Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
75% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Qatar

Convenient Location close to beach and restuarants

Posted Dec 21, 2014
Pros: The spacious room
Cons: attitude of employees
Location: Beach, Restaurants, cafe's, and good transportation.
Good location, rooms are spacious, very convenient to all purposes.
4 out of 5
Recommended
for Business Travelers
by Davidfrom Canada

Poor customer service

Posted Jun 2, 2014 on Hotels.com
My secretary accidentally overbooked my stay by one extra night although I stayed 5 nights, and the manager named Mohammad refused to provide a refund considering I've spent almost $2,000 for my stay. Their excuse Is there are no refunds when booking through hotels.Com or Expedia, first time a hotel refuses to refund one night of a 5 night stay, definitely not coming back to this hotel again especially for business.
2 out of 5
by skawar8258

Hotel close to beach, but needs refurbishment

Posted Apr 19, 2014
Pros: Not much
Cons: needs refurbishment
Location: Close to the beach, but the hotel beach is narrow
OK, but not great. Facilities outdated, some rooms pokey with not enough light or good views, air conditioning noisy, smoke alarms do not work, lobby furniture needs cleaning.
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 1, 2014 on Hotels.com
2 out of 5
by Abdullahfrom Riyadh, Saudi Arabia

Do not stay at this hotel

Posted Mar 23, 2014
Needs major renovation, walls too thin, old bathrooms. NOT WORTH THE MONEY. NOT A 5 STAR.
5 out of 5
Recommended
for Families
by Yagoub

This traveler left a rating score only Posted Feb 21, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by DBTfrom Holland

Great Gym & swimming facilities

Posted Sep 14, 2013 on Hotels.com
Stay was good. Service was OK. The hotel Palms restaurant had only buffet diner. Luckily the facilities include other restaurants like Zbgr & Gaucho's, here you have more choice. But the included Gym & swimming facilities & equipment are outstanding.
3 out of 5
by TJOfrom Beirut,Lebanon

I'd go somewhere else for a 5 star.

Posted Dec 19, 2012
Had a problem with the light jack which was not working, then there was no wi fi although listed on the services. However, has great gym area, beach and swimming pools.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Aug 25, 2012 on Hotels.com
3 out of 5
Recommended
by A verified travelerfrom KSA

This traveler left a rating score only Posted Apr 4, 2012 on Hotels.com