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Rating 10 - Excellent. 488 out of 666 reviews" "
10 - Excellent
488
Rating 8 - Good. 150 out of 666 reviews" "
8 - Good
150
Rating 6 - Okay. 18 out of 666 reviews" "
6 - Okay
18
Rating 4 - Poor. 6 out of 666 reviews" "
4 - Poor
6
Rating 2 - Terrible. 4 out of 666 reviews" "
2 - Terrible
4
9.6/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Warren
Traveled with family and small children, Traveled with family
Response from Contato Hotéis Deville on Jan 9, 2024
Olá Warren, Ficamos felizes em saber que conseguimos atingir nosso objetivo, que é o de proporcionar, com excelência, uma grande experiência a todos os nossos clientes.Atenciosamente,Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
Response from Contato Hotéis Deville on Dec 19, 2023
Olá Dexter,Nosso muito obrigado por compartilhar sua experiência conosco. Comentários como os seus, são muito importantes e nos auxiliam a aprimorar nossos serviços.É gratificante saber que superamos suas expectativas com detalhes que fizeram a diferença.Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
10/10 Excellent
Regiane
Oct 31, 2023
Regiane
Stayed 2 nights in Oct 2023
Response from Gerente Geral on Nov 5, 2023
Olá Gegiane,Nosso muito obrigado por registrar sua experiência e opinião conosco.Receber você em nosso hotel foi um prazer, esperamos que retorne em breve.Cordialmente,Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
10/10 Excellent
Ele
Oct 21, 2023
Ele
Stayed 1 night in Oct 2023
Response from Gerente Geral on Oct 29, 2023
Olá Viajante,Nosso muito obrigado por registrar sua experiência e opinião conosco nos avaliando com cinco estrelas.Será um prazer poder te dar as boas-vindas novamente.Cordialmente,Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
Good property, quite far from main touristic areas.
Andres
Stayed 1 night in Sep 2023
Response from Hotel Deville on Sep 12, 2023
Hello Mr. Andrés, thank you very much for your comments. I apologize if you didn't like the location of the hotel, but we have a taxi service available and also a tourist service inside the hotel areas.Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
Olá Sergio,Nosso muito obrigado por avaliar sua recente experiência conosco. É gratificante saber que você considera o nosso hotel o melhor de salvador.Toda equipe e eu, esperamos rever você em breve.Cordialmente,Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
Olá Sergio,Agradecemos pelo tempo dispensado em nos avaliar aqui nesse canal com cinco estrela.Esperamos por sua nova visita.Cordialmente,Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
Dea Whajung,Thank you for taking the time to share your impressions of your stay at our hotel.Again we thank you for sharing this review of our hotel and we hope to welcome you back again in the not too distant future.Kind regards,Álvaro Garcia [general manager] and Deville Prime Salvador staff
Property is very clean , the restaurants are amazing.
Eliane
Response from Gerente Geral on Jan 16, 2023
Dear Eliane,Thank you so much for taking the time to share your experience about your stay at Deville Prime Saovador.Likewise, we are honored to hear that the clean and restaurants your expectations. Your positive feedback motivates our team to offer a good service every day.We look forward to welcoming you again for the second time.Sincerely,Álvaro Garcia [general manager] and Deville Prime Salvador staff
Excellent New Year's Party, great food and service
Service is second to none. Excellent food.
There are a few improvements I'd suggest: better entertainment (pool activities very poor, no volleyball court, no live music qt the bar, cpuld be piano or voice and guitar). Check in and check out need more agility.
Hotel has several family friendly amenities, but is far from historical city center.
Sherlin
Response from Gerente Geral on Jan 2, 2023
Hello Sherlin,Thank you for staying at Deville Prime Salvador . We are delighted that you enjoyed your stay and our services.We are sorry that the location was not good in your opinion.We hope to receive you again in one of our destinations.Best Regards,Álvaro Garcia [general manager] and Deville Prime Salvador staff
Hello Felix,Thank you for your review regarding the Deville Prime Salvador.We are pleased that you had a great experience and consider our hotel the best here in Salvador. We hope to receive you again in one of our destinations.Best regard,Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
10/10 Excellent
Eduardo
Sep 16, 2022
Eduardo
Stayed 2 nights in Sep 2022
10/10 Excellent
Renato
Aug 25, 2022
Renato
Stayed 4 nights in Aug 2022
2/10 Terrible
CJ
May 15, 2022
CJ
Stayed 1 night in May 2022
Response from Gerente Geral on May 18, 2022
Dear CJ,
Thank you for your review about your stay at our hotel Deville Prime Salvador.
Allow us to mention that we always strive to strengthen and improve our services and procedures with the objective of offering our guests the very best possible experience.
We truly hope you can grant us the honor of welcoming you in a near future so we can change your perception about our hotel by showing you our commitment to our guests’ entire satisfaction.
Cordially,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
8/10 Good
David
Apr 29, 2022
David
Stayed 1 night in Apr 2022
Response from Gerente Geral on May 1, 2022
Olá David,
É maravilhoso constatar que você considerou sua experiência em nosso hotel quatro estrelas. Ficaremos felizes em receber você novamente.
Até breve.
Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
O Deville é ótimo e conta com diversas instalações de qualidade. A piscina é perfeita, várias quadras é uma academia show. Além de tudo, a comida é maravilhosa e o hotel tem ótimos profissionais
Natalia
Stayed 1 night in Jan 2022
Response from Gerente Geral on Apr 19, 2022
Olá Natalia, gostaríamos de agradecer seus comentários sobre sua estada conosco e também pelos elogios a nossa estrutura e instalações, refeições e acima de tudo pela qualidade do nosso time de colaboradores. Através de avaliações como a sua, conseguimos identificar a qualidade e precisão de nossos serviços, os quais buscamos aprimorar a cada dia.
Esperamos rever você em breve.
Saudações,
Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
Beautiful hotel with great service. Awesome breakfast and fantastic pool. Big sprawling grounds with iguanas and cats wondering around. Very clean and modern.
Claude
Stayed 3 nights in Feb 2022
Response from Gerente Geral on Feb 26, 2022
Hello Claude,
It's great to know the details about your recent stay with us.It is gratifying and motivating to notice your satisfaction through your comments, and share it with the hotel team will be fantastic. Your appointments are highly energizing for us. We work hard to bring brilliant experiences to all our guests. We hope to repeat this experience many other times.Best regards,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
Hello Roberto, thank you for staying at Deville Prime Salvador and also for your time to evaluate us.
It's good to know that you rate us as excellent.
All our best,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
Hello Vitor, Thank you for staying at Deville Prime. We are delighted that you enjoyed your stay.
We hope to receive you again in one of our destinations.
Best Regards,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
8/10 Good
Olga
Traveled with family and small children, Traveled with family
Our stay was great. Friendly staff and great amenities.
Olga
Stayed 7 nights in Dec 2021
Response from Gerente Geral on Jan 6, 2022
Hello Olga,
We want to thank you for your review regarding the Deville Prime Salvador here in this web site. We appreciate your compliments and we are happy to know that the staff and amenities pleased you, but specially that we were able to provide you a good experience.
We hope to receive you again in one of our destinations.
Best regards,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
Olá Isis,
Agradecemos pela gentil avaliação.
Aguardamos seu retorno ao Deville Prime Salvador!
Cordialmente,
Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
10/10 Excellent
Elda
Traveled with family and small children, Traveled with family
Hello Elda,
Thank you very much for staying at Deville Prime Salvador.
Our passion is to provide the highest standards of product and services. We are pleased to know that you had a great experience, and your babies loved it.
We hope to receive you again in one of our destinations.
Best regards,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
Hello Márcio,
Our passion is to provide the highest standards of product and services. We are pleased that you had a great experience and we hope to receive you again in one of our destinations.
Kind regards.
Álvaro Garcia [general manager] and Deville Prime Salvador staff
Olá Jose,
Ficamos contentes em receber sua avaliação cinco estrelas.
Será um prazer receber você novamente.
Cordialmente,
Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
4/10 Poor
len
Traveled with family and small children
Oct 17, 2021
Disliked: Property conditions & facilities
Bad area
len
Stayed 3 nights in Oct 2021
Response from Gerente Geral on Oct 22, 2021
Dear Len,
Thank you for spend some time and care writing this review about our hotel. The Deville Hotels commitment is to provide excellence in our services.
Your opinion is very important because it give us the opportunity to improve the quality of our products and services, offering an even better hotel for you. Please feel free to contact us and tell us more about your hosting.
We hope to have a chance to hosting you once again and then have the opportunity to exceed your expectations.
Best regards,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
Very pleasant , clean environment, in a tropical climate
Jeomires
Stayed 1 night in Oct 2021
Response from Gerente Geral on Oct 11, 2021
Hello Jeomires,
Thank you for evaluating the hotel Deville Prime Salvador, we are very happy to know that your stay was positive and satisfactory. We hope to receive you as soon as possible.
Best regardes,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
It is a good hotel for family with kids. Overall it was a good stay.
Hugo
Stayed 1 night in Sep 2021
Response from Gerente Geral on Sep 22, 2021
Hello Hugo,
It's great to know the details about your recent stay with us.It is gratifying and motivating to notice your satisfaction through your comments, and share it with the hotel team will be fantastic. We work hard to bring brilliant experiences to all our guests.
We hope to repeat this experience many other times.
Best regards,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
I really don’t understand the negative reviews about this hotel here on the Expedia app
There is absolutely nothing you will find to complaint about this place! NOTHING!!!
I stayed here with my husband and my 8 year old grandson for two nights, we checkout today and my baby kept asking me if I had already left a 5 star review about lol
Verified traveler
Stayed 2 nights in Jul 2021
Response from Gerente Geral on Jul 27, 2021
Dear Traveler,
It is with great happiness that we receive your post stay evaluation! It's great to notice your satisfaction through your comments and share them with the hotel staff will be even more rewarding. All your kind and sincere comments motivate us to keep up with the hard work, for there is nothing more precious to us, than your satisfaction and well-being. To read such a positive feedback all the way overseas is certainly flattering for all our team.
Kind regards from Brazil.
All our best,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
8/10 Good
Antonino
Jul 20, 2021
Antonino
Stayed 7 nights in Jul 2021
Response from Gerente Geral on Oct 22, 2021
Olá Antonino,
Agradecemos por sua avaliação positiva.
Esperamos contar com sua visita em outras oportunidades.
Cordialmente,
Álvaro Garcia [gerente geral] e equipe Deville Prime Salvador
Hello Traveler, we want to thank you for your review regarding the Deville Prime .
It's great to know that you consider us one of the best hotels in Brazil.
We hope to receive you again in one of our destinations.
All our best,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
Excellent hotel, staff very courteous, great amenities, wonderful buffet breakfast, and a great ocean view . The rooms are awesome and the ceiling shower is greaaaaat has an awesome pressure water , very relaxing.
Verified traveler
Stayed 2 nights in Jun 2021
Response from Gerente Geral on Jul 11, 2021
Hello Traveler, many thanks for your feedback regarding your recent stay with us.
We feel happy that you enjoyed staff, amenities, breakfast, ocean view.
We hope to receive you again in one of our destinations.
Best Regards,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
Dear Traveler,
Thank you for staying at Deville Prime Salvador . We are delighted that you enjoyed your stay and our place.
We hope to receive you again in one of our destinations,
Best regards,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
This is an amazing place to stay. It is a place where Brazilians stay. The free breakfast is excellent. Coffee not so much, but it’s hard to find a good cup of coffee in Brazil. The staff speak english. The rooms have a view of the ocean. This hotel is very nice.
Verified traveler
Stayed 3 nights in Jun 2021
Response from Gerente Geral on Jun 18, 2021
Dear Traveler,
Thank you for evaluating the hotel Deville Prime Salvador here in this channel. We are very happy to know that your stay was positive and satisfactory, regarding the breakfast, staff and the view of the ocean.
All the staff are looking forward to welcome you again.
Best regards,
Álvaro Garcia [general manager] and Deville Prime Salvador staff
It was an amazing one day stay . This hotel should be a 5 star. The rooms are luxurious and the entire hotel and its amenities are beautiful
Dexter
Stayed 1 night in Apr 2021
Response from Gerente Geral on Apr 22, 2021
Dear Dexter,
First of all, I would like to thank you for let us know about your recent stay here at Deville Prime Salvador.
It pleases us to read about your opinion regarding your recent stay. It is because of your comments that we can strive for perfection every day.
Thank you so much for you review and we hope to welcome you again.
All our best.
Eduardo Troian [acting general manager] and Deville Prime Salvador staff
Maravilhosa localização, muito limpo e um excelente atendimento.
Verified traveler
Stayed 1 night in Jan 2021
Response from Gerente Geral on Jan 27, 2021
Olá Viajante,
Nós do Deville Prime Salvador, agradecemos por sua avaliação. Estamos felizes em saber que a nosso atendimento e acomodações contribuíram para o seu descanso.
Será um prazer receber você novamente como nosso cliente especial.
Cordialmente,
10/10 Excellent
Verified traveler
Dec 17, 2020
Verified traveler
Stayed 1 night in Dec 2020
Response from Gerente Geral on Dec 18, 2020
Caro Viajante,
Nosso muito obrigado por nos avaliar aqui neste canal com cinco estrelas.
O time Deville Prime Salvador espera por seu retorno.
Cordialmente,
Miguel Ângelo Comandulli [gerente geral] e equipe Deville Prime Salvador
10/10 Excellent
Verified traveler
Nov 24, 2020
Verified traveler
Stayed 3 nights in Nov 2020
Response from Gerente Geral on Nov 25, 2020
Caro Viajante,
O time Deville Prime Salvador agradece por você nos avaliar com cinco estrelas aqui neste canal.
Esperamos por seu retorno.
Cordialmente,
Miguel Angelo Comandulli [gerente geral] e equipe Deville Prime Salvador
My stay was excellent, very calm and relaxing. The property is Amazingly beautiful. Staff was friendly and very welcoming.
EugeneJones
Stayed 5 nights in Oct 2020
Response from Gerente Geral on Nov 8, 2020
Hello Eugene,
Thank you very much for staying at Deville Prime Salvador . We are delighted that you enjoyed your stay and our services.
In your next trip to Salvador, we are at your service to welcome you one more time.
All our best,
Miguel Angelo Comandulli [general manager] and Deville Prime Salvador staff
Olá viajante, é gratificante receber avaliação tão positiva como a sua. Será um prazer receber você novamente. Até breve, Miguel Angelo Comandulli [gerente geral] e equipe Deville Prime Salvador
Lovely room, friendly staff, good restaurant, and a super pool.
Ron
Stayed 6 nights in Jan 2020
Response from Gerente Geral on Feb 11, 2020
Dear Ron!
It is with great happiness that we receive your post stay evaluation! It's great to notice your satisfaction through your comments and share them with the hotel staff will be even more rewarding. All your kind and sincere comments motivate us to keep up with the hard work, for there is nothing more precious to us, than your satisfaction and well-being.
Kind regards.
Miguel Angelo Comandulli [general manager] and Deville Prime Salvador staff
The room and the hotel are amazing as well as the restaurant.
Verified traveler
Stayed 1 night in Jan 2020
Response from Gerente Geral on Jan 16, 2020
Hi Traveler,
Thanks for the compliments about our room and restaurant.
It is very gratifying to know about your satisfaction and to realize that we reached your expectations, this is our main objective. We hope that in your next trip to Salvador, we will have the privilege of welcoming you again.
Sincerely,
Miguel Angelo Comandulli [general manager] and Deville Prime Salvador staff
Perfect place to stay and enjoy the pool and the beautiful surrounds.
Anthony
Stayed 8 nights in Dec 2019
Response from Gerente Geral on Jan 10, 2020
Hello Anthony,
Thank you very much for your review.
It's really important for us recieve your feedback regarding your stay.
All our staff hopes to have a new opportunity to welcome you very soon here.
Best regards,
Miguel Angelo Comandulli [general manager] and Deville Prime Salvador staff
very good restaurant and swimming pool area. Close to city and airport. Good choice
Verified traveler
Stayed 2 nights in Nov 2019
Response from Gerente Geral on Nov 13, 2019
Hi Traveler, thank you for the evaluation and all your comments. We are extremely happy to know that you appreciated our restaurant and our pool. All the staff are looking forward to welcome you again.Best regards, Miguel Angelo Comandulli [general manager] and Deville Prime Salvador staff
The overall stay at the hotel was comfortable staff was somewhat friendly. The only problem I have is with the excessive service charges for simple amenities. I was charged over $150 in service charges still don’t know what they were for. On top of that I tipped Graciously.
Verified traveler
Stayed 6 nights in Aug 2019
Response from Gerente Geral on Sep 9, 2019
Dear traveler,
Firstly thank you very much for choosing the Deville Prime Salvador as your destination and for evaluating positive the staff service and the hotel comfort.
Regarding your comment about the rate charged in service, it’s important inform you that Deville Hotels adopt the practice of charging taxes in a clear and transparent manner, not embedding in the total amount, so we present to the customer the statement with the rates, individually, giving the customer the option to pay the rates or not.
In your next trip to Salvador, we are at your service to welcome you one more time.
Best regards,
Miguel Angelo Comandulli [general manager] and Deville Prime Salvador staff
6/10 Okay
Karen
Aug 25, 2019
Disliked: Room comfort
Hotel is under refurbishment and the noise starts at 9am. Far from the beach.
Karen
Stayed 2 nights in Aug 2019
Response from Gerente Geral on Aug 27, 2019
Hello Karen,
Thank you very much for your time and attention in evaluating the Hotel Deville Salvador.
We apriciate your comment about the noise, and would like to inform you that the hotel was modernizing the apartments and furniture, we know how it's important to modernize our hotel to serve our guest even better.
Regarding our location, we are in a very quiet residential neighborhood and close to the airport and the beaches of the northern coast of Bahia.
In your next trip to Salvador, we are at your service to welcome you one more time.
Best Regards,
Miguel Angelo Comandulli [general manager] and Deville Prime Salvador staff