View from room

Reviews of Boutique Hotel Auersperg

4 out of 5
Boutique Hotel Auersperg
Auerspergstrasse 61, Salzburg, Salzburg

Reviews

9.4

Exceptional

Rating 10 - Excellent. 654 out of 881 reviews" "
Rating 8 - Good. 185 out of 881 reviews" "
Rating 6 - Okay. 28 out of 881 reviews" "
Rating 4 - Poor. 8 out of 881 reviews" "
Rating 2 - Terrible. 6 out of 881 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel - nice and quiet - staff super nice - fab breakfast
Stayed 3 nights in Dec 2023

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a lovely place to stay in Salzburg. It is on a quiet street very close to the city center and the Old Town. We were there in December and there are wonderful Christmas markets. This part of the city is very walkable. The hotel staff were excellent, professional and friendly and very helpful. I encourage you to add the breakfast as it is worth the extra euros. The building, while vintage, has been thoroughly updated. The beds were very comfortable and everything was clean. We loved it here
Stayed 2 nights in Dec 2023

10/10 Excellent

GERALDINE

Stayed 2 nights in Dec 2023

10/10 Excellent

Laura, Melton Mowbray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Breakfast was amazing. Within walking distance of the Christmas markets.
Stayed 4 nights in Dec 2023

10/10 Excellent

MARYCARMEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property
Stayed 2 nights in Oct 2023

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, great rooms. Enjoyed our stay and will be back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Arkady

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained and well-located property with an amazing spa and a great restaurant, especially when Tanya is there serving people. Even when outside is raining inside the restaurant is sunny due to this amazing person.
Stayed 2 nights in Sep 2023

10/10 Excellent

FRANK ROBERT

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Very quaint, very lovely, very clean. Staff exceptional. Convenient to all sites.
Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and facilities. Friendly helpful staff and loved the daily breakfast
Stayed 3 nights in Sep 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Really wonderful, environmentally conscious establishment that puts the guest first. Terrific food and accommodating staff. Would recommend and hope to return.
Stayed 4 nights in Sep 2023

10/10 Excellent

Penny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, tranquil atmosphere, walked to cafe district. Didn’t see any breakfast options other than buffet at the hotel so if you only want an egg and bacon find someplace else.
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Stayed 4 nights in Sep 2023

10/10 Excellent

STEVEN

Liked: Staff & service, property conditions & facilities, room comfort
In Salzburg for the Sound of Music tour
Our toom was in a building a few yards from the main hotel. The rooms in the main hotel are, we were told, bigger and more expensive. Though our room as overlooking a road, it was not noisy but the floor squeaked!
Stayed 2 nights in Sep 2023

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful property that exceeded our expectations. It is in a great location ( an easy walk to the historic part of Salzburg). The hotel room was so clean and comfortable. The staff was very welcoming and helpful during our stay. I would highly recommend staying here.

6/10 Okay

Keith

Traveled with partner
Liked: Cleanliness, staff & service
Nice hotel with all the facilities you expect but the air-conditioning stops working in the night and the room overheats.
Stayed 3 nights in Jul 2023

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Connie

Stayed 2 nights in May 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
High quality boutique hotel /worth the splurge.
This was one of the best hotels we stayed in during our 3 week trip. I love it when the hotel staff shows you around the hotel and walks you to the room. We stayed in the "Villa" which is a few steps across the parking lot from the main hotel. It was quiet and relaxing. And there was an ELEVATOR! The Villa had been wonderfully remodeled from a former 1920s or 1930s office building. The decor was unique, vintage and charming. We had a king size bedroom with sofa and LOTS of space. The bathroom was the biggest we had on our trip. Parking was right out the back door and easy to access. The breakfast room was in the main hotel building and it was beautiful, with excellent service and wonderful choices. We paid the most for this hotel in Salzburg. But it was worth the splurge. It was about 4 blocks to the Mirabel Palace and another couple of blocks beyond that to the Old Town. Would highly recommend this hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel! We enjoyed the tranquility as well as the easy access to everything (hiking, shopping, sight seeing, restaurants). The service was excellent!
Stayed 2 nights in May 2023

10/10 Excellent

Zoraida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and staff are nice and very professional!
Stayed 3 nights in Apr 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was warm, comfortable and spacious (we booked a suite) with bath, sofa, desk, changing space and drinks counter. It got a little too warm during the night so best to turn the heating down at night. The spa was great, really relaxing, and I enjoyed a great massage too. The breakfast was unusually extensive and very enjoyable, and the dinner menu was good. The reception staff very friendly and helpful. I would definitely book again!
Stayed 1 night in Apr 2023

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely property overall in good location - but standards across 3 nights stay varied. Breakfast service 1st day morning was poor despite so many staff hiding in back. 2nd morning breakfast service was great - staff out offering guests eggs and coffee - then 3rd morning back to hiding in back. Just offer a coffee machine for guests to use may help. Expected more from breakfast - same everyday lacked smoked salmon, pain au choc or other items included in other hotels in Austria. Housekeeping was varied too - from very good to a rather rushed looking limited tidy up. Stayed in villa room - lacked slippers and bathrobes in room yet available in mini spa in main hotel. Spa area was good. In villa room ensuite with good shower but very limited in terms of products - one hand wash and one shower/shampoo gel - expected more for this standard of hotel. Lovely garden with outdoor seats - very relaxing. Good stay overall but room for improvement - on checking out receptionist tried to charge again for room despite this being prepaid and only city tax due - this was disappointing. Bit more focus on the guest experience required throughout the stay.
Stayed 3 nights in Mar 2023

10/10 Excellent

Creta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Fantastic stylish Hotel with plenty of amenities,very friendly and helpful staff.
Stayed 3 nights in Feb 2023

10/10 Excellent

Katharine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recptionist Yola was so kind and friendly. Steered us to the best authentic Austrian restaurant. Cool hotel in great neighborhood and easy walking distance around the city.
Stayed 1 night in Feb 2023

8/10 Good

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
It's a very cute, clean place. The staff is friendly, knowledgeable and helpful. I loved our beautiful room, it was clean, cozy, and hip. It even had face cloths! There was an excessive amount of loud banging coming from the floor below, but other than that, it was an exceptional stay. Would gladly stay here again, and highly recommended 👌
Stayed 2 nights in Jan 2023

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful hotel! Everything was thoughtful, tasteful, relaxing, and beautiful - from the lay of of the spacious bedroom, the oversize bathroom with its heated tile floor, to the friendly staff and beautiful courtyard, not to mention the amazing breakfast spread with wide selection of organic and delicious cheese, bread, porridge, pressed juice, fresh fruits, and made to order cafe drinks. I look forward to returning to this oasis in beautiful Salzburg.

10/10 Excellent

Matt, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the Villa, and the room was excellent! Spacious size, clean, quiet, a towel warmer in the bathroom, and plenty of storage space (my husband likes to unpack all his things!) The front desk employee (I think her name is Jutta) was welcoming and helpful, giving us advice about where to walk/eat/sightsee. The free breakfast is wonderful- tons of delicious options, with very sweet and helpful service staff. I highly recommend this hotel- we loved our stay!
Stayed 1 night in Oct 2022

10/10 Excellent

Nava

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2022

10/10 Excellent

Chengchang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels that I have ever stayed in. The room is spacious, the staff is friendly and helpful, and the view is great. And I love the room the most. A lot of details I love. Like the chocolate, welcoming card, and water they prepared. And they even provide slippers... But it's a 4-star hotel, a little bit expensive but I guess it's worth the price. The closet is very spacious, and they even have CDs and books. The view of the garden is awesome.
Stayed 1 night in Aug 2022

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, beautiful grounds, well appointed rooms. The hotel and villa are only minutes from the busy Linzer Gasse, the pedestrian street with shops and restaurants. My only suggestion would be to bring a small travel fan during the hot weather. While our room had A/C, it could not keep up with the heat. Otherwise, one of our favorite stays!
Stayed 2 nights in Jul 2022

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Stay!
My husband and I were delighted with our stay! We walked from the train station, and easily navigated all over Salzburg from this terrific location! At check in, we were given a great overview of the hotel, and pamphlets to help us plan our time. Our villa room was a great size, well appointed, and so quiet! We even slept with the windows open! Breakfast every morning in the dining room and garden was exceptional! The patio and tranquil green space was so relaxing - a perfect retreat from the busyness of Salzburg. Staff at this hotel are so service oriented, and helpful. Stay here! You won’t regret it!
Stayed 3 nights in Jul 2022

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique and special place - clean, charming, excellent locale with friendly, welcoming staff. Breakfast was great, too. A true find!
Stayed 3 nights in Jun 2022

10/10 Excellent

Larry

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. Great buffet breakfast
Stayed 1 night in May 2022

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Felt safe walking around and the staff was extremely pleasant and accommodating.
Stayed 3 nights in Apr 2022

6/10 Okay

Elham

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good stay but there’s some point you should know !
I was nice place , but there is no room service, only they have breakfast meal , in 1st floor there is few steps making heavy luggage hard to move , there’s no porter service at all ,
Stayed 1 night in Dec 2021

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning. Couldn't be better. Spotlessly clean. Friendly. Lovely garden. Excellent breakfast. Profit sharing for employees. HIGHLY RECOMMEND.
Stayed 1 night in Sep 2021

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is in a perfect location just outside the hub bub of the city. Great rooms, coffee in rooms awesome!!!
Stayed 2 nights in Sep 2021
Response from Petra on Sep 9, 2021
Hi Jill, thanks so much for your great feedback. We hare happy that you enjoyed your stay with us. Looking forward to welcoming you again. All the best from Salzburg, Your Staff of Hotel Auersperg

4/10 Poor

Yuzuru

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Ihr Team vom Hotel Auersperg on Jul 8, 2021
Hallo Yuzuru, danke für Ihre Bewertung. Es würde uns sehr helfen, wenn Sie uns noch kurz mitteilen könnten, was Ihnen nicht gefallen hat - wir möchten uns stetig verbessern und Dinge, die nicht optimal laufen, besser machen. Vielen Dank für Ihre Zeit und Hilfe!

10/10 Excellent

Luisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay! Will be back again.
Stayed 1 night in Dec 2020
Response from Petra on Jun 17, 2021
Thanks, Luisa! We appreciate your great feedback. Looking forward to welcoming you again soon. All the best from Salzburg, Your Staff of Hotel Auersperg.

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for a city trip
City trip to Salzburg. Fabulous location, super-pleasant staff. The room condition, however, left something to be desired (hangers were torn, the vanity set was empty, the shutters couldn’t be lowered because the appropriate string was torn). Importantly, the room looked nothing like in the picture, was much smaller and less airy. Having said this, unless youplan to spend much time in the room, it is fully satisfacory. The hotel has a very nice garden with a bar.
Stayed 1 night in Aug 2020

10/10 Excellent

HUAJIAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Auersperg Team on Feb 11, 2020
Dear HUAJIAN, Thank you so much for the amazing feedback! We are looking forward to welcome you again! Best wishes, Your Auersperg Team

10/10 Excellent

Alylou, Lake Superior

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lovely room, lovely people, great breakfast, quiet but close location.
Stayed 3 nights in Dec 2019
Response from Auersperg Team on Jan 7, 2020
Dear Alylou, Thank you so much for your fantastic feedback! It is heartwarming to read that you enjoyed your room, the richt breakfast buffet, our great location an especially our lovely team so much. We are looking forward to welcome you again! Best wishes, Your Auersperg Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Auersperg Team on Jan 7, 2020
Thank you for the amazing feedback! We are looking forward to welcome you again! Best wishes, Your Auersperg Team

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable.
Great location. Staff was very friendly and helpful. The bed was very comfortable- one of the best. The breakfast had a great variety and was fresh. Very delicious.
Stayed 1 night in Dec 2019
Response from Auersperg Team on Jun 17, 2020
Dear Randy, Thank you so much for your lovely words and the amazing feedback! We are delighted to read that you really enjoyed the comfort of our beds, our delicious organic breakfast and of course the helpful service of our team. We are looking forward to welcome you again! Best wishes, Your Auersperg Team