Ratings based on 881 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire, UK

Exceptionally good value

Posted Jun 26, 2015
The suites are lovely - large, tastefully furnished, very well equipped and extremely comfortable. The hotel has a nice pool and jacuzzi and, although not right at the centre of downtown, it is not far away and there are several good shops, bars and restaurants close by. We are at the end of a four week tour and keep making comparisons with this hotel as it has been by far the best value for the quality you get.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, MO

Convenient hotel stay

Posted Jun 16, 2015
Pros: Location, room was large and comfortable, clean, friendly staff
Location: Starbucks is nearby and it is close to downtown - walkable
This hotel is in a great location and is right near a Starbucks for your morning caffeine. I liked that there was a free airport shuttle but it only leaves at the hour which compromises flexibility a bit if your stay is short (mine was). Overall great hotel and would recommend to anyone!
5 out of 5
Recommended
for Everyone
by A verified traveler

BEST HOTEL IN SLC

Posted Jun 5, 2015
Pros: very clean and comfortable. large suites. great location easy freeway access
Location: LDS walking distance. Great restaurants walking distance
very clean and comfortable. large suites. great location easy freeway access
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 26, 2015
Traveled with children and these rooms are nice and big for the same price elsewhere for a tiny room, it was nice having a fridge and microwave and a separate living room. Very pleased with our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Great hotel!

Posted May 26, 2015
Immaculate hotel! Staff was friendly, room was very spacious, comfortable bed! Would stay there again! Walking distance to Temple Square!
5 out of 5
Recommended
for Everyone
by A verified traveler from Albany, NY

Probably the best option for downtown SLC

Posted May 11, 2015
Pros: Location, room size and cleanliness head and shoulders above other SLC options
Cons: Offer free bottled water in room
Location: It's close to anything downtown, including U campus
Location is ideal, and the free parking is a definite plus. Rooms are spacious and comfortable. Overall an outstanding experience.
2 out of 5
by A verified traveler from R,NY

Posted Apr 20, 2015
The hotel it's self promised me a shuttle back and forth from the convention center before I decided to book through Expedia and out of the 27 times I went back and forth from the convention center, the shuttle was only available 2 times! I was also told I would be charged on check out and incidentals and taxes would be all held on check in, however, every single day the hotel was holding a different amount on my card hence throwing off my entire budget during my trip. When checking out a front desk clerk asked me what I thought about my stay and I kindly expressed the negatives and she did nothing about it nor apologized, and "well okay". This hotel customer service really sucks ! They didn't even offer me a warm cookie to make me feel better.
3 out of 5
by A verified traveler from Seattle

Affordable but less than ideal location

Posted Apr 12, 2015
Pros: The beds are comfortable.
Cons: New windows would be great.
Location: Location is not ideal and there is nothing interesting close by.
We stayed at this hotel in November 2015. The outside looks a bit dated, but the inside is not too bad. The atrium in the middle is nice and all of the doors open to the atrium. We stayed in a one bedroom suite and the room was smaller than anticipated. The room was clean and the bed was comfortable. We had a view of downtown, but unfortunately the condensation between the window panes kind of ruined it. The first morning we were there the power went out at about 7am and remained out for most of the day. We received a free breakfast that morning, but it was cold by the time we went down to the restaurant. The hotel is close to the light rail if you want ti take it downtown. It is really quite a walk to get downtown especially in the cold. The neighborhood around the hotel is less than ideal, as it seems to be a haven for the homeless. We did not feel safe walking in the area. All in all the hotel is reasonably priced, but due to the location, I would not stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southeast UT

Beautiful hotel. Very, very nice.

Posted Mar 30, 2015
Very, very nice stay. Lovely rooms. Very clean. Great pool. Great staff.
4 out of 5
Recommended
for Couples
by susan from cortez

Great Suite

Posted Mar 29, 2015 on Hotels
very nice suite in a great location. Breakfast was excellent.