Ratings based on 338 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
75% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from salt lake city

Posted Aug 25, 2014
I needed a place to stay for two nights. I knew it wasn't gonna be great but it was worse than expected. The room looks ok at first but there's cracks and spots on the toilet, the shower, and walls. The sheets and blankets had holes and the 2nd lock on the door had been ripped right out. Didn't sleep both nights because people were yelling right outside my room all night long. There was a tree outside my room that had pants hanging from it. Staff was rude at check in but friendly at check out. Keep looking.
3 out of 5
Recommended
for Students
by A verified traveler from Iowa City, IA

Decent hotel close to the Red Iguana

Posted Aug 21, 2014
Pros: The cheap price.
Cons: The overall cleanliness of the rooms.
The hotel was definitely nothing fancy. I would only recommend this place to friends because it is cheap. Book online to get the best deals, if you walk in they give you their daily rate. The breakfast was a standard continental breakfast, but unlike the Econo Lodge in Omaha this place does not water down their juices or coffees. The first room we got assigned to smelled like urine so we requested to be changed to a new room which the receptionist gladly obliged to.
3 out of 5
Recommended
for Everyone
by A verified traveler

Older hotel that shows its age.

Posted Aug 13, 2014
Older motel but room was clean and comfortable. Front desk folks were friendly and helpful in answering questions about the town. Had to put the A/C down to an indicated 60 to get it to cool but that got it down to a comfortable (68 to 70ish) level. The hotel has it's own van service but we did not use it, so we can not comment on the service.
1 out of 5
by A verified traveler

Terrible Maintenance and room service

Posted Aug 12, 2014
Pros: Nothing. Could have got everything with no hassles from other hotels of same grade.
Cons: Please improve customer service.
Very poor service from the reception especially when called for service. Something as urgent as water not coming from sink took them the whole day to find a person and fix it for us. This effort took me atleast 4-5 phone calls to get it done. This is something not accepted for a room I paid so much.
1 out of 5
by A verified traveler from Burley, ID

Posted Jul 31, 2014
Pros: nothing
Desk clerk was a rude old man! Room was filthy...carpet gross! I wouldn't let my grandson's on the floor without shoes. We stayed somewhere else on our trip back through.
2 out of 5
by A verified traveler from iowa

You get what you pay for

Posted Jul 29, 2014
Staff was very nice but the hotel needs a major update which is happening soon I have been told. Holes in walls, musty smell. Not enough plug ins for all the utilities. Pool was good but continental breakfast was weak. Packages of donuts and coffee.
1 out of 5
by A verified traveler

Horrific adventure

Posted Jul 21, 2014
Pros: Other than location absolutely NOTHING!!!!!!!!!!!!
We rented 2 rooms the first room smelled of mold and mildew but was moderately clean however, the water temperature would switch from hot to cold with no warning. The second room air conditioning was not working. We discovered this at approximately 1130 P.M. in the evening, the desk clerk stated that the computer system was shut down and she could not move us but did furnish us with a single speed box fan that only provided minimal air flow when place against an open window, the temperature in the room was well above 95 degrees. The following morning at 6 A.M. we returned to speak to management they stated they would have maintenance fix it immediately. We returned to our room at 330 P.M. the issue was still not fixed. At 430 P.M. we again had to return to the office where we practically had to threaten management with a law suit in order to receive another room. The room we were moved to had a working air conditioning along with a large number of ants, a toilet that clogged when used and as with all the rooms was not cleaned properly. Along with these issues the maids only entered one of our rooms during the 4 day stay. They did not make the beds or clean the bathroom they only restocked the towels in the kids room and did throw away my daughters food that had no appearance of being trash. I would strongly suggest that you not use this motel or if you do, do so at your own risk.
3 out of 5
by A verified traveler from Wyoming

facilities

Posted Jul 21, 2014
Pros: location
Cons: update on the rooms.
Location: LDS Temple Square, Airport, Family History Library, Conference Center, LDS History Muesum.
Stains in the carpet. Noisy airconditioner. Was told someone would come to work on it, but never showed.
1 out of 5
by A verified traveler from Naples, FL

WHAT A MESS OF A PLACE

Posted Jul 9, 2014
Pros: nothing at all, not even the staff!
Cons: to start, the terrible stench to the "none smoking" rooms
Location: this place must be avoided by all
This place was enough to remind me that Salt Lake City can be and should be avoided if possible. On a 14 day trip this had to be the worst place that I have ever stayed in.
3 out of 5
by A verified traveler

Posted Jun 15, 2014
It was fine. Hotel staff were great. It was inexpensive, so you get what you pay for in the room, but it was decent. I would stay again.