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Reviews of Cityhotel Trumer Stube

3 out of 5
Cityhotel Trumer Stube
Bergstrasse 6, Salzburg, Salzburg

Reviews

8.8

Excellent

Rating 10 - Excellent. 232 out of 454 reviews" "
Rating 8 - Good. 170 out of 454 reviews" "
Rating 6 - Okay. 34 out of 454 reviews" "
Rating 4 - Poor. 8 out of 454 reviews" "
Rating 2 - Terrible. 10 out of 454 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Anne

Traveled with partner
Very small room.
Stayed 1 night in Apr 2024

10/10 Excellent

satinder

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff!! Dominic and Stephanie who are both co-owners were very helpful in planning my day in a new city. Very convenient location. There is no AC but a fan was provided and windows can be opened which was really helpful. Would recommend without hesitation!!
Stayed 5 nights in Mar 2024
Response from Stefanie-Manager on Mar 15, 2024
Good morning,thank you very much for staying with us and your great review.It was a pleasure to meet you and we are glad that you had a good time in Salzburg.Maybe we see you again one day in Salzburg,Kind regardsStefanie and Dominik

10/10 Excellent

Muna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff, in the heart of downtown and close to the rail station.
Stayed 3 nights in Jan 2024
Response from Igor on Feb 2, 2024
Dear Muna,thank you very much for your stay in our hotel.We are glad that you enjoyed the location and I will provide your nice words to our staff.Best regards

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Igor on Feb 2, 2024
Dear Gustavo,thank you very much for your stay in our hotel.We are glad that you enjoyed it and looking forward to welcome you next time.Best regards from Salzburg

10/10 Excellent

Eunsup

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Stefanie-Manager on Jan 1, 2024
Dear guests,thank you very much for staying with us and your great review!We wish you a happy new year and maybe we may welcome you again one day in Salzburg.

10/10 Excellent

MATTHEW, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Carlos delighted us with a cordial welcome. This convenient, laid-back, efficient place offers travelers what we need - clean rooms, walkable location, excellent staff - without the absurd atrium sculptures and posh amenities. Incredible value never grows old at Trumer Stube. A great breakfast awaits you.
Stayed 1 night in Dec 2023
Response from Stefanie-Manager on Dec 29, 2023
Dear Matthew,thank you very much for staying with us and your great review.We are glad, that you had a good time staying with us.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice stay. However the WiFi kept being weak and/or disconnecting completely. Very much a problem for us.
Stayed 4 nights in Dec 2023
Response from Stefanie-Manager on Dec 21, 2023
Dear guestthank you very much for staying with us and your review. We are sorry for the WIFI problems, since we had a break down of the system those days.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

8/10 Good

natasha

Stayed 1 night in Dec 2023
Response from Igor on Feb 2, 2024
Dear Natasha,thank you very much for your stay in our hotel.We are glad that you enjoyed your time here and we are looking forward to welcome you again.Best regards from Salzburg!

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Reception Staff
The hotel staff at reception (especially Carlos and Dominique) were truly exceptional and went out of the way to guide and help us with plans! They were super friendly and kind. Thanks for a fun stay!
Stayed 2 nights in Dec 2023
Response from Stefanie-Manager on Dec 21, 2023
Dear Heidi,thank you very much for staying with us and your great review. We are glad that you liked our service and I will forward your compliments to Carlos and Dominik.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable stay! Convienant location close to everything.
Stayed 2 nights in Dec 2023
Response from Stefanie-Manager on Dec 29, 2023
Dear Emily,thank you very much for staying with us and your great review.We are glad, that you had a good time staying with us.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

Cassie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely helpful staff, in a quiet street, only a walk away from the Centre of town
Stayed 3 nights in Dec 2023
Response from Stefanie-Manager on Dec 21, 2023
Dear Cassie,thank you very much for staying with us and your great review. We are glad that you liked our service and location of the hotel.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Dec 2023
Response from Stefanie-Manager on Dec 21, 2023
Dear Ruth,thank you very much for staying with us and your great review.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

Anna

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent location, exceptionally clean, spacious rooms and possibly the most comfortable hotel bed and doona I have ever had! Staff were incredibly friendly and helpful. Will stay again and will recommend this hotel to others.
Stayed 2 nights in Nov 2023
Response from Stefanie Fleischhaker on Nov 29, 2023
Dear Anna,thank you very much for staying with us-it was a pleasure to meet you.We are glad that you had a good time and maybe we may welcome you again one day in Salzburg.Kind regards,Stefanie

10/10 Excellent

J. Rand

Stayed 3 nights in Nov 2023
Response from Stefanie Fleischhaker on Dec 9, 2023
Dear guests,thank you very much for staying with us.We are glad that you had a good time.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

massimo

Stayed 2 nights in Nov 2023
Response from Stefanie Fleischhaker-Manager on Nov 11, 2023
Dear Massimo,thank you very much for staying with us and your great review.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Clean and spacious room. Friendly staff
Stayed 2 nights in Nov 2023
Response from Stefanie Fleischhaker on Nov 11, 2023
Dear Hannah,thank you very much for staying with us and for your great review.We are glad , that you had a good time with us and enjoyed our location and service.Kind regards from Salzburg,Stefanie

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff was always friendly. Great breakfast spread. Room was clean but as the room was front facing it was a little noisy at night with pubs at the front
Stayed 4 nights in Oct 2023
Response from Igor on Nov 2, 2023
Dear Natasha,thank you very much for your stay in our hotel.We are glad that you enjoyed breakfast and our staff.We send best regards from Salzburg!

10/10 Excellent

Linda

Stayed 1 night in Oct 2023
Response from Stefanie Fleischhaker on Oct 28, 2023
Dear Linda,thank you very much for staying with us and your great review.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

DAVID, SAN DIEGO

Stayed 2 nights in Oct 2023
Response from Stefanie Fleischhaker-Manager on Nov 18, 2023
Dear David,thank you very much for staying with us and your great review.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

Sellabathma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and lovely staff
The location is perfect. It is along the pedestrian zone. Hence it is a car-free area but it is very close to all attractions. Many eating and drinking places nearby. All the main attractions are within walking distance. Hotel is managed by a lovely couple. We got a newly renovated room. Room is very clean and comfortable. This hotel is highly recommended. If you are driving, parking is at Mirabell Garage - a 5 min walk from the hotel. Carpark to street level is by steps. No lift/escalator.
Stayed 1 night in Oct 2023
Response from Stefanie-Manager on Oct 26, 2023
Dear guests,thank you very much for staying with us and your great review.It was a pleasure to meet you and maybe we may welcome you again one day in Salzburg.Kind regards,Stefanie

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. Walkable to the sights of Salzburg. Walkable from train station…15 mins..be sure to walk down street suggested on Goggle maps. Ample breakfast choices in charming breakfast room. Dominic very accommodating…warmly welcomed me at front desk and provided so much sightseeing information.
Stayed 1 night in Oct 2023
Response from Stefanie Fleischhaker on Oct 20, 2023
Dear Don,thank you very much for staying with us and your great review.We are l glad you had a good time and maybe we may welcome you again one day in Salzburg.Kidn regards,Stefanie

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room with very friendly and helpful staff.
Stayed 4 nights in Oct 2023
Response from Stefanie Fleischhaker on Oct 16, 2023
Dear Denise,thank you very much for your reservation and your great review.It was a pleasure to meet you!Maybe see you agaon one day in Salzburg.Kind regards,Stefanie

2/10 Terrible

Tony

Stayed 1 night in Oct 2023
Response from Stefanie Fleischhaker on Nov 3, 2023
Sehr geehrter Gast,vielen Dank für Ihren Besuch bei uns.Es tut uns sehr leid, dass Sie mit Ihrem Besuch bei uns nicht zufrieden waren.Wir würden uns freuen, falls Sie uns Ihre Kritik genauer mitteilen möchten, um uns weiterhin zu verbessern.Herzliche Grüße,Stefanie Fleischhaker

10/10 Excellent

Maya

Stayed 1 night in Oct 2023
Response from Stefanie Fleischhaker on Oct 8, 2023
Dear Maya,thank you very much for staying with us and your great review.It was a pleasure to meet you and maybe see you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our vacation at Trumer Stube!
We had an amazingly comfortable and all around wonderful stay at Trumer Stube! Location - could NOT be better to see Salzburg! Breakfast - OUTSTANDING, such care taken in all aspects of the meal! Staff - AMAZINGLY helpful, friendly and accommodating! View - Our view of the nearby clock tower was fabulous!
Stayed 2 nights in Sep 2023
Response from Stefanie Fleischhaker on Oct 8, 2023
Dear Sharon,thanks for staying with us and your great review.It was a pleasure to meet you .We are glad you enjoyed our breakfast and service and liked the location of the hotel.Maybe see you again one day in Salzburg.With kind regards,Stefanie

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very good - friendly and helpful. Breakfast was the best I’ve had on what is a longer multi-city trip - delicious and with some unusual but tasty options. Very comfortable bed.
Stayed 2 nights in Aug 2023
Response from Stefanie Fleischhaker on Aug 26, 2023
Dear guests,thanks for staying with us and your great review.We are glad, that you had a good time staying with us.Maybe see you again one day in Salzburg,kind regards,Stefanie

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Stefanie Fleischhaker on Aug 23, 2023
Dear guests,thank you very much for staying with us and your great review.We are looking forward to welcoming you again sone day.With kind regards,Stefanie

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here and enjoyed the town of Salzburg so much that we stayed an extra night. Staff were extremely kind and accomodating to us particularly on short notice. Hotel room was clean, with some new renovations making things even more comfortable. My partner and I thoroughly enjoyed the buffet breakfast on offer - definitely the best spread we’ve seen on our travels. We will DEFINITELY be back and would absolutely recommend you stay here for your time in Salzburg. Thank you again!
Response from Stefanie Manager on Aug 8, 2023
Dear Emily,thank you very much for staying with us -it was a pleasure to meet you!Thanks for your great review-we are glad that you had a good time staying with us-oh and thanks for the lovely postcard :)Maybe we may welcome you again one day in Salzburg!With kid regards,Stefanie and Dominik

10/10 Excellent

Steven

Stayed 2 nights in Jul 2023
Response from Stefanie Fleischhaker on Jul 29, 2023
Dear Steven,thank you very much for your great review and 10/10 points.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Stefanie Fleischhaker on Jul 17, 2023
Lieber ANdre,vielen herzliche Dank für deinen Aufenthalt und die tolle Bewertung.Vielleicht bis zum nächsten Mal und herzliche Grüße,Stefanie Fleischhaker

10/10 Excellent

Sissel

Stayed 1 night in Jul 2023
Response from Stefanie Fleischhaker on Jul 15, 2023
LIebe Sissel,vielen herzlichen Dank für Ihren Besuch bei uns und natürlich für die tolle Bewertung.Wir freuen uns sehr, Dass Sie eine schöne Zeit in Salzburg hatten-vielleicht bis zum nächsten Mal.Herzliche Grüße,Stefanie

10/10 Excellent

Mollie

Stayed 2 nights in Jun 2023
Response from Stefanie Fleischhaker on Jul 29, 2023
Dear Mollie,thank you very much for your great review and 5/5 points.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

8/10 Good

Kari

Stayed 1 night in Jun 2023
Response from Stefanie Fleischhaker on Jul 4, 2023
Dear Kari,thank you very much for staying with us and your review.Maybe see you next time in Salzburg.With kind regards,Stefanie

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very convenient to the bus/train station where we met our tour for Sound of Music. It was also close to the city center and we were able to walk and view the old buildings in the city. The down side was there is NO AIR CONDITIONING in this hotel. We were hot all night (I am normally cold when other people are hot So if I was hot, it was really hot to others). They did provide a fan which helped. There was no shampoo or conditioner in the bathroom just one "soap" for all. I would stay here again but not during the summer. The lift is very small. The room is small but not uncomfortable for 2 people. It would feel very tight with 4 people. The bed and pillow were comfortable.
Stayed 1 night in Jun 2023
Response from Stefanie -Manager on Jun 23, 2023
Thank you very much for stying with us!I am very sorry, that you felt uncomfortable during your stay because of the heat. Since we are an old town hotel, we are not allowed to have an air condition!SInce we are a 3 star hotel, we offer soap, shampoo, body lotion, but no conditioner.But thanks for that. we will consider to offer that as well.Have a nice day,Stefanie

10/10 Excellent

Annika

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay in Salzburg. The hotel is located near the main square, and is super cute. The staff are very kind and helpful, and the rooms, along with everything else, were very clean. A great place to stay!
Response from Stefanie-Manager on Jun 18, 2023
Dear Annika,thank you very much for staying with us and your nice review.We are glad, that you liked our service and location of the hotel.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The location and staff were excellent.
Stayed 2 nights in Jun 2023
Response from Stefanie-Manager on Jun 16, 2023
Dear Christian,thank you very much for your nice review.We are glad, that you liked our location and service.Maybe we may welcome you again one day in Salzburg.With warm regards,Stefanie

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff went beyond and above to answer questions, provide dining suggestions and directions. We didn’t appreciate our room assignment on the first floor next to the reception desk.
Stayed 4 nights in May 2023
Response from Stefanie Manager on Jun 4, 2023
Dear Karen,thanks for your review, it was a pleasure to meet you.Since you booked our Economy room, you were located on the ground floor.Maybe for next time we may offer you a regular double room on the upper floors.Have a good time and warm regards from Salzburg,Stefanie

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Stefanie-Manager on Jun 7, 2023
Dear Daniel,thank you very much for your great review.We are glad, that you had a good time staying with us.Have a nice day,Stefanie

10/10 Excellent

Tonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful and Charming
We loved our little room at Cityhotel Trumer Stube! It was clean and comfortable, and the staff was delightful and friendly. They even make homemade gluten-free bread for those of us with food allergies! All we had to do was ask. The location was convenient, and helped us truly enjoy our stay in Salzburg. I highly recommend this hotel!
Stayed 1 night in May 2023
Response from Stefanie Fleischhaker on Jun 1, 2023
Dear Tonia,thank you very much for your great review and for staying with us. It was a pleasure to meet you! We are glad that you had a good time staying with us.Maybe we may welcome you again one day in Salzburg!

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9 out of 10
The hotel is in an excellent location, very clean, & the staff were very friendly. We enjoyed free coffee & pastries outdide in the morning before exploring the city. I would rate this hotel a 9 out of 10. The only drawback was the loud bar next door that kept us up till 2AM with bad Katy Perry karaoke. I would stay again, though.
Stayed 1 night in May 2023
Response from Stefanie Fleischhaker on May 31, 2023
Dear Charlie,thank you very much for your great review.We are glad you enjoyed your stay with us.Maybe next time we may offer you a room to the silent backyard.With kind regards from Salzburg,Stefanie

10/10 Excellent

MAUREEN

Stayed 1 night in May 2023
Response from Stefanie Fleischhaker on May 24, 2023
Liebe Maureen,vielen Dank für die tolle Bewertung.Vielleicht dürfen wir Sie ja wieder einmal bei uns willkommen heißen.Herzliche Grüße aus der Trumer Stube,Stefanie

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Stefanie Fleischhaker on May 11, 2023
Der guests,thank you very much for your great review!Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent and very helpful. Breakfast choice is excellent including a choice of eggs and waffles cooked to order. Hotel also provides umbrellas should the weather require it - a super amenity.
Stayed 3 nights in Apr 2023
Response from Igor on May 6, 2023
Dear John,thank you very much for your stay in our hotel.We are glad that you enjoyed the breakfast and the staff.We are happy that we could provide you with umbrellas.Best regards,Igor

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Easy to walk to everything we wanted to see, friendly, helpful and clean, a bit too small but good overall
Stayed 2 nights in Apr 2023
Response from Stefanie Manager on Apr 30, 2023
Dear guests,thanks so much for staying with us and your nice review.Maybe we may welcome you again one day in Salzburg,Stefanie

10/10 Excellent

Shannon

Stayed 2 nights in Apr 2023
Response from Stefanie-Manager on Apr 22, 2023
Dear Shannon,thank you very much for 10/10 points.We are glad that you had a good time and maybe we may welcome you again one day in Salzburg,Stefanie

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice, outstanding staff
Great place on a quiet street for the bustling center of the old city. The service at this spot was wonderful. Good breakfast and nearby all the sights.
Stayed 3 nights in Apr 2023
Response from Stefanie-Manager on Apr 17, 2023
Dear Scott,thank you ver much for staying with us and your great review.It was a pleasure to meet you,We are glad, that you liked the location of our hotel and our service.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable rioom.
Stayed 2 nights in Apr 2023
Response from Stefanie-Manager on Apr 17, 2023
Dear Susan,thank you ver much for staying with us and your great review.We are glad, that you liked our location and our rooms.Maybe we may welcome you again one day in Salzburg.With kind regards,Stefanie

10/10 Excellent

Julie-Dawn

Stayed 3 nights in Apr 2023
Response from Stefanie-Manager on Apr 16, 2023
Dear Julie,thank you very much for staying with us and for 10/10.It was a pleasure to meet you!Maybe we may welcome you again one day in SAlzburg.With kind regards,Stefanie

10/10 Excellent

October

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2023
Response from Stefanie Fleischhaker-Manager on Apr 7, 2023
Dear guests,thank you very much for your great review and for staying with us.Maybe we may welcome youa again one day in Salzburg.With warm regards,Stefanie

10/10 Excellent

Verena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Stefanie -Manager on Mar 16, 2023
Liebe Gäste,vielen Dank für die tolle Bewertung. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat. Vielleicht bis zum nächsten Mal,herzliche Grüße,StefanieManager