Ratings based on 624 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Nov 12, 2014
Pros: Friendly staff, the right price and spacious suites
Cons: Clients should be informed to call the hotel for airport shuttle pickup
great location to walk to downtown and restaurants, Super comfortable beds and large comfortable suites
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted Nov 7, 2014
Our stay at the Double Tree was nice. The room was very nice, it was quiet, and we received fresh, warm chocolate chip cookies when checking in. You can't beat that service!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to SLC attractions

Posted Nov 3, 2014
Stayed in SLC area to attend a wedding - a short drive to just about everything. Chocolate chip cookies upon check in and complimentary parking are a huge plus!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ladera Ranch, CA

Posted Nov 2, 2014
Enjoyed our stay at the Doubletree. The room was clean and comfortable. The staff was friendly and helpful. The shuttle was such a help getting to and from town. I would stay again and recommend it my friends.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very good room, average service

Posted Oct 29, 2014
Pros: The room, except for the TV dropping out frequently.
Cons: Customer service and the restaurant
Location: Near downtown you can get to most places
First of all I got an excellent rate for a King Suite Room which was more than spacious. My room was always kept very clean and the hotel is well placed for access to walking or catching the tram to downtown. Here's my not so good experiences: One night I just wanted a burger while watching the game (which by the way the digital signal dropped out frequently) and rang for room service. 30 mins passed no burger, so I rang and was told the burger will be there in 2 minutes, 15 minutes it turns up I sit down take a bite and the food is cold. I ring room service again and they say someone will be up with another burger, 30 minutes later nothing. Eventually I rang the front desk and explained the front desk, who response was they will be no charge and we get the food collected. An apology would have been appreciated. Secondly, I booked the hotel shuttle for the airport in the morning of the day before and then came back later in the evening just to check I was on the shuttle. The front desk had no record of the booking so good job that I checked. Thirdly, I had a call that my credit card for incidentals was declined. This had me in a panic, i checked online and everything seemed fine and so rang my credit card organization and was told everything was fine. I went down to the front desk and they had enter the number in incorrectly, thus causing me a lot of unnecessary hassle. Lastly, I did have breakfast one morning in the hotel and I would not bother again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2014
Very nice hotel room was clean and very big and comfortable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom honolulu, hi

Highly recommended

Posted Oct 27, 2014
The entire hotel was very nice. The room was nice and clean. Overall, a very good experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nevada

Close to U of U

Posted Oct 18, 2014
Pros: My room!
Cons: The parking garage
Location: Close to the Gateway mall and downtown
After getting past the sketchy parking garage- dark, no elevator, scary stairwells once inside the hotel and their staff was excellent. The room was super clean and comfortable. Will continue to come back and stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Springville, UT

Great Downtown Hotel

Posted Sep 29, 2014
Pros: The quality of the rooms, the free parking, and the quiet atmosphere.
Location: Good Restaurants and Coffee Shops. Easy access to transportation system. Near everything in Salt Lake City.
I was greatly and pleasantly surprised by this hotel. Great location for everything in Salt Lake City. We stay up there often for University of Utah football games. This hotel was the best so far and at a good price. Very roomy and comfortable.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 29, 2014
The facilities were nice. Pool small and crowded with very little kids. Great place for families as you have two separate rooms to sleep