was not cleaned until 5:00PM
3 out of 5
Recommended
for Everyone
by A verified traveler

Very nice complementary breakfast!

Posted Jun 26, 2015
Room was nice, except the noise from the next room. The complementary breakfast was wonderful, even though there were too many people, we really enjoyed it. The location is also good. It's a recommendable hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place

Posted Jun 26, 2015
Enjoyed and were relax. Kids liked it very much with a large living room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Worland, WY

Comfortable and Affordable

Posted Jun 24, 2015
Pros: Clean, Comfortable and many sites were within walking distance but don't walk alone or at night. Pool, sauna, and gym were very clean.
Cons: Hotel elevator was out of order so we had to walk to the other end of the hotel to get the other one.
Location: Shriner's hospital ... Temple Square.. Peanut factor... places to eat...
I booked through Expedia and got an excellent rate. The room was clean, the beds comfortable, staff pleasant but busy. It was in downtown Salt Lake... Crystal Inn has 3 locations in Salt Lake so make sure you are headed to the right one... we ended up at the other end of town and had to be redirected to the correct one. GPS is not perfect..LOL
5 out of 5
Recommended
for Everyone
by A verified traveler from Halm

Great experience

Posted Jun 23, 2015
Loved the place. Had a hard time keeping the air conditioning on, but it was still a great place. The jacuzzi was a great feature.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Marys, WV

Very nice hotel. Excellent breakfast.

Posted Jun 20, 2015
Thoroughly enjoyed this hotel. Would definitely stay here again. Breakfast was superb though they could use more seating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming USA

Outstanding value!

Posted Jun 18, 2015
I was completely impressed with this hotel. We had stayed in two others over the course of this trip, and Crystal Inn was the best. I couldn't find anything to complain about! Staff was extra helpful and friendly, even though we checked in after 1am! Everything was super clean and in excellent condition. Located right in downtown close to everything you need. What a rare find at such a reasonable price!
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Everything was wonderful!

Posted Jun 17, 2015
Room was clean and staff was very helpful. Pool was good and food was great!