Ratings based on 1,142 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 28, 2015
it was great, i had fun blah blah blah, great staff, good food blah blah blah blah blah blah blah blah
4 out of 5
Recommended
for Everyone
by A verified traveler

Jazz gamer

Posted Jan 26, 2015
Hotel is nice and room size is ample. Had a street side room w some street noise seeping through. Breakfast was good. 10$ parking could be eliminated
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Jan 20, 2015
They were very accommodating. The room was spacious. On our trip we had six people in one room. The tub did not drain well and when the staff was notified they refunded our parking. They were very nice.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Clean and Friendly Hotel

Posted Jan 20, 2015
Pros: Location, price
Cons: No Parking charge given it is outdoors
Good place to stay if needing to be close to airport and you still want to be near downtown. Good price and easy to get around. Reception staff are very friendly and helpful. Free wifi and breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Twin Falls, Idaho

Very nice, clean, comfortable hotel

Posted Jan 18, 2015
Came to this hotel because we were in town to watch a jazz game. We were a 5 minute walk across the street from the arena, which was great. Check in was fast and easy. Our room was clean, neat and ready when we checked in. It made a very enjoyable stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Excellent!

Posted Jan 5, 2015
Pros: Enjoyed it all, the breakfast was very good!
Cons: Let people know about parking charge!
Location: Perfect location!
I would recommend staying at the Hyatt Place, the staff was awesome the room was beautiful and comfortable. Just one thing when you book it it doesn't tell you about a ten dollar parking fee, so we asked for a refund of the ten dollars, and we received the refund because they don't mention it on line while booking!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom c from texas

Ski holiday

Posted Jan 5, 2015
Very nice and clean hotel. Staff was very friendly and helpful. Nice breakfast. Close to the bus stop for getting to ski resorts. Although there were a couple of days when our room was not serviced, they came and made up the room very quickly with a phone call. I would recommend the hotel. Beds were extremely comfortable which was a plus.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
The Hotel was in a great location (across the street from the Energy Services Arena). We enjoyed the complimentary breakfast. The weather was on the cool side, but the room was warm and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Cold shower!

Posted Jan 4, 2015
Nice location, noisy fan in room, Luke warm shower. Fine for a one night stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SLC, Utah

Great Hotel Downtown Close to Everything

Posted Jan 1, 2015
Room was very clean, spacious, and comfortable. Easy to connect Wifi. Downsides: no DVD player, TV was not very user friendly, and access to parkibg was expensive per day, very limited (especially when Gateway Mall traffic is high) and tricky to get in and out.