Ratings based on 924 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pocatello, ID

Nice for a couple's getaway.

Posted Jul 23, 2014
Quaint and cozy. A good hotel for a couple looking for a charming weekend away. Walking distance from downtown. On the downside, there is no hotel parking. No coffee or fridge or microwave in the room. It lacks the amenities for a family stay and a long couple's stay. Very friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from SLC, UT

Historic feel with Modern amenity.

Posted Jul 13, 2014
Great location, great staff, beautiful detail and just an awesome experience. Would do again in a heart beat.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel nice location

Posted Jul 7, 2014
We went for our anniversary. Hotel is old but clean and elegant. The floor was a little squeaky but that can be expected due to the age of the hotel. The rooms are small and basic but cozy. The beds are really nice and comfortable. Nice location. Overall good for price
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location & excellent service

Posted Jul 5, 2014
The location was great. Walking distance to major attractions. Very helpful staff. Will stay here again when in SLC.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2014
Pros: It was different from all the other hotels. I love vintage and this hotel is decorated with furniture from early 1900's. I thought it was beautiful.
Cons: Wash the windows.
Location: There are several restaurants and artsy things within walking distance.
It is a lovely vintage hotel. My rooms were both very clean and the beds were very comfortable. The staff sometimes opened the front door for you. The front desk was very helpful in recommending restaurants and things to do within walking distance and gave me a map with the places marked.
1 out of 5
by A verified traveler

Gross hotel

Posted Jul 2, 2014
Was really gross and they charged for parking. It was so bad we did not spend the night.
2 out of 5
by A verified traveler from California

Pretty Entry but it stops there

Posted Jul 1, 2014
I love historic hotels but this fell short in delivering a worthwhile experience. When I checked in, staff were not helpful in answering my questions about accessing the back door to the parking lot or letting me know about the bar or breakfast in the a.m. I had to ask the valet for this and it was like pulling teeth. I also had to ask where the elevator was-how to get to my room. My bathroom was dirty, there were cobwebs on the ceiling, the blinds fell down when I tried to open them, and the bathtub would not drain after my shower. Also, the room had no pictures on the wall--why no decorations? No reason to ever stay here again. It's too bad-this hotel could really distinguish itself with more helpful staff and attention to maintenance. You can't expect anyone to give up comfort and cleanliness when you have so many nice hotel chains with better prices and service.
1 out of 5
by conna from Las Vegas

The most dirty hotel I never see

Posted Jun 21, 2014
Pros: see my explanation bathroom not really clean ( for example) the Glasses are not cover with paper cover or any plastic ...so I was not sure if any
Cons: Yes read My comment , bring me in you hotel and I will show you.
Location: Location ,is great ....but you have a bad reputation ...
Well , I traveling 3 weeks per months ...so I know an Hotel suppose to look like , Plus I am working in the hotel industry for more then 25 years, first, the staff in the lobby are not really friendly / they don't tell if you have free internet or not .... when you are looking for internet , you found out that you have to pay? it smell bad ....you guy need to clean the carpet or change ...in the entire hotel... Room are not to clean ,window are not clean , they are rust on it very bad image , very , noise ...so that mea no insulations of the window what so ever. so cannot sleep until , people outside decide to shut -up...or cook decide leave without making a noise when discarding the garbage, really People for the Price ..... You should have Hotel impossible help you here see what you don't
4 out of 5
Recommended
for Everyone
by A verified traveler

Great downtown area.

Posted Jun 17, 2014
Pros: Beautiful.
Cons: Better breakfast and parking options.
Location: Downtown, walking distance for all downtown area.
Hotel is beautiful! I love the older hotels. It is so beautiful inside. Could have had a better breakfast. I didn't think having to pay for parking was the best. I think if I am at the hotel they should cover my parking stay. Neat place altogether though.
4 out of 5
Recommended
for Couples
by A verified traveler

Those beds!

Posted Jun 15, 2014
Pros: Beds
Cons: Televisions
Location: Squatters Brewpub. Good beer, lots of downtown fun near by.
I travel the country and live in hotels 8 months out of the year. This hotel was nice, romantic, historic, clean, and some of the comfiest bed and pillows I have ever stayed in. The only negative was the view.