Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
91% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by leo from Lafayette ,LA

Posted Apr 26, 2014
Pros: on main route to Guadalajara
Location: nice Brazilian buffet across highway. walk across pedestrian bridge was interesting
Had room on smoking floor. I was over whelmed by the smell.But it is a nice safe play to stay on drive though Mexico.
Comment from Hotel Management
May 28, 2014 by General Manager, Hotel Management
Receive a cordial greeting from all the staff of your hotel Hampton Inn by Hilton Saltillo-Zona Aeropuerto. I really appreciate the time you take to share your comment about your recent stay with us, I'd like to appologize for the inconvenience that it might cause to you, I'm taking care about the issue that experience in your last stay. You can be sure that everybody in this hotel is working very hard to make you feel like home. Again, thank you for making the effort to share your thoughts with us. Please remember, in Hampton Inn by Hilton Saltillo, if you are not satisfied we don’t expect to you pay. It is our guarantee 100% Hampton. We’ll be very glad to have you here soon in Hampton Inn by Hilton Saltillo-Zona Aeropuerto. Regards, General Manager
4 out of 5
Recommended
for Business Travelers
by George from Michigan

Okay for business use

Posted Feb 17, 2014
Pros: Room was nice.
Cons: Breakfast was sub-par.
Location: Didn't have time to venture out.
Stayed for three days on a business trip. Nothing overly interesting to report.
4 out of 5
Recommended
for Everyone
by Joe from Mattawan, MI

Nice hotel close to airport.

Posted Dec 16, 2013
Pros: Front common area is comfortable.
Cons: Move the smoking area away from the immediate vicinity of the front door. Have to walk through while holding breath.
Location: Ok restaurant next door. Safe to walk to without worry.
Usually stay here when visiting Saltillo, MX. Hotel is more modern then Holiday Inn next door.
4 out of 5
Recommended
for Business Travelers
by b tomas from michigan

business trip

Posted Nov 12, 2013 on Hotels.com
Breakfast and the managers reception is nice. Water pressure is not so good.
4 out of 5
Recommended
by A verified traveler from Guelph, Ontario

Close to work with special company rates removed

Posted Jun 25, 2013 on Hotels.com
Good, but can not comprhend why restaurant expense WAS NOT ALLOWED when the booking was in my personal credit card. Hotel staff is used to this, why would they tell me account is settled by company (mine I thougtht). Meanwhile their (John Michael P. Hotels.com Customer Care Specialist ) excuse was that, because it was charged already, nothing could be added. Also the above mentioned Care Specialist removed my e-mail account from the hotels.com.......
Comment from Hotel Management
Nov 2, 2013 by General Manager, Hotel Management
Receive a cordial greeting from all the staff of your hotel Hampton Inn by Hilton Saltillo-Zona Aeropuerto. I really appreciate the time you take to share your comment about your recent stay with us, and we´re glad to know you were pleased with our service. You can be sure that everybody in this hotel is working very hard to make you feel like home, we are taking care about your suggestions to improve our hotel, Again, thank you for making the effort to share your thoughts with us. Please remember, in Hampton Inn by Hilton Saltillo, if you are not satisfied we don’t expect to you pay. It is our guarantee 100% Hampton. We’ll be very glad to have you here soon in Hampton Inn by Hilton Saltillo-Zona Aeropuerto. Regards, General Manager
4 out of 5
Recommended
for Personal Event
by Eduardo from Monterrey

Great location

Posted Apr 22, 2013 on Hotels.com
excellent choice
Comment from Hotel Management
Nov 2, 2013 by General Manager, Hotel Management
Receive a cordial greeting from all the staff of your hotel Hampton Inn by Hilton Saltillo-Zona Aeropuerto. I really appreciate the time you take to share your comment about your recent stay with us, and we´re glad to know you were pleased with our service. You can be sure that everybody in this hotel is working very hard to make you feel like home. Again, thank you for making the effort to share your thoughts with us. Please remember, in Hampton Inn by Hilton Saltillo, if you are not satisfied we don’t expect to you pay. It is our guarantee 100% Hampton. We’ll be very glad to have you here soon in Hampton Inn by Hilton Saltillo-Zona Aeropuerto. Regards, General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 22, 2013 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by Joe1 from Mattawan, MI, USA

Stay in Saltillo

Posted Dec 14, 2012
Clean, neat, everything in order. Room was as expected and cleaned each day. Provides a nice variety of food at breakfast and cold beverages in the evening. Desk staff fluent in English.
1 out of 5
by A verified traveler

nasty

Posted Feb 20, 2012
Needs Cleaning, I have food under my bed. Yuck. and for some reason only smoking was available.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2011 on Hotels.com