Dinner served, local cuisine

Reviews of Arthotel Blaue Gans

4 out of 5
Arthotel Blaue Gans
Getreidegasse 41-43, Herbert von Karjanplatz 3-4, Salzburg, Salzburg

Reviews

9.4

Exceptional

Rating 10 - Excellent. 396 out of 560 reviews" "
Rating 8 - Good. 131 out of 560 reviews" "
Rating 6 - Okay. 26 out of 560 reviews" "
Rating 4 - Poor. 6 out of 560 reviews" "
Rating 2 - Terrible. 1 out of 560 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Stayed 3 nights in Jan 2024
Response from Sarah Ritzer, Assistant Front Office Manager on Feb 7, 2024
Dear Charles,thank you for your feedback. See you the next time,

10/10 Excellent

jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, fun and comfortable stay
Stayed 2 nights in Dec 2023
Response from Sarah Ritzer, Assistant Front Office Manager on Feb 7, 2024
Dear Jeanne,thank you very much for the fantastic review. We look forward to your next visit to our newly renovated arthotel Blaue Gans. Kind regards,

10/10 Excellent

Gwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the design of this hotel. Staff and location were great.
Stayed 2 nights in Dec 2023
Response from Iris Reception on Dec 28, 2023
thank you so much

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
Good central location. Staff friendly and helpful. Bar and restaurant had good atmosphere and food okay. Rooms basic and not really of a 4 star standard
Stayed 2 nights in Dec 2023
Response from Sarah Ritzer, Assistant Front Office Manager on Feb 7, 2024
Dear Mark,thank you very much for your review. We are pleased that you enjoyed your stay with us and hope that we can fully convince you of our hotel next time.Kind regards,

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Juliane Staribacher on Dec 16, 2023
Dear Jose, thank you very much for your amazing review!We hope we may welcome you again sometime.Kind regards from Salzburg,

10/10 Excellent

Heather, West Simsbury

Stayed 2 nights in Dec 2023
Response from Sarah Ritzer, Assistant Front Office Manager on Feb 7, 2024
Dear Heather,thank you very much for the full score!We are delighted that you enjoyed your stay with us. See you next time,

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!!!
Great place to stay. Close everything. Julia at reception was fantastic. Very helpful and informative
Stayed 3 nights in Dec 2023
Response from Juliane Staribacher on Dec 16, 2023
Dear Kevin, thank you so much for your kind feedback! I am really glad I was helpful and you enjoyed your time in Salzburg. All the best to you, Kevin!Kind regards,

8/10 Good

Celestine

Traveled with partner
Liked: Cleanliness, staff & service
So far so good. Need better cooling options in the room Breakfast was excellent
Stayed 1 night in Nov 2023
Response from Sarah Ritzer, Assistant Front Office Manager on Nov 29, 2023
Dear Celestine,we are pleased that everything was fine during your stay. We ask for your understanding that we switch off the air conditioning in the winter months for the sake of the environment. Until your next visit,

10/10 Excellent

Ellen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with some history, a great breakfast and perfect location.
Stayed 3 nights in Nov 2023
Response from Sophie Galleé on Nov 21, 2023
Thank you very much for your great review. We are very pleased that you enjoyed your stay with us in Salzburg.All the bestSophie Galleé

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Art Hotel Even if You Are not into Art
We had a delightful stay at this place. The staff were wonderful and the room spacious, clean and attractive. The hallways are worth walking around in both because of the building itself and also the art work.
View from Room 102
Stayed 3 nights in Oct 2023
Response from Sophie Galleé on Oct 29, 2023
Dear Edward,I am glad that you enjoyed your stay with us so much and I am happy to share your great feedback with the whole team. Best regards from SalzburgSophie Galleé

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located in a great area. Very safe and several nice restaurants close to hotel. Bus goes right by the front door for easy touring around the city.. Breakfast at the hotel restaurant was great!
Stayed 2 nights in Oct 2023
Response from Juliane Staribacher/Reception on Oct 23, 2023
Dear Stephen, thank you very much for your kind feedback. We are very happy that you enjoyed our breakfast and the great location. We hope we may welcome you again. Kind regards,

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was great and super clean. bed was super comfy. convenient location to everything. Staff was tremendous, would stay here again.
Stayed 3 nights in Oct 2023
Response from Juliane Staribacher/Reception on Oct 23, 2023
Dear Melanie, thank you so much for this review! We are happy that you love Blaue Gans as much as we do. Hope to see you again :)All the best from Salzburg

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Sarah Ritzer, Assistant Front Office Manager on Oct 17, 2023
Dear Karen,thank you for your awesome feedback!See you soon,

10/10 Excellent

Charles, BENTONVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great. The staff was very friendly and helped us with every question and need that we had. We will stay here again if we go back.
Stayed 1 night in Sep 2023
Response from Sarah Ritzer, Assistant Front Office Manager on Oct 17, 2023
Dear Charles,with such kind words and enthusiasm for us and our work, we will be very happy if you come to visit us again. With best wishes from Salzburg,

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! Close to lots of shops and restaurants and sight seeing. Staff was very helpful and friendly.
Stayed 3 nights in Sep 2023
Response from Sophie Galleé on Oct 28, 2023
Dear Lori,thanks for your great review.We are glad that you liked it so much with us.Best regards

10/10 Excellent

frederick, Newberry Park

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Brilliant Professional Personable Excellent
Stayed 1 night in Oct 2023
Response from Sarah Ritzer, Assistant Front Office Manager on Oct 17, 2023
Dear Frederick,we are very happy about every review we get and especially about such a great one, thank you very much!We hope to welcome you back soon in our arthotel Blaue Gans

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights and the property is very clean, staff were helpful and friendly. We felt extremely safe and it is in a great location. They were helpful with giving us firm pillows which we really appreciated! The room was modern and spacious. We would definitely recommend this property and would certainly stay here again!
Stayed 3 nights in Sep 2023
Response from Sarah Ritzer, Assistant Front Office Manager on Oct 7, 2023
Dear Lisa,we are incredibly happy that you had such a great stay with us and are especially pleased that you felt safe with us. Until next time,

10/10 Excellent

Amaia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay again.
Stayed 2 nights in Sep 2023
Response from Sarah Ritzer, Assistant Front Office Manager on Oct 7, 2023
Dear Amaia,thank you very much for the fantastic feedback. We hope we can welcome you back soon. See you next time.

10/10 Excellent

John

Stayed 3 nights in Sep 2023
Response from Sarah Ritzer, Assistant Front Office Manager on Oct 23, 2023
Dear John,thank you for your great review. Until next time,

10/10 Excellent

Paul

Stayed 3 nights in Sep 2023
Response from Sarah Ritzer, Assistant Front Office Manager on Oct 13, 2023
Dear Paul,thank you for your great Feedback! See you next time,

10/10 Excellent

Michael

Unique decor, mixing modern with the traditional. Beautiful remodel, great staff and very clean.
Stayed 1 night in Sep 2023
Response from Sophie Galleé on Sep 21, 2023
Thank you for your great review! We are glad that you had a nice stay in Salzburg.

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is easy to find, excellent restaurant in front of the hotel ..on the street/ patio. The reception was very helpful with our train and bus schedules. She went out of her way. Could speak English which was helpful to us. The room is very clean and quiet. We had the breakfast which was delicious but to be honest expensive. But it is a buffet so you could eat to get your value. You could skip lunch. No problem walking around to see the sites. Highly recommend this hotel !
Stayed 2 nights in Sep 2023
Response from Juliane Staribacher on Sep 10, 2023
Dear Sylvia, thank you very much for taking your time to write such a nice review. I am very happy that you enjoyed your stay at Blaue Gans.It was a pleasure to have you and we hope to welcome you again!All the best, Juliane StaribacherReception

10/10 Excellent

Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Juliane Staribacher on Sep 10, 2023
Thank you so much for the amazing review.We hope to see you again at Blaue Gans!

10/10 Excellent

Karen

Stayed 3 nights in Jun 2023
Response from Juliane Staribacher on Sep 10, 2023
Dear Karen, thank you very much for your feedback!We hope we may welcome you again.

10/10 Excellent

Gokce B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Sparkling clean. Perfect location. They can park your car for you if you arrive with your own.
Response from Sarah Ritzer / Assistant Front Office Manager on Aug 31, 2023
Dear Gokce B,we attach great importance to the cleanliness of our rooms and are even more pleased when this is noticed by our guests, thank you very much for that!

10/10 Excellent

Manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the opera.
Stayed 2 nights in Aug 2023
Response from Sarah Ritzer / Assistant Front Office Manager on Aug 31, 2023
Dear Manuela,thank you very much for the nice feedback. We are pleased that you enjoyed the festival and hope to welcome you again next year for an opera performance.

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service
The mattress was not very comfortable and the pillows, while of excellent quality, were too thin (and too few were provided).
Stayed 1 night in Aug 2023
Response from Sarah Ritzer on Aug 21, 2023
Dear Kevin, You are always welcome to ask the colleagues at the reception for more or different pillows. We are pleased that you enjoyed your stay and send our best regards to Canada. Sarah RitzerAssistant Front Office Manager

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large stylish room in a fantastic location for the sights of Salzburg. Slick service with cases and car on arrival and check-out
Stayed 2 nights in Aug 2023
Response from Iris Reception on Aug 14, 2023
Wunderbar, dass Sie einen guten Aufenthalt zu den Festspielen hatten. Gerne nächstes Jahr wieder.

8/10 Good

Catrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a very convenient location. Quirky decor and stylish, clean rooms. Very friendly staff. A few small niggles (still waiting for my poached egg at breakfast!) but overall a great hotel.
Stayed 3 nights in Jul 2023
Response from Iris Reception on Aug 14, 2023
Den Spruch mit dem Augenzwinkern mit dem Ei - sehr charmant. Vielen Dank für die lieben Worte.,

10/10 Excellent

Kerry-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great location with friendly helpful staff and facilities.
Stayed 2 nights in Jul 2023
Response from Iris Reception on Jul 28, 2023
Thank you so much

10/10 Excellent

Joshua, Oceanside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. AC was great. Shower is large. Bed was very comfortable with great pillows. Excellent stay
Stayed 1 night in Jul 2023
Response from Iris Reception on Jul 28, 2023
Yes, if the pillows fit, then that's half the battle.Great that you slept well with us.

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very pleasant and accommodating. When I got into my room the bed wasn’t made, the air conditioner was very loud, and I think that might be the worst bed that I’ve ever slept on.
Stayed 1 night in Jul 2023
Response from Iris Reception on Aug 14, 2023
Wir bedauern es wirklich, dass Sie so schlecht geschlafen haben.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too short a stay
Just a one night stay in this superbly located hotel made us wish we were staying longer - fantastic staff and a beautiful hotel
Stayed 1 night in Jul 2023
Response from Iris Reception on Jul 28, 2023
longer next time ...Thank you!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. My room was ready early and they allowed me to check in early. The breakfast options were great and they made me a fresh egg (or two) to my liking and offered bacon as well. Beautiful view from the room and the room itself was perfect. Wish I could have stayed longer.
Stayed 1 night in Jun 2023
Response from Iris Reception on Jul 28, 2023
next time then, we look forward to it

10/10 Excellent

Dipanjan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is situated in a very prime location and it’s a quick walk to most of the touristy points. It’s an old building with too many steps and one will need to deal with hauling their heavy bags/suitcases. Overall a beautiful place to stay in and with super friendly staff.
Stayed 4 nights in Jun 2023
Response from Iris Reception on Aug 14, 2023
Vielen Dank. In unserem Hotel gibt es wirklich viel zu entdecken, krumme Treppen, alte Balken, historische Fenster.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed old town Salzburg
Great location, clean, comfortable room and bed. Excellent service.
Stayed 2 nights in Jun 2023
Response from Iris Reception on Jul 28, 2023
Thank you so much Larry

10/10 Excellent

Sterling

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
# 1 is location for us...and Blauegans is just that. Just walk out the door to the best shopping street in "altstadt". The hotel is very chic and modern...we liked it very much. The staff was very friendly and helpful. We also like the breakfast buffet....but would like to see bacon added to the menu.
Stayed 4 nights in Jun 2023
Response from Iris Reception on Aug 16, 2023
you are our number one.and bacon may be ordered freshly from the kitchen.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location! Definitely will stay here again and will recommend to all my friends.
Stayed 2 nights in Jun 2023
Response from Iris on Aug 16, 2023
please do so, we are so happy to read that.

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Driving a rental car, probably you are coming into Old Town Salzburg thru the tunnel. Just as you emerge from the tunnel there is a traffic light. Turn left. Immediately on your right is the BLUE exterior of the Blaue Gans (blue goose) hotel. There is a back in car unloading spot for one, maximum 2 cars. Don’t miss this! You will be right outside the reception desk. The nice folks there will tell you all about the relatively nearby paid parking.
Stayed 2 nights in Jun 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms are a little funky , low ceiling beams restaurant was great as was location in old town
Stayed 1 night in May 2023
Response from Juliane on Jun 3, 2023
Hi Michael, thank you very much for your friendly review. We are happy that you enjoyed your stay. All the best!Your Blaue Gans Team

10/10 Excellent

Wei, Haddon Township

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Parking garage is close by.
Stayed 1 night in May 2023

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the great location, wonderful breakfast and friendly staff. I would stay here again.
Stayed 2 nights in May 2023
Response from Juliane on Jun 3, 2023
Dear Anne, thank you so much for your message. We are very happy that you liked your stay with us. :)All the best!Your Blaue Gans Team

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. A beautiful hotel and clean rooms. Friendly staff
Stayed 1 night in May 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location.
Nice hotel in great location. Not snobby or over the top luxury, but extremely pleasant. Location is the best possible. Pretty much everything is within walking distance. It’s OLD, but they’ve made that funky and charming.
Stayed 5 nights in Apr 2023
Response from Juliane on Jun 3, 2023
Hi Charles, thank you so much for your nice message. We are glad you enjoyed your time in Salzburg at Blaue Gans. We wish you all the best!Your Blaue Gans Team

10/10 Excellent

Dominic

Stayed 1 night in Apr 2023
Response from Iris Reception on Apr 26, 2023
Vielen lieben Dank Dominic für die volle Punktzahl.Das hat unseren Tag wirklich versüsst.

6/10 Okay

Brenda

Disliked: Amenities
Stayed 4 nights in Apr 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Salzburg
Our favorite hotel in the middle of Salzburg. Great rooms , super friendly service and walking distance to everything
Stayed 1 night in Mar 2023
Response from Iris Reception on Mar 29, 2023
Perfect and you are one of our favourite guests of course.

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. The rooms were spacious and clean (we had a standard double room). The reception staff were exceptional, they were very friendly and went out of the way to help us. The main areas for sightseeing in Salzburg were easily within walking distance and the stop for the airport bus (number 10) was just at the hotel entrance. I would definitely stay there again.
Stayed 2 nights in Feb 2023
Response from Iris Reception on Mar 29, 2023
Dear Vanessa, when?We are glad about your words and that you saw our effort.best regards

10/10 Excellent

Pieter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Rooms are very comfortable and stylish.

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Awesome boutique hotel! Great property, location and staff! Highly recommend staying here.
Stayed 3 nights in Dec 2022
Response from Iris Reception on Feb 7, 2023
Dear Chrisopher,what a wonderful end to 2022 you gave us with your review.Thank you and I hope 2023 will be great for you.