Ratings based on 758 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New England

Friendly hotel w/good perks

Posted Jan 5, 2015
Pros: Super accommodating staff Awesome complimentary breakfast Complimentary hotel shuttle within 5 miles Convenient location to ski shuttles, train station, mall, restaurants Out door pool/hot tub Con: Housekeeping poor - bed never made up, was supposed to have sheets changed after 3 days, never even had housekeeping service that day-dirty towels on floor, trash overflowing. Another day walked in to dirty rag left on kitchen counter, cupboards left open, trash not emptied, no toilet paper and dirty towels again not picked up or replaced. Apologizing staff but no improvement in 6 days!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom neto

Best Place to stay at the SLC valley!

Posted Jan 2, 2015
Great place, food location and Nice staff. Breakfast service needs management attention since everyday of our Stay something was not Being replaced/supplied (glasses, food, silverware. Olher that that its your best option in the Salt Lake area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Snowbird/Alta

Posted Dec 31, 2014
Nice stay. Found some decent places to eat nearby in Sandy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel just off the freeway!

Posted Dec 13, 2014
We have stayed at the Hyatt before. It is a nice hotel with easy freeway access. The rooms are large and spacious and clean. Breakfast is okay and overall the hotel is nice for the money. We will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2014
Rooms are super nice and clean and fully equipped I loved it
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas Texas

great staff, great accommodations and good food

Posted Dec 4, 2014
Pros: the nice room
Cons: the daily cleaning was not great. the staff put dirty dishes in the drawers.
Location: location is great to freeway, shopping and mostly our grandbaby!
The staff was extremely friendly and helpful always. loved the room, work out facility and pool. The social hour was nice and breakfast was great.
5 out of 5
Recommended
for Business Travelers
by Susanfrom Chicago

Great Hotel with Lots of Extras!

Posted Nov 20, 2014 on Hotels.com
Great staff - very friendly. Rooms were spacious. We loved the morning breakfast buffet with custom-made omelettes and the social hour in the evening. Great location - close to everything. We loved the week we spent there!
5 out of 5
Recommended
for Business Travelers
by REBECCAfrom Amherst, MA

nice hotel

Posted Nov 20, 2014 on Hotels.com
The first night I stayed, the heater was out of order but after fixing, the second nite is very comfortable.
5 out of 5
Recommended
for Couples
by Markfrom Victorville

Great place to stay

Posted Nov 20, 2014 on Hotels.com
One of the best rooms we have ever stayed in.
5 out of 5
Recommended
for Business Travelers
by Judyfrom Knoxville TN

better than home

Posted Nov 19, 2014 on Hotels.com
excellent services from hotel staff. convenient to light rail from airport.