Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Bråkete. Ingen aircondition

Posted Jun 28, 2015
Dette er ikke et ordentlig radisson hotel. Fungerer for backpackere og for andre som tåler støy (og varme om sommeren). Utesteder i underetasjen holder deg våken til langt på natt. Rydding i gatene vekker deg kl 6.00. I tillegg må du regne med at det blir varmt sånn at du ikke får sove i mellomtiden. Ingen aircon-kun en stor, billig vifte. Parkeringen er 200m unna, og det er styr å sjekke inn/ut om man har bil.
3 out of 5
by A verified traveler

hübsches Hotel, sehr gute Lage, freundliches Perso

Posted Jun 15, 2015
Pros: Lage ist super, und gute Möglichkeit vor dem Hotel Gepäck aus- und einzuladen
Cons: Standard senken bzw. Preise senken da Preis-Leistungsverhältnis leider so nicht stimmig ist.
angenehmer Aufenthalt, nichts großartig zu beanstanden - allerdings kein 5-Sterne Standard wie sonst... bspw. keine Hotel-Slipper, die waren schmerzlich vermisst da altes Parkett im Zimmer ausgelegt ist und kein Teppich, bspw. auch keine Hygiene Beutel im Klo, und vor allem auch keine Klimaanlage...
Comment from Hotel Management
Jul 3, 2015 by Martin Wimberger - Empfangsleitung, Hotel Management
Sehr geehrter Gast, vielen Dank für Ihr ausführliches Feedback. Wir werden die genannten Punkte definitiv zur Verbesserung unserer Qualität aufnehmen und umsetzen. Wir hoffen auch, dass wir unseren Gästen ab 2016 eine festinstallierte Klimaanlage anbieten können. Wir würden uns freuen Sie auch in Zukunft bei uns begrüßen zu dürfen. Beste Grüße aus Salzburg. Martin Wimberger
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Old town location

Posted Jun 5, 2015
Overall...excellent and staff very helpful, but no A/C. Weather was cool at night..great! Unfortunately, holiday festivities went on below our open window until early morning. Excellent location in altstadt with view of river.
Comment from Hotel Management
Jul 3, 2015 by Martin Wimberger - Front Office Manager, Hotel Management
Dear Tom, Thank you for taking time to review your stay with us and appreciate your honest feedback. We hope to see you again in Salzburg and wish you a very pleasant week.Best regards. Martin Wimberger
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location with some quirks

Posted May 31, 2015
Pros: The location, the staff and the complimentary drink coupons were a plus.
Cons: The lighting, and beds that don't separate when somebody sleeps in the middle. I would definitely add a coffee maker.
Location: Shopping, eating sightseeing.
You can't beat the location in old town Salzburg and the staff is great. Quirks: getting back and forth to your room can be a challenge. There is no direct route. We got totally turned around the first time we tried to leave our room and exit the hotel. We had to up and down several flights of stairs, find the correct elevator or (they don;t all go to all floors) then outside to a court yard then inside to either the restaurant or the reception area. Inside the room we could not leave just the bedside lamps on. Despite many on-off switches it was all or nothing as far as lights go. On the other hand this was probably the biggest European hotel room and bathroom we've ever seen. It was more like a mini-suite. There is no coffee maker in the room but there was a servi-bar/refrigerator.
Comment from Hotel Management
Jul 3, 2015 by Martin Wimberger, Hotel Management
Dear Guest, Thank you very much for your honest feedback and the mentioned points we can improve. We will implement your ideas for improvement. Thank you again. With best regards, Martin Wimberger
5 out of 5
Recommended
for Everyone
by A verified traveler from Roseville, Ca

Beautiful hotel right in Altstadt.

Posted May 31, 2015
The location was outstanding and the hotel was well appointed for a small hotel! Most of the staff was friendly and courteous, but not all. For such a great room the shower was marginal.
Comment from Hotel Management
Jul 3, 2015 by Martin Wimberger, Hotel Management
Dear Guest, Thank you very much for sharing such a positive feedback, we are glad to hear that you enjoyed your stay at our hotel. We are looking forward to welcoming you again. Best regards. Martin Wimberger
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Wonderful time spent at Hotel Altstadt in Satzburg Austria.
Comment from Hotel Management
May 28, 2015 by Martin Wimberger, Hotel Management
Dear guest, We are pleased to see that you had a very nice stay at our hotel. We will be happy to welcome you again. With best regards Martin Wimberger
5 out of 5
Recommended
for Everyone
by A verified traveler from Overland Park, Kansas

Great Room in Old Town Salzburg

Posted May 15, 2015
Pros: Location is great, room is very nice. Takes you to another world for your stay. Good value.
Cons: The keys are a little bulky to carry around in your pocket.
Location: Right near the heart of Salzburg. Just walk out of your door to see anything you came to see.
We were driving, which complicates getting into old town. GPS got us to the hotel check-in entrance, but we could not recognize the entrance. It took 3 drives around the river to figure this out. Best to talk to the hotel staff before getting to Salzburg if you are driving. The room we had was awesome. The hotel was upgraded, but still have the feel of a building and establishment from hundreds of years ago. Our room was very large, include King bed sitting are, desk area and TV. It also had an entry room about 8x10, and a large bathroom, with double sink and bode. Walking out of the front door takes one into the heart of Old Town Salzburg. Stores, Cafes, restaurants, historic sites and entertainment. Every day had new, fun excursions.
Comment from Hotel Management
May 18, 2015 by Martin Wimberger, Hotel Management
Dear Jack, We are so delighted to hear from you all of that lovely feedback regarding your experience in Hotel Altstadt Radisson Blu. We are happy that you had a wonderful time in Salzburg. Best regards Martin Wimberger
4 out of 5
Recommended
for Everyone
by A verified traveler

Great time and great hotel

Posted Apr 30, 2015
Very nice hotel...you need to ask for a fan in the summer time.
Comment from Hotel Management
May 5, 2015 by Martin Wimberger, Hotel Management
Dear Guest, Thank you for your feedback. We hope that you had a safe journey back home. Certainly we will provide fans for our guest during the summer time. Best regards from Salzburg. Martin Wimberger
5 out of 5
Recommended
for Couples
by A verified traveler from Darkest Dorset

Comfort and Austrian style in a great location

Posted Apr 26, 2015
Pros: Great location, quiet, stylish
Cons: the decor in the cafe is, perhaps a bit stark
This hotel is in a very central location; a great place to explore the Old town, and within easy walking distance of all the cultural sights. The staff were charming, efficient and helpful. Our room was clean, spacious and well appointed, quiet at night and with a good bathroom. The decor is understated in Austrian style. Fixtures and fittings are high quality - e.g. lovely brown marble floors in many areas. We did not try the food as there are so many wonderful and varied restaurants and cafes near.
Comment from Hotel Management
May 5, 2015 by Martin Wimberger, Hotel Management
Dear Guest, Thank you very much for sharing such a positive feedback, we are glad to hear that you are satisfied with our services. Best regards, Martin Wimberger Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Mutterstadt

Hübsches Hotel in Altstadt-Nähe mit schöner Aussic

Posted Apr 19, 2015
Pros: Zimmer
Cons: Angebote mit Frühstück anbieten
Location: In der Altstadt - einfach entdecken und geniessen
Für unseren kurzen Aufenthalt in Salzburg suchten wir ein Hotel in Zentrumsnähe mit einem guten Standard. Blu Radisson bietet einen guten Service, ist sehr sauber und die Zimmer sind besonders groß.
Comment from Hotel Management
May 5, 2015 by Martin Wimberger, Hotel Management
Lieber Gast, vielen Dank für Ihr Feedback und es freut uns zu hören, dass Sie sich bei uns wohlgefühlt haben. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Martin Wimberger Front Office Manager