Not a very warm welcome upon arrival, which left a negative first impression. To his credit, the receptionist did find us a better room when we mentioned that we didn’t like the first one, but it certainly wasn’t ‘service with a smile’. Unfortunately, room cleaning was in the ‘light touch’ category, as one of our bins wasn’t emptied and the bedding was pretty much as we’d left it before going out. The breakfast was tasty and there were plenty of good options but one coffee machine was insufficient for the number of guests. The area around the hotel was very quiet and the bus service into Salzburg was convenient.