Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from WV

Great family hotel in SLC

Posted Jul 17, 2015
This is our second summer staying a week at this hotel. Our granddaughter lives in SLC and we try to spend at least one week with her each year with her. The room was very comfortable and inviting with plenty of room for our granddaughter. We all enjoyed the breakfast buffet very much and plan to return next year.
3 out of 5
by A verified traveler from Albuquerque, NM

Ok hotel

Posted Jul 14, 2015
Pros: The breakfast was good, and it had hot eggs, ham and coffee cake.
Cons: Pillows and mattresses.
Location: The Great Salt Lake is nearby.
In general the hotel was acceptable. The real problem was with the pillows and mattresses. The pillows were thin and lumpy. The mattress was a soft (old?). Since sleeping is the primary reason for a hotel, I have to rate this one average at best.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Always a good experience at Crystal Inn. Clean rooms and a good breakfast. Very friendly hotel staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Castro Valley, Ca.

Our trip to Salt Lake City

Posted Jun 15, 2015
Pros: Everything
Cons: Nothing
Location: It was close enough to town, yet easy to access the whole valley.
This weekend My wife graduated from college, and We spent the weekend in Salt Lake City, We stayed at the Crystal Inn at west valley. Everything was fantastic. The staff was great, the rooms were great, and the breakfast was the best I've had wile traveling. I would say anyone staying there would like it very much.
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Very comfortable, nice room, great breakfast!

Posted Jun 12, 2015
Stayed here while travelling home. Great place to stay, good sized rooms, and a very good breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was close to downtown

Posted May 19, 2015
The room needed some minor repairs. Paint peeling, screen missing, ripped shower curtain, bathtub drain broken.
5 out of 5
Recommended
for Getaway With Friends
by Debbie from price

getaway weekend

Posted Apr 28, 2015 on Hotels
Stayed there because of location to the Maverick center...nice walking distance we enjoyed it..
4 out of 5
Recommended
for Personal Event
by Norman from Wonderful Wyoming

I would stay here all the time

Posted Apr 27, 2015 on Hotels
This was a one time experience but the first room I received looked like it had been used after cleaning. They quickly gave me another room and it was fine. This hotel is in a great location for the Maverik Center or Hale Theater. It was quiet and the morning breakfast is hot and has some variety.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel and close to venue

Posted Apr 26, 2015
Pros: Friendly staff and nice room.
Cons: The bathrooms are a little small.
Location: Close to venue
The rooms have plenty of space with a separate sitting area.
5 out of 5
Recommended
for Families
by Trudee from Pocatello

West Valley wedding

Posted Apr 25, 2015 on Hotels
Fast service and friendly staff. We came to West Valley for a wedding.