Ratings based on 656 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Idaho

Nice hotel close to everything

Posted Mar 25, 2015
We stayed downtown on a family vacation. We were able to walk most places downtown. The staff was very friendly and they are even shipping some items that we accidentally left behind.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Friendly, clean, comfortable

Posted Mar 23, 2015
Stayed for a week and was provided with complimentary fridge which was very helpful. Staff very helpful with directions and calling for taxi when needed. Rooms were fresh, clean and well serviced each day. Good variety at breakfast. Had a great week.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2015
Not bad visit. Elevators slow, hot tub not hot same temp as pool. Breakfast and room was good.
3 out of 5
Recommended
for Families
by A verified traveler

Very cozy & comfy

Posted Mar 9, 2015
Pros: Staff, beds, location
Cons: warmer pool, try not to put guests with children next to the elevator.
Location: within walking distance of energy solutions arena and a short drive to Hogle Zoo.
The beds were probably the most comfortable hotel bed I've slept in. Very comfortable and easy to relax. The staff was very friendly, check in was speedy and the rooms were very clean. Downfalls, we were next to the elevator so it was a fairly loud night and we had 2 children with us. I thought with 2 kids listed they would maybe have suggested a different room for us. Also, the pool was chilly and the water had been splashed out so bad there was a huge puddle right in front of the doorway entering the pool. It's a great location and I would probably stay there again if I had an event in downtown SLC.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2015
Good customer service and convenient morning breakfast. Room was very clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom austin

Nice hotel

Posted Mar 3, 2015
Nice hotel close to airport but pool was closed and we were not informed prior to coming. We were told Expedia should have notified us since we bought our tickets through them; otherwise nice stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Work

Posted Mar 2, 2015
Cons: Breakfast poor but standard american fare
Location: 20 min walk into town centre
Clean and quick and easy rooms large and staff friendly everything you need.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Price Utah

Welcoming place

Posted Feb 27, 2015
Pros: Great staff
Cons: Inside front entrance door could self open like the outside front entrance. It was awkward to stop and free up your hands to open it.
Location: Very close to Energy Solutions Arena, Salt Palace and many restaurants within walking distance.
The staff and accommodations were very welcoming after long days of business. I had a room directly across from the elevator and was worried about noise, but my room was quiet and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent service, amenities, location

Posted Feb 23, 2015
Had a great experience starting with friendly, courteous, knowledgeable, mature front desk staff. Room was clean and large. Wifi was free and easy to hook up to and stay on. Free breakfast far exceeded my usual experience, both in quality and variety of food as well as quality of seating area. Fresh baked cookies out at all times, even in the evening upon returning from skiing. Indoor pool and hot tub was clean and inviting. 2 computers in business center to print out boarding passes. Close to ski rental place and numerous restaurants and convenient to highways.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2015
great rooms and staff. Close to shopping and downtown.