Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from London
A magical place to stay in SalzburgPosted Sep 4, 2014
Pros: Location, rooms, cleanliness, helpfulness of reception staff, breakfast, dinner menu and quality of food.
Cons: Bar service is slow and a little frustrating. The gym isn't really a gym - it needs more equipment.
Location: It's in beautiful hilltop grounds, free access to elevator in museum of modern art provides quick access to old Salzburg. Fort is a lovely walk away.
Almost everything about this hotel is perfect. The rooms, the staff, the ground, the food, the pool, the location. It's a beautiful hotel. The only things I would change are: better bar service (often slow and staff are not good at attending to guests by the hotel pool); also, the gym is not really a gym - it needs more equipment.
for Everyoneby A verified traveler from Istanbul ,Turkey
Posted Aug 27, 2014
Cons: The only negative thing was the awful decoration of the restaurant.
We were very pleased with the amiability of the staff the quality of the food and service and the beautiful landscape . The only negative thing was the awful decoration of the restaurant.
for Everyoneby A verified traveler from Ottawa, Ontario
Charming hotel, with wonderful servicePosted Jul 25, 2014
Location: Salzburg is much more than Sound of Music - quaint old town, with lots to keep you busy for a couple of days
We stayed 2 nights at this hotel. A few things stand out for us - excellent service from every staff member, and a few unadvertised extras - like free elevator passes to the main level, and delicious "welcome cake" in our room Breakfast was very nice The infinity pool had a lovely view
for Everyoneby A verified traveler from New Jersey
Super hotel, small with friendly staffPosted Jun 30, 2014
Pros: Friendly staff, comfortable rooms, conveniently located.
Cons: Nothing I can think of off-hand.
Location: The hotel overlooks the old town which is easily accessible by a short walk to the museum that has an elevator down to town.
This is a small hotel that really treats you with a personal touch. Next time I hope to book a room with a view of the city.
Recommendedby A verified traveler
Posted Jun 27, 2014 on Hotels.com
for Familiesby Masa from Singapore
Fantastic setting of nature and great restaurantPosted Aug 29, 2013 on Hotels.com
This hotel is a great place to relax in a fantastic surroundings of nature; trees, mountains. Small number of rooms with ample number of staffs enables nifty service. If you are looking for a convenient location for good access to old town or new city shopping area, this hotel is not the one; this hotel is for you to have some peaceful time with great restaurant and surrounding nature.
for Couplesby Lloyd from Reno
Festival visit.Posted Aug 4, 2013
Cons: Coffee and tea could be made available before breakfast opens in the lobby or common areas.
Wonderful setting. Good walking down and up the hillside to town. Many classical music venues. A beautiful town and surroundings. Take the cable car up the mountain too.
for Familiesby chris from perth australia
amazing hoteliersPosted Jul 22, 2013 on Hotels.com
it is the perfect example of what the hotel industry should do.the service is impeccable thru out the hotel including restaurant service. we had a seven weeks holiday in Europe and will rate Schloss Moenchstein has the highlight of our trip.2013 was our second visit and we will definitely come back.very professional staff and magic surroundings. thank you again.
Recommendedby A verified traveler from Denver, CO
Luxury in SalzburgPosted Jul 1, 2013 on Hotels.com
We could not have been any more pleased with our stay. I travel quite a bit, and this was without a doubt the best hotel I have stayed in. Small, friendly,and luxurious.
for Couplesby A verified traveler
Wonderful hotel withe exceptional staff.Posted Jun 30, 2013
Cons: Everything was perfect.
Location: Close to the museum of modern art and the fortress.
We had a wonderful time at hotel. The views were beautiful, the room was spacious, the location was great. I enjoyed being on the hilltop, it was peaceful and relaxing. The staff were fantastic, very attentive and nice. I would highly recommend this hotel to all.