Ratings based on 451 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Always a good experience at Crystal Inn. Clean rooms and a good breakfast. Very friendly hotel staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Castro Valley, Ca.

Our trip to Salt Lake City

Posted Jun 15, 2015
Pros: Everything
Cons: Nothing
Location: It was close enough to town, yet easy to access the whole valley.
This weekend My wife graduated from college, and We spent the weekend in Salt Lake City, We stayed at the Crystal Inn at west valley. Everything was fantastic. The staff was great, the rooms were great, and the breakfast was the best I've had wile traveling. I would say anyone staying there would like it very much.
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Very comfortable, nice room, great breakfast!

Posted Jun 12, 2015
Stayed here while travelling home. Great place to stay, good sized rooms, and a very good breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was close to downtown

Posted May 19, 2015
The room needed some minor repairs. Paint peeling, screen missing, ripped shower curtain, bathtub drain broken.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel and close to venue

Posted Apr 26, 2015
Pros: Friendly staff and nice room.
Cons: The bathrooms are a little small.
Location: Close to venue
The rooms have plenty of space with a separate sitting area.
5 out of 5
Recommended
for Everyone
by A verified traveler from orem, ut

Posted Apr 23, 2015
Awesome staff accommodated us even though I made aka take in booking. Very helpful. Good pool and breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Meridian, ID

Nice hotel close to entertainment.

Posted Apr 13, 2015
Great location close to Maverik Center arena and many restaurants.
4 out of 5
Recommended
for Couples
by Joe from Shelley

Nice

Posted Mar 23, 2015 on Hotels
Nice place , but I wish hotels would disclose all the fees and taxes on the website before you purchase, then find out later it went from $108 a night to $134.
5 out of 5
Recommended
for Families
by A verified traveler

Family time

Posted Mar 18, 2015 on Hotels
Stayed there for a medical appointment the next day. Everything was wonderful, the grandkids loved the swimming pool!
2 out of 5
by A verified traveler

Smelly and badly maintained

Posted Mar 17, 2015
The first room I got had a terrible smoking odor, although it was a non-smoking room. I asked to change the room, which they did, the new one I got just smelled of mold or something, and it's not that I'm very sensitive to smells. In the room, the bathroom fan was noisy, the bathroom fluorescent light was buzzing like it was taken from a David Lynch film and the fridge was making such a load noise I had to unplug it so I could sleep. The room was reasonably clean. I came in late and only stayed one night so didn't want to deal with looking for another hotel but if I was planning a longer stay I would have certainly switched.