Ratings based on 989 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from New York

Only room in town and overpriced for what it is

Posted Jul 22, 2015
Pros: It was available
Cons: IDK everything ! The beds were comfortable and the staff was nice.
Location: Good location
Salt Lake all booked so this was the only place available
3 out of 5
for Everyone
by A verified traveler from austin tx

Basic But Clean

Posted Jul 8, 2015
Pros: Location, cleanliness of the room
Cons: Cleaner common areas (elevator, etc)
Location: Plenty of services, shopping, mountains, parks. I spent my time at the convention center.
I has a comfortable 3 day stay during a convention. I did not take advantage of the breakfast. The staff member who checked me in was very nice and professional. He mentioned that a manager had quit and left them short handed. Still, my stay was good. The room was clean and all blankets & linens were in great shape and comfortable. The carpet was fine. The tv was a pretty old model, but still worked. I walked to the Sheraton for Starbucks coffee each day and I bought some local beer from the convenience store next-door. There are good restaurants and shops downtown. My shower was tiny--hard to bathe, really--but my colleague's shower was a regular tub/shower.
Comment from Hotel Management
Jul 11, 2015 by Serve with Aloha~, Hotel Management
Thank you for staying with us at the Metropolitan Inn, we look forward to your next visit in the near future~ Aloha and Mahalo~
2 out of 5
for Everyone
by A verified traveler from Vancouver

Place to Sleep & Put Your Stuff

Posted Jul 6, 2015
Pros: The beds were great. The location is walking distance to lots of great restaurants and bars.
Cons: Clean up around the common areas.
Location: Walking distance to trolley, shopping, eateries and bars.
The room was clean but small, the "grounds" were unkempt. (They should empty out the garbages every so often - they only fit so many empty pizza boxes.
5 out of 5
for Everyone
by A verified traveler from slc

Extended my stay

Posted Jul 5, 2015
Stayed here longer due to the ideal comfort and convenient location. Front desk staff are top notch!
5 out of 5
for Everyone
by A verified traveler from uk


Posted Jul 2, 2015
Great great staff happy to help, iced water for hot days, wish it had a fridge/micro. Beds heavenly. Good check out/in times.
5 out of 5
for Everyone
by A verified traveler from V.

Comfy beds!

Posted Jul 1, 2015
Clean and quiet! Easy and fast check in and check out...super comfy beds.
5 out of 5
for Everyone
by A verified traveler

Best value in downtown SLC

Posted Jul 1, 2015
Pros: Love the art deco room furniture and the tempurpedic beds. Good in room coffee.
Cons: Perhaps a bit more variety at the breakfast, but it is free and the fresh fruit is appreciated.
Location: Grand America conference hotel, Temple Square,
This was my second time at the Metro and it appears they've put additional work into making the place even more comfortable than before. The rooms are clean, comfortable and quiet. Good restaurants just across the street, free parking and pleasant staff.
3 out of 5
by A verified traveler from Montana

Was just OK

Posted Jun 29, 2015
Pros: Clean room and good location
Cons: Repairs to the window, fan and upgrade the air conditioner to a quieter model.
Location: It is centrally located on the main drag which made travel to the hospital fast and easy.
The room was clean. The bed was too firm for my liking and the air conditioner was very noisy. The street below had traffic all night long and it was noisy and the window could not be closed because it was out of its track. The fan in the bathroom was rattling and not working properly so we couldn't use it.
4 out of 5
for Everyone
by A verified traveler from Washington, Utah

Perfect location

Posted Jun 8, 2015
Close to the trax station that can take you anywhere. Easy to get to. Fantastic mattress. Incredibly friendly staff. Wish the pool was cleaner and really wish the hot tub worked. It doesn't even have water in it. The rooms don't have mini fridges or microwaves so no hope for leftovers.
2 out of 5
for Families
by A verified traveler

Short stay in SLC

Posted May 2, 2015 on Hotels
Very nice welcome when we checked in but an older place that could use updating. Poor breakfast, 1/4 of a muffin, not even a whole one. Sketchy neighborhood that we didn't feel comfortable walking in. Won't stay there again.