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The staff was very welcoming and helpful. We were able to drop our rental car off today before flying out tomorrow because the Hotel offers a shuttle service 24 hours a day! That is so helpful to us. The room was nice and clean, large, the bed comfy, and dinner was a short walk away. Will stay here again if we fly back into Salt Lake City Airport!
Kelly
Stayed 1 night in Apr 2024
8/10 Good
Kristie, Nampa
Apr 19, 2024
Liked: Cleanliness, staff & service, amenities
The Hampton by airport appeared to be slightly outdated in comparison to other Hampton Inns. Beds were ok comfortable.
Hi Alan, Thank you so much for the 5/5 rating! We are so happy that you enjoyed your stay with us and that we met your expectations during your visit. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back to our hotel soon!
8/10 Good
Antjuan
Business traveler
Apr 13, 2024
Ok
Antjuan
Stayed 1 night in Apr 2024
Response from KB on Apr 15, 2024
Hi Antjuan, Thank you for taking the time to leave feedback on your most recent stay with us. We are happy to see that you enjoyed your stay at our hotel. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back to our hotel soon!
Hi Rebecca, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy to hear that the hotel was clean and quiet and our staff were friendly. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Hi David, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy to hear that your room was clean, quiet and spacious. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back to our hotel.
Hi Davif, Thank you for taking the time to rate your most recent stay with us, it is greatly appreciated. We are so happy to see that you enjoyed your stay with us and that we met your expectations. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Hi Blaine, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy you enjoyed your stay with us. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate you business and hope to welcome you back to our hotel soon!
Convenient and close to airport for early morning flight. Free breakfast snd shuttle service to airport appreciated. Clean. Friendly staff.
Natasha
Stayed 1 night in Mar 2024
Response from KB on Mar 13, 2024
Hi Natasha, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy to hear that our staff were friendly and that you enjoyed your stay with us. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
We had friendly help from the front desk and the airport shuttle drivers for a last-minute overnight stay due to canceled flight. Comfortable king bed, temperature control good, nice shower. Quiet. The front desk supplied us with emergency personal care items. Good available early in the morning - grab and go (some items from the rebar also).
Jan
Stayed 1 night in Feb 2024
Response from KB on Mar 13, 2024
Hi Jan, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are very happy to hear that our staff were friendly and that your bed was comfortable. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Hi Adam, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy to hear that you enjoyed your stay with us and that we met your expectations. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back to our hotel soon!
All staff were professional, friendly, and helpful. My room was reserved through a third party and did not show up in their system. The staff helped get me the room I had reserved, werked with the third party, and mafe me feel very welcomed.
Sandy
Stayed 1 night in Feb 2024
Response from KB on Feb 27, 2024
Hi Sandy, Thank you for taking the time to leave feedback on your most recent stay with us. I am so happy to hear that the front desk staff was professional and friendly, and that they were able to get you into the room you had reserved with us. Thank you so much for your patience while they got it figured out. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
10/10 Excellent
Jennifer
Feb 23, 2024
Jennifer
Stayed 1 night in Feb 2024
Response from KB on Mar 25, 2024
Hi Jennifer, Thank you for taking the time to rate your most recent stay with us, it is greatly appreciated. We are so happy to see that you enjoyed your stay with us and that we met your expectations. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
10/10 Excellent
John, West Harrison
Feb 10, 2024
John
Stayed 1 night in Feb 2024
Response from KB on Mar 25, 2024
Hi John, Thank you for taking the time to rate your most recent stay with us, it is greatly appreciated. We are so happy to see that you enjoyed your stay with us. I would like to thank you for choosing our Hampton Inn & Suites Salt lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Everything was great except my room was right next to the elevator. Every time the elevator was used, it sounded like some large machinery was going to break down which kept waking me up at night. Please fix the elevator.
Ingrid
Stayed 1 night in Feb 2024
Response from KB on Feb 12, 2024
Hi Ingrid, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. I am sorry to hear that you found the elevator was noisy when in use, on your next visit we will assign you a room away from the elevator to prevent any outside disturbances. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back to our hotel.
Hi Railynne, Thank you for taking time to leave feedback regarding your most recent stay with us. Here at Hampton Inn, we strive to ensure our guests leave our facility 100% happy with their stay and I am pleased to hear we met your expectations. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
2/10 Terrible
Joseph
Business traveler
Jan 23, 2024
Well thought I paid Expedia for room so imagine the surprise when the charge me another $140.00 at check in and $20.00 that will be returned to me when I check out. Pretty messed up to spring an extra charge on someone
Joseph
Stayed 1 night in Jan 2024
Response from KB on Jan 23, 2024
Hi Joseph, I am very sorry to hear that you were charged an extra 140 from our hotel. I have looked into the issue and have issued the credit of 140.86, please allow 5-10 business days from today's date to see that credit back to your account. I am very sorry for the inconvenience this may have caused. We do appreciate you staying with us and hope for an opportunity to better your experience with us.
10/10 Excellent
Mihai
Jan 23, 2024
Mihai
Stayed 1 night in Jan 2024
Response from KB on Jan 24, 2024
Hi Mihai, Thank you for taking the time to rate your most recent stay with us, it is greatly appreciated. We are so happy to that you enjoyed your stay with us. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel. We appreciate your business and hope to welcome you back to our hotel soon!
8/10 Good
Damon
Jan 19, 2024
Damon
Stayed 1 night in Jan 2024
Response from KB on Feb 8, 2024
Hi Damon, Thank you for taking the time to rate your most recent stay with us, it is greatly appreciated. We are so happy to see that you enjoyed your stay with us. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Room and bathroom were spotless. Nice breakfast and quiet place.
Kathleen
Stayed 1 night in Jan 2024
Response from KB on Jan 9, 2024
Hi Kathleen, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy to hear that you enjoyed your stay and that the room and bathroom were spotless, also that you enjoyed our breakfast offerings. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Hi Norman, Thank you for taking the time to rate your most recent stay with us, it is greatly appreciated. We are so happy to see that we met your expectations during your visit with us. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Hi Kathryn, Thank you for taking the time to rate your most recent stay with us, it is greatly appreciated. We are so happy to see that you enjoyed your stay and that we met your expectations. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
10/10 Excellent
Laila F, Wasilla
Dec 24, 2023
Laila F
Stayed 3 nights in Dec 2023
Response from KB on Dec 26, 2023
Hi Laila, Thank you for taking the time to rate your experience at our hotel. We are so happy to see that you enjoyed your stay and that we met your expectations. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel. We appreciate your business and hope to welcome you back soon!
8/10 Good
Floyd
Dec 11, 2023
Floyd
Stayed 1 night in Dec 2023
Response from KB on Dec 13, 2023
Hi Floyd, Thank you for taking the time to rate your most recent stay with us, it is greatly appreciated. We are so happy to see that you enjoyed your visit with us. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Hi Deanne, Thank you for taking time to rate your most recent stay with us, it is greatly appreciated. We are so happy that you enjoyed your stay with us and that we met your expectations. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Large spacious, comfortable room and an above average breakfast
Mark I
Stayed 1 night in Dec 2023
Response from KB on Dec 7, 2023
Hi Mark, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy to hear that your room was comfortable and that you were happy with our breakfast offerings.I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon.
Hi Fidel, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. I am very sorry to hear that the agent who checked you in was not courteous. We will discuss this during our next team meeting so that we can prevent this from reoccurring. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and are hopeful for an opportunity to better your experience with us.
Hi Peggy, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy to hear that you enjoyed your stay and that we met your expectations during your visit with us. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon.
The place is nice and the folks working there are great. The showers are terrible. I could not adjust the water to any termerature close to comfortable for a normal human being. The water was either approaching boiling or freezing. Definitely the least comfortable shower I've taken in the last quarter of a century.
Brian
Stayed 1 night in Nov 2023
Response from KB on Dec 7, 2023
Hi Brian, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. I am happy to hear that our staff were great during your visit with us. However, I am sorry to hear that the shower was not up to par. I have informed our maintenance team so they can look into the issue, thank you for bringing it to our attention. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and are hopeful for an opportunity to better your experience with us.
Hi Ismael, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy that you enjoyed your stay with us. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon.
This place was so clean, quiet and pet friendly (a little doggie bag upon arrival).
Coffee and breakfast were delicious. Thanks for a great stay!
Lisa
Stayed 1 night in Nov 2023
Response from KB on Nov 30, 2023
Hi Lisa, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy to hear that our hotel was clean, quiet, and that you enjoyed your stay with us. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
I arrived late night but, shuttle bus service was available and a driver was so friendly.
?
Stayed 1 night in Nov 2023
Response from KB on Nov 16, 2023
Thank you for taking time to leave feedback on your most recent stay with us, it is greatly appreciated. I am happy to hear that the shuttle was a convenient option for you and our driver was very friendly. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to see you again the next time you are in the area!
Hi Young, Thank you so much for the 10/10 rating. We are so happy that you enjoyed your stay with us. Thank you so much for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back the next time you are in the Salt Lake City area.
Excellent as always. I love Hampton Inn, and this location legit feels like my “home away from home.
Rae
Stayed 1 night in Nov 2023
Response from KB on Nov 14, 2023
Hi Rae, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy to hear that our hotel feels like your home away from home. Thank you so much for choosing to stay with us, we appreciate your business and hope to see you again the next time you are in Salt Lake City!
10/10 Excellent
Lisa
Nov 13, 2023
Lisa
Stayed 1 night in Nov 2023
Response from KB on Dec 6, 2023
Hi Lisa, Wow!! Thank you so much for the 5 Stars. We are so happy that you enjoyed your stay and that we met your expectations! I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Hi Xiaohong,Thank you for taking time to leave feedback on your most recent stay with us, it is greatly appreciated. I am so happy to hear that you enjoyed your visit with us. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Hi Scott, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy to hear that you loved our hotel and the convenience of our shuttle service. I would like to thank you for choosing our Hampton Inn & Suites SLC Airport hotel, we appreciate your business and hope to welcome you back to our hotel soon!
10/10 Excellent
Donna
Oct 28, 2023
Donna
Stayed 1 night in Oct 2023
Response from KB on Nov 2, 2023
Hi Donna, Thank you for taking the time to rate your most recent stay with us, it is greatly appreciated. We are so happy to see that we met your expectations during your stay. I would like to thank you for choosing our Hampton Inn & Suites SLC Airport hotel, we appreciate your business and hope to welcome you back soon!
Close to Capital Reef National Park. Great pies. Beautiful night skies.
John
Stayed 1 night in Oct 2023
Response from KB on Nov 2, 2023
Hi John, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy that you enjoyed your visit here at the Hampton Inn & Suites SLC Airport. We appreciate your business and hope to welcome you back soon!
8/10 Good
Afshin
Oct 20, 2023
Afshin
Stayed 1 night in Oct 2023
Response from KB on Oct 22, 2023
Hi Afshin, Thank you for taking time to rate your most recent stay with us, it is greatly appreciated. We are very happy to see that you enjoyed your visit with us. Thank you so much for choosing our Hampton Inn & Suites SLC Airport hotel, we appreciate your business and hope to see you again soon.
Very clean room, comfortable bed, and convenient breakfast hours. No fresh baked cookies at the front desk, unfortunately. Also had good breakfast selection, paper plates, and refillable pump bottles in the bathroom to minimize single-use plastic waste. We appreciated those sustainable choices! Thank you for that.
Linda
Stayed 1 night in Oct 2023
Response from KB on Oct 17, 2023
Hi Linda, Thank you so much for your wonderful review on our hotel, it is greatly appreciated. I am so happy that you enjoyed your stay and that you were happy with the amenities that we offer to our guests. I am sorry that we didn't have our fresh baked cookies out upon your arrival, hopefully on your next visit you will be able to enjoy a few. Thank you so much for choosing our Hampton Inn & Suites SLC Airport hotel, we appreciate your business and hope to see you again soon.
It's fine. The rooms are large and updated. Nit Picks: Hotel is much farther down the road than the other airport hotels (about 1/2 mile) and there's not much available nearby for food. Redesign could have used some attention to detail. The bathroom counter is over-sized and blocks access to half of the shower (one side of the sliding door set) including turning it on/off. Bathroom light switch is nowhere near the door. Rook is dark with limited lighting. AC/Heat unit thermostat is inaccurate and motor/fan needs maintenance. Didn't try the breakfast. I could easily stay here again but might opt for one of the other chains just as easily.
Brad
Stayed 1 night in Oct 2023
Response from KB on Oct 17, 2023
Hi Brad, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. I am disappointed to hear that you weren't very happy with the room. I can understand the inconvenience of light switch placement and that counter blocking the sliding glass door, I will forward your comments to our management so they can keep them in mind the next time that we remodel the rooms/bathrooms. Thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to see you again.
Hi Catherine, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are pleased to hear that you were happy with the location of our hotel and that you enjoyed your stay with us. I would like to thank you for choosing our Hampton Inn & Suite SLC Airport hotel, we appreciate your business and hope to welcome you back soon!
Great location for night before flight with free shuttle. Staff is great, friendly and cooperative. Very clean and quiet facilities.
No restaurants except one tiny one and a Port of Subs location despite a dozen or more hotels and scores of distribution centers.
Paul
Stayed 1 night in Oct 2023
Response from KB on Oct 17, 2023
Hi Paul, Thank you for taking time to leave feedback on your most recent stay with us, it is greatly appreciated. I am happy to hear that our staff were friendly and cooperative, and that you were satisfied with the convenience of our shuttle to the airport. I am sorry that there are few restaurants that are within walking distance from our hotel. I would like to thank you for choosing our Hampton Inn & Suites SLC Airport hotel, we appreciate your business and hope to welcome you back to our hotel soon!
We did check in late evening and i did sick early morning. We have to go hospital so we did early check out.
Paul
Stayed 1 night in Oct 2023
Response from KB on Oct 17, 2023
Hi Paul, I am sorry to hear that you were ill in the early morning hours. I sure hope that you are now feeling better. We hope to see you again soon and hope that you will have a better visit. Thank you for choosing our Hampton Inn!
Common areas are worn and dated, but room was nice. Front desk personnel were great. The housekeeper assigned to my room tried to chase me out early (8:00 am), but she was countermanded by her supervisor, so all was good.
Brenda
Stayed 1 night in Oct 2023
Response from KB on Oct 12, 2023
Hi Brenda, Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. I am very sorry to hear that housekeeping was knocking on your door so early in the morning. We will discuss with our housekeeping team so that we can prevent this from occurring again. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Hi Grace, Thank you for taking time to rate your most recent stay with us, it is greatly appreciated. We are so happy to see that we met your expectations and that you enjoyed your stay. Thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Great hotel. clean, good breakfast, nice breakfast
James
Stayed 1 night in Oct 2023
Response from KB on Oct 12, 2023
Hi James, Thank you for taking time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy to hear that you enjoyed our breakfast and that you found our hotel to be clean. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
Hi Victoria, Thank you for taking time to rate your most recent stay with us, it is greatly appreciated. We are so happy to see that you enjoyed your stay and that we met your expectations. Thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!
The front desk staff were great, room clean and comfortable. Good quality and price
Verified traveler
Stayed 1 night in Oct 2023
Response from KB on Oct 12, 2023
Thank you for taking the time to leave feedback on your most recent stay with us, it is greatly appreciated. We are so happy to hear that your room was clean and comfortable and that our staff were great during your stay. I would like to thank you for choosing our Hampton Inn & Suites Salt Lake City Airport hotel, we appreciate your business and hope to welcome you back soon!