Ratings based on 493 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Singapore

Impersonal, not for leisure travelers

Posted Jul 24, 2015
It is a business hotel. Location is ok- very close to the train station from where a bus can take you to the old town. All fine if you can speak German, which my hubby did but if you don't have German it can be confusing. The room size is good but house keeping is not. The bed linen was stained and skillfully hidden under the duvet. Cups remained unwashed. Reception staff were impersonal. The hotel lacks warmth
Comment from Hotel Management
Jul 28, 2015 by General Mananger, Hotel Management
Dear Sang, thank you very much for sharing with us and other travelers your latest experience here at the Wyndham Grand Salzburg Conference Centre. Feedback from our guests allows us to constantly improve our service. We would be more than happy to welcome you back soon whenever your travel plans lead you back to Salzburg. I remain with my best regards from the city of Mozart Roland Mittermair General Manager
Comment from Hotel Management
Jul 28, 2015 by General Mananger, Hotel Management
Dear Sang, thank you very much for sharing with us and other travelers your latest experience here at the Wyndham Grand Salzburg Conference Centre. Feedback from our guests allows us to constantly improve our service. We would be more than happy to welcome you back soon whenever your travel plans lead you back to Salzburg. I remain with my best regards from the city of Mozart Roland Mittermair General Manager
Comment from Hotel Management
Jul 28, 2015 by General Mananger, Hotel Management
Dear Sang, thank you very much for sharing with us and other travelers your latest experience here at the Wyndham Grand Salzburg Conference Centre. Feedback from our guests allows us to constantly improve our service. We would be more than happy to welcome you back soon whenever your travel plans lead you back to Salzburg. I remain with my best regards from the city of Mozart Roland Mittermair General Manager
3 out of 5
by A verified traveler from USA

Not what we were expecting.

Posted Jul 20, 2015
Pros: The only positive would be Lisa at the front desk. She was always pleasant, and helpful.
Location: We were there during Motzart festival so there was a lot to do in the old part of town, and of course, there's the original Sound of Music Tour which
Easy to navigate to, and initial impression was good. When we got into our room; however, there was a musty, mildew like odor. There were also torn curtains, shower curtain, and thin frayed towels. We had requested a rollaway bed. I mentioned this at check in and was told of their policy which I agreed with and was told there would be one as soon as they called housekeeping; which they did as I was standing there. Fast forward 7 hours still no bed. It took 3 calls to the reception desk and my husband physically going to the lobby to get it! Frustrating end to our day in Salzburg. If we ever go back we will stay in "old Salzburg."
Comment from Hotel Management
Jul 28, 2015 by General Mananger, Hotel Management
Dear Lisa, I would like to thank you very much for taking the time to share with us and other travelers your latest experience at the Wyndham Grand Salzburg Conference Centre. Feedback from our guests allows us to constantly improve our service. I feel very sorry for your inconvenient experience. Please be assured that I have immediately discussed this with my team. In spite of everything, I really hope that you will take into consideration to visit us again soon, allowing us the opportunity to demonstrate the level of service you expect and deserve. With best regards Roland Mittermair General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from HK

位置很好,離火車站只3分鐘路程

Posted Jun 26, 2015
附近有很多supermarke和餐馆,到市中心要行30分钟左右,其實也不遠,酒店的員工都很友善.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice place, great value

Posted Jun 19, 2015
A bit removed from the old town, but only a pleasant 20min stroll by the river.
Comment from Hotel Management
Jun 30, 2015 by Roland Mittermair, Hotel Management
Dear Andrew, thank you very much for sharing with us and other travelers your latest experience at the Wyndham Grand Salzburg Conference Centre. I am glad that your stay with us was to your satisfaction and we would be delighted to welcome you back in the near future. In the meanwhile, I remain with my best regards Roland Mittermair General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Buenos Aires

Cerca estacion de tren

Posted Jun 1, 2015
Pros: Limpio, moderno, buenos servicios
Buena ubicacion, facil acceso al transporte publico
Comment from Hotel Management
Jun 30, 2015 by Roland Mittermair, Hotel Management
Dear Agus, thank you very much for sharing with us and other travelers your latest experience here at the Wyndham Grand Salzburg Conference Centre We would be delighted to welcome you back to in the near future. I remain with my best regards Roland Mittermair General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Otterbach, Germany

Salzburg Hotel

Posted May 3, 2015
Pros: Location, clean, easy parking.
Cons: Better pillows.
Location: Near station, 10 minute walk to town.
Wife stayed here previously and liked it enough for a return trip. Staff was friendly in general, but when my wife first checked to see where the parking was, the receptionist came off a bit odd. (When she mentioned we had a reservation, he replied with "a reservation for what?", and when asked where the parking was, just said "it is just parking around the corner", but we found the garage and our reservations were just fine). But we had no issues parking or checking in and our room was nice enough. Pillows were a bit smaller than I preferred but slept fine.
Comment from Hotel Management
May 15, 2015 by RM, Hotel Management
Dear Joshua, thank you very much for staying with us and for sharing with us and other travelers your latest experience here at the Wyndham Grand Salzburg Conference Centre. Feedback from our guests allows us to constantly improve our service. Our hotel always seeks to maintain the very highest standards of quality and service. Hopefully you will take into consideration to visit us again soon I remain with my best regards Best regards, Roland Mittermair General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Posted May 3, 2015
If you are driving, park across the street, it's 14.00€ cheaper than at the hotel.
Comment from Hotel Management
May 15, 2015 by Roland Mittermair, Hotel Management
Dear Susan, Thanks so much for sharing this review about the Wyndham Grand Salzburg Conference Centre. It would be a great pleasure for us to welcome you back to the Wyndham Grand Salzburg Conference Centre in the near future! Best regards, Roland Mittermair General Manager
5 out of 5
Recommended
for Families
by Charlie from Shanghai

性价比高

Posted Apr 29, 2015 on Hotels
硬件和服务都很好,特价性价比更高
3 out of 5
by A verified traveler from Albstadt

Das Hotel ist Gut.

Posted Apr 28, 2015
Pros: Das Hotel war ruhig.
Cons: Die Klimaanlage.
Location: Das Hotel ist zu weit vom eigentlichen Geschehen entfernt.
Bestellt hatte ich zwei Einzelbetten. Ein Doppelbett haben wir bekommen. Die Klimaanlage konnte die gewünschte Kühle nicht erarbeiten. Das Personal war sehr freundlich und zuvorkommend.
3 out of 5
Recommended
for Couples
by Kam Hei from Los Angeles

Not a very pleasant experience

Posted Apr 18, 2015 on Hotels
This is an American style hotel and certainly American sized. Beds are clean and quite comfortable, 5 mins walk to Salzburg Hbf/bus station which means it's very convenient if you arrive by train, 10 mins bus ride or 20 mins walk to the city center, which wasn't too bad either. Front desk staffs are friendly and helpful with directions. okay, down side. The hotel needs some update, bathroom is quite dated and the bathtub is clogged pretty badly, the water was up to my ankle when I was done with the shower. The worse part, while we were out, the housekeeping staffs took the chocolates we left on the table, yes, out of curiosity, me and my wife were just counting how many pieces were in the box before we left and when we came back, half of it were gone, so, we are 100% sure someone took it. I know it's just some chocolates, but this just doesn't make us feel good about how they run this place. we did not report to the management as it's nothing expensive, but as a reminder, if you decide to stay at this hotel, just keep everything locked away as you always should.