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Reviews of Fairfield Inn By Marriott Salt Lake City South

2.5 out of 5
Fairfield Inn By Marriott Salt Lake City South
594 W 4500 S, Salt Lake City, UT

Reviews

8.8

Excellent

Rating 10 - Excellent. 347 out of 588 reviews" "
Rating 8 - Good. 157 out of 588 reviews" "
Rating 6 - Okay. 42 out of 588 reviews" "
Rating 4 - Poor. 17 out of 588 reviews" "
Rating 2 - Terrible. 25 out of 588 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Emily was at the front desk when we checked in. There was a large group of rather confused and unprepared travelers ahead of us. Emily navigated the steady stream of obstacles they provided quickly and professionally. Including, if I overheard correctly half of their group booking at the wrong hotel. Emily was courteous and professional with them beyond my personal threshold for incompetence. After handling the group, she checked us in and even fixed an issue for me. Which, again was my fault not the hotels. I typically don't write reviews but I want to recognize Emily for her professionalism and understanding. We travel a lot and life would be much better if every front desk had an Emily.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicholas

Stayed 4 nights in Mar 2024

4/10 Poor

Oscar

Disliked: Cleanliness
I found two small cockroaches in my room. The hotel offered and executed a deep clean as a result. I was also charged twice for use of the washing mashine, for which I was promised a refund which I am still waiting for.
Stayed 5 nights in Jan 2024

10/10 Excellent

Angie

Stayed 1 night in Dec 2023

10/10 Excellent

Jo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Eli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kathryn B.

Stayed 1 night in Nov 2023

10/10 Excellent

CINDY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023

10/10 Excellent

Drake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Ted

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient location, staff could have been friendlier
Stayed 1 night in Nov 2023

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay here again.
Marriott has a reputation for being a nice, clean hotel and this location lived up to it. I was in town for business and needed a quiet, comfortable place to work. I stayed in a first-floor suite. The room had a nice desk for my laptop and tons of places to plug in my stuff. There was a comfy couch with an ottoman and a table where I could put food/drinks while I watched TV. There are only two small things that would have made it perfect. The walls are thin so I could hear the people in the next room talking/snoring etc. Also there needs to be a brighter light over the bathroom vanity. Other than that this place is great. Will definitely stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sally

Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in Oct 2023

8/10 Good

Jaimi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just awesome!
The young lady working the front desk was so amazing!! I'm in Utah because my dad had 2 strokes & was life flighted down here to the University hospital. She was extremely friendly & helpful making a stressful trip a little less stressful! Which hasn't been the case this whole trip she will never know how extremely thankful I am for her!!
Stayed 1 night in Oct 2023

10/10 Excellent

SEBASTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
AMAZING as is usually the case with Marriott Hotels.
Stayed 1 night in Oct 2023

10/10 Excellent

Rich

Stayed 1 night in Oct 2023

10/10 Excellent

Beverly

Stayed 1 night in Oct 2023

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
I went down to the lobby with my family on Saturday evening to watch some college football and eat some snacks. I asked the young lady at the front desk to turn on the tv. She said sure. I then asked her to change the channel to the college football game from CNN since there was no one else watching. She said unfortunately that’s the only channel we can watch. The day before the person at the front desk gave me the remote as I worked there in the lobby and told me I can watch whatever I wanted. We packed our stuff and headed back to our room. Just confusing, disappointing and outright rude.
Stayed 5 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our stay
Stayed 1 night in Sep 2023

10/10 Excellent

Chung

Stayed 1 night in Sep 2023

10/10 Excellent

Manuela

Stayed 1 night in Sep 2023

8/10 Good

Martyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Kodie

Stayed 1 night in Aug 2023
Response from Harsh Soni on Aug 31, 2023
Thanks for Sharing your experience with us. Hope to see back soon, when you are in the area!

10/10 Excellent

Alisa

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sydnee Shiner on Aug 28, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
We had a ok stay, the room was nice, clean and a great location for why were in SLC. We did find the pillows weak, and bed was ok. We did have some late-night noise above us which made it a little difficult to sleep. The front desk was very good to us, and I am thankful for their help.
Stayed 2 nights in Aug 2023
Response from Sydnee Shiner on Aug 28, 2023
Dear Valued Guest,Thank you for your honest rating and feedback! We apologize that your room didn't meet your standards; this information has been shared with our housekeeping team. We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

8/10 Good

Tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

10/10 Excellent

Sherrie, Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the Salk Lake Valley and right off the freeway. Breakfast options were great and delicious.
Stayed 1 night in Aug 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating and feedback! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2023
Response from Harsh Soni on Aug 31, 2023
Thanks for Sharing your experience with us. Hope to see back soon, when you are in the area!

10/10 Excellent

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2023
Response from Harsh on Sep 11, 2023
Dear Miranda,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Harsh SoniGeneral ManagerFairfield Inn harsh@redstonehotelgroup.com801-265-9600

10/10 Excellent

Rand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
My only critique is that the pool had algae. Everything else was perfect.
Stayed 1 night in Aug 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Yummy cookies
Stayed 1 night in Aug 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and clean hotel
The hotel was very clean and the staff is very friendly and efficient. Also the breakfast was good.
Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Aug 7, 2023
Dear Valued Guest,Thank you for your honest rating and feedback! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay option
It was quiet and clean. The staff was very nice and the breakfast was delicious.
Stayed 2 nights in Jul 2023
Response from Sydnee Shiner on Jul 31, 2023
Dear Valued Guest,Thank you for your honest rating and feedback! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

8/10 Good

Elgie

Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Aug 7, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

4/10 Poor

Eugene

Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Jul 27, 2023
Dear Valued Guest,Thank you for your honest rating. We apologize that we fell short of your expectations. We hope that we can provide a better stay in the future.

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool and spa were open. Laundry facilities are clean and work great.
Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Jul 26, 2023
Dear Valued Guest,Thank you for your honest rating and review! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

10/10 Excellent

Javier

Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Jul 26, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

10/10 Excellent

Kim

Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Aug 25, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

10/10 Excellent

Porfirio

Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Jul 19, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope to see you again in the near future!

6/10 Okay

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to areas of interest
Stayed 2 nights in Jul 2023
Response from Sydnee Shiner on Jul 17, 2023
Dear Valued Guest,Thank you for your honest rating and feedback. We hope to see you again in the near future.

10/10 Excellent

Kima

Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Jul 13, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope we see you again in the near future!

10/10 Excellent

Lucy

Stayed 1 night in Jul 2023
Response from Sydnee Shiner on Jul 13, 2023
Dear Valued Guest,Thank you for your honest rating! We appreciate you staying with us here at the Fairfield Inn by Marriott Salt Lake City South! We hope we see you again in the near future!