Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
94% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Old Hotel in Samarinda

Posted Apr 27, 2015 on Hotels
Hotel is aged, need to be renovated. Price is not cheap, but then again there are only limited number of hotels is Samarinda. Walking distance to nearby shopping mall. Breakfast is decent. Overall, very average hotel.
5 out of 5
Recommended
for Business Travelers
by edo from jakarta

wilayah sekitar swiss bell

Posted Nov 17, 2014 on Hotels
Hotel sangat baik, dan lokasi strategis.. dekat dng pusat perbelajaan MALL SCP... ingin makan meskipun larut malam ada warung nasi jenggo sebelah SCP.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Front office tidak profesional

Posted Nov 13, 2014 on Hotels
Saya pesan 2 kamar untuk 2 malam dengan 2 nomor booking, dan sudah bayar lunas saat pemesanan. Setiba di hotel, hanya 1 kamar tersedia, dengan alasan hotel sudah penuh. Pihak hotel berkeras saya hanya membayar untuk 1 kamar, meskipun saya sudah menunjukkan voucher hotel (tercantum sudah lunas). Melalui perdebatan cukup panjang, akhirnya pihak hotel memberikan 2 kamar.
3 out of 5
Recommended
for Business Travelers
by Aries from Palembang

Layanan front office sangat tidak professional

Posted Nov 13, 2014 on Hotels
Saya booking 2 kamar utk 2 malam, dengan 2 nomor booking yang berbeda, dan langsung membayar lunas waktu pesan. Setiba di hotel, pihak hotel menyatakan pesanan saya hanya 1 kamar, walapun saya sudah memberikan 2 nomor booking. Pihak hotel mengatakan hotel penuh, dan hanya tersisa 1 kamar. Setelah berdebat cukup lama, dan saya berkeras bahwa semua 2 kamar sudah dibayar lunas (sesuai tertulis di voucher hotel), pihak hotel baru memberikan 2 kamar
2 out of 5
by A verified traveler

many things out of order

Posted Sep 23, 2014
Pros: Friendly and helpful staff
Cons: wash curtains of the rooms on the "smoke free floor"
Location: Dayak dance ceremony, zoo between Samarinda and Balikpapan, toured the magnificent mosque
We asked for a smoke free room and our room was labeled as smoke free. But as soon as you opened the door you could smell the smoke. Our clothes still reek of smoke. The safe box in the room did not work.
4 out of 5
Recommended
by Jentong

This traveler left a rating score only Posted Sep 8, 2014 on Hotels
2 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 1, 2014 on Hotels
2 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 21, 2014 on Hotels
5 out of 5
Recommended
for Business Travelers
by Lydie from guadeloupe

Très bon service

Posted May 19, 2014 on Hotels
Hotel bien entretenu, la chambre est bien organisée. Employés très présent et toujours prêt à vous aider,la plupart parlent anglais.
3 out of 5
Recommended
for Business Travelers
by swiss from Balikpapan

Kamar mandi tidak bersih, closet terlihat kuning..

Posted May 17, 2014 on Hotels
Lumayan,tetapi perlu peningkatan dr segi kebersihan kamar seperti closet terlihat kuning..sarapan pagi kurang begitu baik.. secara keseluruhan harus dibenahi deh.. agar tamu banyak yang menginap